Merrion Row Hotel and Public House

Staff and Service: Guests frequently praise the staff for their friendliness, helpfulness, and professionalism. The service is consistently described as warm and welcoming, contributing to a homely atmosphere.(based on 1 review)

Didn't disappoint, I read the reviews before I booked and they were spot on, the breakfast were amazing spoilt for choice, the rooms were always well presented the beds were perfect and the sheets were soooo good. Staff were lovely too along side the Irish lady i.think managed it. Great location with out the noise even though it is so close to times square. Book it u will not be disappointed.

Not exactly sure how this hotel has such a high rating and it blows my mind. I literally have never wrote a review on any of the over 20+ different hotels my wife and I have frequented in the city but this horrible hotel stay needs to get off my chest. Check in was absolutely atrocious. Mind you our reservation was last minute and we arrived around 10pm-ish, however we were greeted by some guy who was shoving food in his mouth as we walked in the front door staring us down. I get it, people need to eat but the fact he was still chewing as he ‘’checked me in’’ was not such a pleasant first impression. We were given our room keys and sent off to our room. The room. Well. It was a room. No fridge, no luggage rack/table, light bulbs blown and not replaced, dust all over the place, hairdryer with all these attachments that - surprise, did not work. Air conditioning unit was either way too hot or too cold. Walls all dinged up with luggage marks and scrapes. 3 of the electrical outlets did not work. Could I have brought this up to the front desk? Sure. However, I was so displeased with my experience and felt that other than just being given a key to a room, there was no guest appreciation or interaction that I didn’t even bother expressing my dissatisfaction. I feel as if it would have fell on deaf ears and not worth the added frustration on my end with such a poorly run hotel. Many other things came up throughout our stay that my wife and I kept saying come the morning we can check out of this dump. That said, count your blessing if you decide to stay here for any amount of nights. The only thing going for it is the location, THAT IS ALL. Better off getting a good nights rest in your car……