White Sands Negril

Location and customer service is excellent. Rooms are always exceptionally clean, however a little out dated.

Overall this place is made to come and sleep and not stay in the room. There is no tv in any of the rooms which is fine because we came to be out all day for the entire trip. This was a couples trip. We enjoyed the beach which was lovely. The food and drinks at the restaurant was great! The people were friendly. The first strike for me was there was no iron or ironing board in the room. It was at the front desk, which is a bit too much especially if you have a beachside room. The second strike, We did not like the fact that the water got shut off as my husband was in the shower with soap on him. I had to go downstairs to ask the security guard about the water situation and she was able to help thank God. The next morning when we woke up, there was still no water and was told that they are on the city water and the person to fill up water tank is on the way but they could not give us an eta. That was very frustrating! It’s hot and as a woman being on their cycle this is a complete nightmare! My third strike was the fact that the front desk closes. I know this isn’t a big hotel, but there should at least be someone there if you have any problems or questions. We enjoyed our stay in Negril but they need to fix a few things such as giving the rooms an uplift.

Staying on the beach side made our vacation very relaxing. Woke up, ate breakfast, played in the beach until lunch. Took a nap if it was storming. Plenty of food nearby and walking distance to bank/pharmacy/souvenirs.

Sleep wise not bad but customer service very poor all around other than the front desk .The pool is far from beach side units . Beach side room aren’t as esthetic as presented on the pictures . Breakfast menu is limited

The rooms where hot there was no running water and rhe light was not up ro my standard it was a nice room but the amenities were very poor

I spent a short time at White Sands and had a great experience. From my welcoming reception to check out I felt valued and appreciated. The breakfast staff was engaging and the food was excellent. The room was clean and bed was comfortable. The temperature in my room was ideal and I slept through the night.