InterContinental New York Times Square

Beyond its proximity to Times Square, the experience was honestly pretty mediocre. The initial room we were given faced the street and was extremely loud, with the constant roar of traffic and revving engines late into the night. We were moved to a room on the seventh floor, which overlooked a mechanical floor and also generated continuous noise. Frankly, in Manhattan, I wouldn't recommend staying near Times Square. It's simply too crowded with tourists, dirty, chaotic, and loud, unless seeing Broadway shows is your absolute priority. There's a mandatory $40 daily 'resort fee,' but it offers no amenities or services to justify the cost. The only 'perk' we found was being able to claim two pieces of fruit from the downstairs bar each day.

I wasn't going to post this, thinking it was pointless and not wanting to ruin my own mood. But as a longtime Trip.com user, and for the sake of other travelers, I feel I should share my story. On the evening of July 26th, I purchased an $8,000 Tiffany necklace. On July 27th, I left it in my guest room, placing the packaging box and shopping bag casually on the table. Considering I'd stayed in hotels for decades without ever having anything stolen, and the Tiffany box was small and inconspicuous, I didn't bother to lock it up. On the evening of the 27th, while packing, I noticed the ribbon on the Tiffany box felt a bit loose, but I didn't think anything of it. Early on the morning of the 28th, on my way to the airport, I wanted to take the necklace out to wear it and check in the empty box. That's when I discovered the necklace was gone from the box. After carefully recalling the events, there's only one possibility: it was taken when I was out of the hotel on the 27th! I realize such a complaint might not lead anywhere, but as a loyal Trip.com customer, I'm writing this to warn other users: 1. Always lock up your valuables, regardless of the hotel. 2. Never blindly trust or overestimate the integrity of staff, especially housekeeping, even in high-star hotels!

True to the InterContinental brand. I honestly didn't expect to find such a gem of a hotel in a Western country, especially since I thought they often lacked convenient features like handheld bidet sprays. The amenities are not only international standard, but the location is also superb, making it perfect for Chinese travelers.