Beaches Negril Resort and Spa - All Inclusive Reviews
Beaches Negril Resort and Spa - All Inclusive
8M77+H2C Long Bay, Norman Manley Blvd, Negril, Westmoreland, JamaicaSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
48 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.9
Service8.9
Cleanliness8.9
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All reviews(48)
Positive reviews(38)
Reviews with photos/video(14)
Negative reviews(2)
mudra p
Stayed in Jul 2025
Family
10/10
Outstanding
Posted on Aug 25, 2025
So this kind lady, named Natalie helped my niece carry some of the drinks from the bar since my niece had her hands full. We really appreciate her help and we thank you Natalie.
Response from Property: Thank you for sharing this thoughtful moment from your stay at Beaches Negril. It is wonderful to hear how a small act of kindness from a team member made such a difference for your family. We will be sure to pass along your appreciation to Natalie for going out of her way to help. Moments like this truly highlight the caring spirit of our team.
Goal10der35
Stayed in Jul 2025
Other
10/10
Outstanding
Posted on Aug 17, 2025
Return to Paradise at Beaches Negril: A Family Reunion Done Right Just returned from a family reunion at Beaches Negril, and I can't say enough about this place. From the moment we arrived until the very last goodbye, the team went above and beyond to make this a truly unforgettable trip. The butler service with Tawani and Shane was phenomenal. They anticipated our every need, making everything from daily reservations to last-minute requests seamless. I don't know how they manage to take care of villas on opposite ends of the resort, but they get it done. We also had an incredible private dinner on the beach, and the speed at which it was prepared and served by the culinary team led by Executive Chef Lamar was unbelievable. It was faster than some commercial kitchens I've seen serve 15+. GM Lancelot should be incredibly proud of this crew. One of the most impressive things about this resort is the staff's dedication. It was amazing to see so many familiar faces from our trip six years ago, with some having moved up to leadership roles. Bartender Jojo and Server Roy are now leading the team, and it's no surprise—their crew is rock solid. Special shout-outs to the incredible staff who made every day special: Alicia, who found us a cool spot under a fan at the Mill. The Mill team: Shanique, Amani, and Erroll, who made us feel like royalty at the buffet. Tazzale at the food trucks, who kept the kids happy with a constant supply of fries and tenders and always greeted us with a huge smile. Steven and Kamani, who kept the party going at the Big Top with their expert cocktails. The entire bar crew: Tashiki, Cassara, Rojay (All-day!), Conrad, Shannon, Monique, Carderro, Kevion, and especially Leon for those extra pineapple slices for the kids' virgin daiquiris. The nightly entertainment at Beaches Negril is in a league of its own. The team of just eight performers/entertainers is pure talent. I'm pretty sure I saw them everywhere, from the evening performances to daytime activities and the Sesame Street shows for the kids. For those who love adventure, the water sports and dive shack team is the best in the business. Our boat captain for our trip to Rick's was the same all-star team from our snorkeling adventure. Captain Julian and snorkel guide Raj (Papa Smurf) truly embody the spirit of Jamaica and are a huge reason we keep coming back. The dive team, including Bear and Garth, is world-class—if you dive, do not miss a chance to go with them. And for anyone looking to relax, the Red Lane Spa is a must. Huge thanks to Donna for a great session! This trip was truly an experience money can't buy. Thanks for bringing us all together! We'll be back. Respect- The Bicek's
Response from Property: Thank you for sharing your fantastic review of Beaches Negril. A family reunion is such a special occasion, and it’s wonderful to hear that your stay with us created lasting memories. From the thoughtful butler service to the private beach dinner prepared by our talented culinary team, it’s clear that every detail mattered. What stood out most in your feedback is the warmth and dedication of our team, and we’re delighted that familiar faces and genuine hospitality made your return even more meaningful. Knowing that you enjoyed everything from the entertainment to the water sports, dining, and spa truly brings us joy. Beaches Negril is honored to have been part of your family’s celebration, and we can’t wait to welcome you back again for more unforgettable experiences.
Jacob Y
Stayed in Jun 2025
Family
6.0/10
Posted on Jul 10, 2025
This place is amazing and it has so much alcohol and I love to drink it so so much and I love Sasha-lee for dancing really good.
Response from Property: Thank you for your feedback! We’re glad to hear you enjoyed the lively atmosphere at Beaches Negril and that Sasha-Lee’s dancing made such a fun impression, she’ll be thrilled to hear your shoutout! If there’s anything we could’ve done to make your experience even better, we’d love to hear more. We’re always striving to improve and hope to welcome you back for an even more memorable stay.
Karen S
Stayed in May 2025
Family
10/10
Outstanding
Posted on Jun 21, 2025
This was our third trip to Beaches resort in Negril, Jamaica. It gets better every time we visit. The employees are top notch. They go out of their way to make sure everything is going well. The entertainment team is amazing! Very talented young people.
