To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.0
Cleanliness3.9
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All reviews(107)
Positive reviews(7)
Reviews with photos/video(1)
Negative reviews(2)
Anu-Ujin Lkhagvasuren
Two Queen Room
Stayed in Oct 2023
Travel with friends
4 review
1.5/5
Posted on Nov 3, 2023
We reserved this place because it was managed bh Marriott. Unless there was many cheap places. But the place was dirty. No slippers but the carpet was very dirty. There was trashes and bags of food and snickers around the bed, on the back of wardrobes. It was messy, dirty and the service was so bad. Expensive. Bar didn’t have any draft beer in their beer sinks and bartender didn’t know what he had and was dull. He didn’t wanted any order. I never been to such hostile place paying 120$ per night where other same ranking places were 40$-50$ at most.
Faraad Javed
Two Queen Room
Stayed in May 2023
Family
14 review
3.7/5
Posted on Jul 28, 2023
The room was very clean and spacious but the balcony was very dirty and had a dead bird which was never removed even though it was brought to their attention. The room had a microwave which was convenient. Niagara was like a 20 minutes walk away and the trail was beautiful to get there. Other hotels are closer to Niagara tho. The hotel staff did not seem to understand what was included in the booking as he was new and told us breakfast was included but it wasn’t. Had to go quite a distance to a Walmart. Overall, there are better options closer to Niagara and the main areas with lots of options to shop and dine.
DD Sovandy
Two Queen Room
Stayed in Feb 2023
Family
3 review
5.0/5
Outstanding
Posted on Mar 9, 2023
It's such the nice experience here. I recommend to come to stay here.
Richardtim
King Room
Stayed in Jul 2024
Family
32 review
4.0/5
Very Good
Posted on Sep 4, 2024
The room is big, the bathroom is also big. We stayed for two nights. The first night they didn't clean the room, so we asked to change the towels when we came back very late. The location of the hotel is not good. It is one of the hotels near the waterfall, which is far away. It takes about 15-20 minutes to walk to the waterfall. There is a casino near the hotel. There is a Chinese restaurant KOI in the casino that is worth recommending. The taste is good and the quantity is large.
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bigbiggirl1983
King Room
Stayed in Jun 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Nice room, convenient parking
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Anonymous User
Two Queen Room
Stayed in Apr 2022
Family
31 review
1.0/5
Posted on May 22, 2022
The hygiene of the hotel is worrying, and it is strongly recommended that you choose carefully. First of all, there was a strange smell when we got out of the elevator on the third floor. Second, the most unbearable thing was that the mites and other insects on the bed bit us a lot, and the whole body was itchy and uncomfortable. In addition, we booked a room for two days. That night, we saw that there was water on the toilet floor and almost fell. After checking, we found that the pipe under the washbasin was leaking, so we could only use two large bath towels to spread on the ground. When I checked out, I told the room about these problems. The front desk only said that I knew it, and the attitude was blunt. Also, after waiting for a long time, the bill will not be printed, and finally I have to leave! Anyway, I will not come back in the future. I have seen the Nicaragua Falls for most of the day at most. The surrounding area is basically wasteland. It is recommended to stay at most for one night or leave the day after watching the waterfall.