Holiday Inn New York City - Wall Street Guest Reviews
3.6/5
123 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.4
Service3.6
Cleanliness3.6
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All reviews(123)
Positive reviews(19)
Reviews with photos/video(5)
Great location(5)
Negative reviews(4)
Orin Dane
Standard King Room
Stayed in Oct 2024
Solo travelers
1 review
3.0/5
Posted on Nov 2, 2024
Good location.
Unfortunately, the front desk staff I encountered at check-in felt unwelcoming and detached, focusing more on procedural information.
Not expecting joy and happiness but a level of calm and respectful, informative, and communicative welcome experience makes a positive/neutral impression.
Junyan
Hearing Accessible King Room
Stayed in Nov 2023
Couples
8 review
3.0/5
Posted on Jan 1, 2024
The conditioner is actually body soap. Made my hair really dry.
Guest User
Standard Room
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Very close to Wall Street, convenient for sightseeing
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Laodaweitongxue
Standard Room
Stayed in Jun 2024
Family
9 review
3.0/5
Posted on Jul 14, 2024
The hotel has a good location, but the room is too small, the air conditioner is old and noisy, and the front desk is too small. It is the worst holiday inn I have ever stayed in. The service is OK. There are muffins and cookies at the front desk every day.
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Guest User
Standard King Room
Stayed in Aug 2023
Solo travelers
2 review
1.0/5
Posted on Sep 24, 2023
Very bad, more than 2,000 yuan per night, not even a bottle of drinking water. The facilities are also very outdated. This is the worst holiday inn I have ever stayed in, bar none. The air conditioner filter is extremely dirty!
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Guest User
Standard Room
Stayed in May 2023
Family
1 review
3.5/5
Posted on Jun 24, 2023
Hotel waiters are very enthusiastic. Although the room is small, it has all the necessary furniture and personal care products. The linen of the hotel is not very clean, and there are obvious stains on the sheets.
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JEROME MARC
Two Double Room
Stayed in Aug 2023
Family
12 review
4.5/5
Great
Posted on Sep 29, 2023
The reception is always attentive and helps us. The location is just perfect for visiting southern Manhattan
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Yonggui
Standard King Room
Stayed in Feb 2024
Family
7 review
4.5/5
Great
Posted on Apr 6, 2024
Good geographical conditions, convenient travel
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Guest User
Standard Room With Two Double Beds
Stayed in Jul 2023
Travel with friends
50 review
4.0/5
Very Good
Posted on Sep 9, 2023
Mainly because it is in a place where land is at a premium, it is very crowded, the room is very old, surrounded by buildings, and the lighting is not good. There is a Shaanxi noodle restaurant downstairs which is quite good.
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Soundyfengqingyang
Standard King Room
Stayed in Jul 2023
Business travelers
80 review
5.0/5
Outstanding
Posted on Aug 12, 2023
The location is good, you can take the path train from the World Trade Center to Hoboken to New Jersey train ticket
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rosylj
Standard Room
Stayed in Jun 2023
Family
2 review
4.2/5
Very Good
Posted on Jul 24, 2023
The location of the hotel is very good, not far from the 911 World Trade Center or the Brooklyn Bridge or Chinatown or the cruise ship terminal, etc. are all within walking distance.
The room is not small in Manhattan area. The basic facilities are OK and clean. The hot water in the shower is good. The bathroom is slightly small.
The poor check-in this time was check-in. The front desk who arrived before 3:00 p.m. said they were still doing sanitation. The front desk and lobby were super small, and many guests waiting for check-in had no place to stand let alone sit.
Afterwards, I asked many times before I could check in until it was nearly five o'clock. Although the attitude of the front desk staff was good, it took a lot of time, especially the waiting time was too long and I was tired.
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Guest User
Standard King Room
Stayed in Jun 2023
2 review
1.0/5
Posted on Jul 20, 2023
#negative #I was disappointed with the Natural Light in the Room, Location, Hotel Smell, Room Layout, Bed Comfort Level, Nearby Shops; #negativereview#Disappointed with the room lighting, location, hotel smell, room layout, bedding comfort, and nearby shops
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Guest User
Standard Double Room
Stayed in Apr 2024
Family
2 review
1.0/5
Posted on May 28, 2024
Very poor facilities and rooms
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Guest User
Standard Double Room
Stayed in Oct 2023
Solo travelers
7 review
4.0/5
Very Good
Posted on Nov 4, 2023
Living in the heart of Manhattan, you can easily go anywhere.
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ANDRE RENE
Standard Room
Stayed in Apr 2023
Couples
3 review
4.5/5
Great
Posted on May 13, 2023
Hotel very well located next to Fulton Street tube which serves many lines. Spacious room with a very large comfortable bed. A bit noisy at night like many hotels in Manhattan!
Lots of restaurants around the hotel.