Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.8
Service8.9
Cleanliness8.9
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All reviews(109)
Positive reviews(13)
Reviews with photos/video(9)
Guest User
Twin Room with Bridge View
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 2, 2025
Excellent hotel and would definitely stay again
Guest User
Standard Double Room
Stayed in Jul 2023
Couple
3 review
8.0/10
Very Good
Posted on Aug 5, 2023
Hotel very good location on the quay side, good selection of foods the décor of the hotel not to my taste dark grey and black room choice best if you can get room facing the quay side only problem I had was wet shaving in the bathroom cannot get close to mirror / poor lighting ( you need to use electric shaver ).
Anonymous User
Standard Double Room
Stayed in Mar 2024
Business traveler
82 review
10/10
Outstanding
Posted on Apr 24, 2024
Newcastle, England is really a friendly city. I feel that this hotel is very cost-effective. The room is large and the service is warm. I am very satisfied with the stay for more than ten days. The price is not expensive.
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Anonymous User
Standard Double Double
Stayed in Mar 2024
Solo traveler
41 review
10/10
Outstanding
Posted on May 6, 2024
The hotel is in the city of Newcastle, the location is very good, the hotel staff is very enthusiastic, helping with luggage, very gentlemanly, very satisfied during the stay, the room is large, clean and tidy
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Anonymous User
Standard Double Room
Stayed in Mar 2024
Solo traveler
24 review
10/10
Outstanding
Posted on May 6, 2024
I flew from London to Newcastle where I work. I thought it was a quiet city on the way, but I didn't expect it to be so amazing. I was also very satisfied with the hotel. It met all my requests during my stay.
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Guest User
Club Deluxe Room with Bridge View
Stayed in Dec 2023
Business traveler
71 review
10/10
Outstanding
Posted on Feb 4, 2024
The view is good and the room is good. It's comfortable to walk around. It's not far from the train station.
Hot food for breakfast is a la carte, other buffets are available
It’s not the most expensive hotel I stayed in during this trip, but it’s the most satisfying.
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Guest User
Standard Double Room
Stayed in Jun 2023
Solo traveler
20 review
7.5/10
Posted on Jul 11, 2023
Not bad, a little far from the train station, but close to the river, there are many bars. But the hotel is a bit old. There is a good English breakfast shop and ice cream shop nearby.
Prosperity, democracy, civilization, and harmony are the value goals at the national level; freedom, equality, justice, and the rule of law are the value orientations at the social level; patriotism, dedication, integrity, and friendliness are the value criteria at the individual citizen level; Basic content of core values