Fitzpatrick Grand Central

Location good and decent size room. However the lobby area was musty and dated and the adjoining bar/lounge has had its day (no one there most of the time). Haphazard service.

The Fitzpatrick Grand Central is lovely hotel in a good location. The reception staff were very helpful. The only gripe, was there were no proper cups in the room for Coffee/Tea, just paper and no glasses. Also, had to ask for tea bags and were not topped up daily. Would still come here again.

Great experience; made memories

Stayed at the Fitzpatrick Grand Central and had a great experience. The hotel is in a perfect location and has a nice, classic vibe. Dacia and Ariah at the front desk stood out. They offered me water and had a quick, friendly chat that made me feel welcome. Little things like that really make a difference. Will be coming back thanks for the stay.

What a hotel. We stayed in this hotel twice before as a couple but this was our first time as a family of four and I can say it’s honestly gotten even better. From the moment we checked in until the minute we left all of the staff we met were warm, welcoming, attentive and polite to our family. Gave teddy bears to our children, asked about our plans for the day and even made suggestions on where to visit. Everyone from the room cleaners, bar staff and front desk were superb. The building is old but filled with charm, the lobby is beautiful and while the elevators are a bit old and slow they too are beautifully decorated with marble floors. It feels like a proper old world manhattan hotel. The rooms were very clean and surprisingly modern for an older building, the bathrooms seem to have been updated recently enough and rooms came with modern steamers for clothes instead of irons. Returning to this hotel after a long day in the city felt comforting. The bar felt like a proper Irish pub and we found ourselves returning to it time and time again. The absolute highlight however came when we left our child’s favourite toy at the hotel when we were on our way to the airport. The manager arranged a Taxi to pick it up and have it delivered to Newark even including some extra teddy bears and crisps for the kids. He went well beyond what he had too to rectify the situation. It’s little touches like this that makes the Fitzpatrick our first choice. Honestly the hotel punches well above its weight in terms of price when it comes to service. It’s also in an excellent location to explore the city. I don’t think we will ever consider staying anywhere else in New York other than the Fitzpatrick. Well managed and well maintained it’s an absolutely little stunning hotel.