Arlo Midtown

Arlo Midtown Reviews

Arlo Midtown

351 W 38th St, New York, New York State, 10018View Hotel Details
Arlo Midtown
Arlo MidtownArlo MidtownArlo Midtown
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1 night

Arlo Midtown Guest Reviews

4.4/5
Very Good
120 review
Verified reviews
Location4.5
Amenities4.1
Service4.4
Cleanliness4.5
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All reviews(120)
Positive reviews(19)
Reviews with photos/video(5)
Great location(8)
Negative reviews(1)
DKA & ONE LLC
King Room with Terrace
Stayed in May 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jun 21, 2024
I love Arlo. I stay at Arlo pretty often. But this time was off. I came back to my room in the evening, they cleaned it, but they didn’t take out the trash from the terrace and it started the rain. And I didn’t have coffee capsules (pods) at all. I called to reception and girl was like oh do you have a coffee machine in your room I was like yes I do. And a guy came at 11pm and was cleaning the terrace.
KellyChu
Urban King Room
Stayed in Apr 2024
Business travelers
4 review
4.2/5
Very Good
Posted on Jul 22, 2024
Room is small but it’s very clean and modern . Location is perfect and lots of restaurants around . Love the memo board ppl can write the note there, such a good memory ! Definitely I will come back again !
Guest User
Urban King Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Great hotel, very comfortable. Reasonably priced considering NYC prices. Location is not too far from central touristy attractions, but this neighbourhood is a little dangerous especially at night.
Guest User
Urban King Room
Stayed in Jun 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jul 30, 2024
The location and staff are great
pengdol
King Room
Stayed in Mar 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Everything was perfect.
Kapilan Kanapathippillai
King Room
Stayed in Dec 2022
Couples
2 review
5.0/5
Outstanding
Posted on Feb 13, 2023
Very upscale and unique hotel located in New York. They have a scent which you will not want to leave, actually I purchased this scent from them.
Anonymous User
Urban King Room
Stayed in Jul 2024
Couples
179 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Tidy room
Guest User
Room, 2 Double Beds, Terrace
Stayed in Apr 2022
Couples
1 review
5.0/5
Outstanding
Posted on May 24, 2022
Nice and new Hotel in a very nice area near Times Square.
Guest User
King Room
Stayed in Apr 2022
Couples
1 review
4.0/5
Very Good
Posted on May 31, 2022
Great location and value. Improve housekeeping.
Guest User
King Room
Stayed in Oct 2024
Solo travelers
40 review
4.2/5
Very Good
Posted on Nov 26, 2024
The hotel is very new and in a great location. It's just a few minutes to Times Square. There are many restaurants and supermarkets around it. It's a 10-minute walk from the train station. I highly recommend it! The service is very professional. The front desk will try directly when you make a request. It's professional and made my first trip to New York amazing... If you mind a small room, you can consider it again. It's really small, and the checked luggage can't fit in it😅
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Guest User
King Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
It's located in the center of New York, so it's easy to get around. The room was small so it was a bit inconvenient to leave luggage, but the hotel itself was clean and nice. Recommended for those traveling alone!
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Zaizhanzhengzhong
King Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Satisfied! Like it very much
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John981314
King Room
Stayed in Jul 2024
Couples
30 review
4.5/5
Great
Posted on Aug 31, 2024
The location is only 4 blocks away from Times Square or Pennsylvania Station, which is convenient, but there is no coffee machine in the room, no hair dryer (probably missed, I later asked for one at the counter on the first floor)
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Guest User
King Room with City View
Stayed in Jul 2023
Family
12 review
4.0/5
Very Good
Posted on Sep 28, 2023
The room is too small, but the layout is okay. The location is very convenient, there are many places to eat, and it is very close to the Empire State Building Museum and Times Square. Sleeping is quite peaceful.
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Guest User
King Room
Stayed in Jul 2023
Family
1 review
4.7/5
Amazing
Posted on Aug 14, 2023
The hotel is very well located, just a few minutes from the New York subway. Our stay at this hotel was very pleasant, the staff very courteous and friendly. The only point of criticism was the breakfast (not the quality) the waiting time for breakfast was in my view not reasonable, sometimes 30 minutes and longer, despite free tables. One had the feeling that it was not wanted, that we went to breakfast, which we didn't do half the time because of the long waiting time. Likewise, the bill at the end of breakfast is hard to understand.
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