The Algonquin Hotel Times Square, Autograph Collection

Lovely lobby, and very special dining area where Dorothy Parker once held court — a great experience. The morning reception desk associate, Jennie Flores, was extremely helpful and welcoming. As I told her when we checked out, “Hay Flores en su sonrisa.” (There are flowers in your smile.)

We stayed at the Algonquin Hotel last week yo celebrate my wife’s birthday. The Algonquin is a historic hotel on West 44th Street between 5th and 6th Avenues. It is a small hotel, an oasis of calm in midtown Manhattan. When we stayed, we learned the hotel was 94% occupied that night, but the lobby was peaceful. In addition to its connection to the publishing industry, specifically the New Yorker magazine in the 1920’s, the hotel is famous for Hamlet, the hotel cat. On this occasion, Hamlet was at the vet for a couple of days. We missed Hamlet on this trip. We were upgraded to a suite, one of the occasional perms when you are a Marriott higher tier member. All the rooms have great bathrooms. The air conditioning is great. The beds are comfy. The staff is friendly. This is our favorite hotel in New York. We keep coming back. We have been fortunate to find good rates on the Marriott website, if our dates are flexible.

We are Titanium Elite Marriott Bonvoy Members. We stay in Marriott Hotels 5-6 days a week. This is the most Pathetic and Unprofessional Property we have ever encountered. The front desk staff are rude arrogant and disrespectful! We were able to find out and write down the 2 who were the most rude. Maria and Marissa! I don't know who hired these two and why they are still employed, they should not be employed in any position that involves public interaction. The two bartenders from the Dominican republic were very professional. They should be the food and beverage managers. The beverage manager who was a mexican man was a joke. He came to our bartender and asked the bartender for something in Spanish. He didn't know my wife was born in Spain and spoke fluent Spanish. The bartender told the manager he was helping us. The little mexican manager said "they can wait, I come first." All the while not knowing my wife understood the whole conversation. Four of the wait staff stared at my wife and some of the other women and made her feel uncomfortable. We did not get their names. The valet Sean was excellent. The bell hop who was of Asian decent was excellent. They should be running the hotel. The rooms were dated, as we expected. The suite they gave us on the 3rd floor looked completely different than our Marriott Bonvoy photo. My advice steer clear of this Hotel until the Hotel manager wises up and puts a Professional staff at the front desk and in the dining room.......

I stayed 4 nights at the Algonquin and it was a mixed experience. The hotel and location are nice, but unfortunately the staff is incredibly rude and unhelpful - particularly at the restaurant (breakfast). The only thing they seem to care about is to charge you as much as possible to bank their tips (automatically added). The experience at the front desk was also average. There is a serious attitude problem with staff at this hotel.