Racquel S
Stayed in Apr 2025
Family
10/10
Outstanding
Posted on May 9, 2025
We had the best time at Beaches Negril thanks our butlers Oran and Shanice who went above and beyond to make our stay memorable. We are looking forward to going back in 2027. It’s like our home away from home. It’s always hard to leave but you anticipate your next stay.
646mandys
Stayed in Mar 2025
Family
10/10
Outstanding
Posted on Apr 27, 2025
I was recently asked, if I ever go anywhere besides Jamaica. I explained that I love it there because of the people. Selena in concierge at Beaches Negril represents all of the love these people are. When we checked in, we were helped by Selena. My first order of business was to secure a cabana for every day of our trip (they are only available for rent when on property). I explained that I had to stay in the shade. She was able to secure a cabana for all but one day, she told me not to worry, she’d find me shade for that day too. Not only did she find me shade, but unbeknownst to me, she also arranged pool art in my honor. I scolded her because she made me cry. The beautiful Jamaican people are why I go back again and again.
Response from Property: Thank you so much for sharing such a heartfelt review of your experience at Beaches Negril. We’re overjoyed to hear how much you’ve enjoyed Jamaica and the warmth of its people, especially Selena in Concierge. She truly exemplifies the love and hospitality that make this place so special, and we’re thrilled that she went above and beyond to make your stay even more memorable. We’re so glad to know that Selena took such great care of your request for a cabana and even arranged the special pool art for you. We completely understand why her thoughtful gesture brought tears to your eyes—it’s the kind of service we aim to provide, and we’re grateful to have her on our team. Thank you for recognizing the beautiful people of Jamaica, and we can’t wait to welcome you back to Beaches Negril for more unforgettable experiences.
Suzy C
Stayed in Mar 2025
Family
4.0/10
Posted on Apr 14, 2025
Where do I begin? This is my second visit to Beaches Negril in Jamaica. I want to say first that the people that work there are mostly friendly and In particular we loved Rose who brought us food and drinks in our cabana, she was so lovely. Since I was last there in 2022 the resort had done many wonderful updates I loved the food trucks and generally the property seemed refreshed. However, we had booked a beachfront concierge room which had 2 beds and a "pull out couch" see the picture below. How is that a pull out couch? My mom and I travelled with my 13 year old son. There was no way anyone could sleep on that. When I called to be moved and they said "they were fully booked". That was interesting, the resort didn't appear fully booked. What they should've said is many of the rooms are under CONSTRUCTION in particular where we were which was the "Montpellier" rooms. No one informed us at any point that part of the resort was under construction. We had friends who had to move out late in the night from the smell of paint and fumes. Now, I will tell you that the first day mom FELL into a ditch at the restaurant by the water. I told them they should've put up a sign that said "Don't walk here for personnel only" they said "We shouldn't have been walking there", my mom is 82. Even after her falling and everyone seemed VERY CONCERNED no one bothered to put up a sign or a rope marking off a ditch that can easily be a problem for anyone... Also be aware that having a "Concierge" room only means that someone will walk with you to your room upon checking in and then never appear again. She promised to book me a "snorkeling adventure" the next day and a restaurant booking both NEVER was done. I had to go to the concierge desk and ask. Also, I am a returning Beaches guest and my mom has been to Sandals before. One night we were walking by and saw a party for "Returning Sandals/Beaches guests" when I asked why I was not invited they asked me my room number and went to check to see if I was on the "list". They couldn't even find me at all in the system. When I showed them my prior visit on my app. they looked uninterested and still didn't offer to invite us in. The next day I got a call about this and they told me they invited me by dropping off a folder in my room. How was I to know that? It was buried under a bunch of other papers. What I told them is that it would've been nice to have received a simple phone call letting me know that they "dropped some folder" off in my room with an invite in there for the party. I mean I don't think It matter anymore except the guy kept calling my room asking me who I spoke to at the party and what he looked like. I mean for real? Just send over a bottle of champagne or an apology for the mistake would've been great. It just put a bad taste in my mouth, my mom was celebrating her 82nd birthday and while the beach is beautiful and the food is good, why spend that kind money to be treated so poorly and lied to. Won't be re
Response from Property: Thank you for returning to Beaches Negril and for taking the time to share your feedback with us. We're pleased to hear that you found many of our team members friendly and accommodating, and we’re especially glad you enjoyed the upgraded food options and refreshed property enhancements since your last visit. We’ll be sure to pass along your kind words to the team member who helped make your time in the cabana so enjoyable. That said, we do regret that certain aspects of your stay did not meet expectations. While our beachfront concierge rooms are designed to comfortably accommodate families, we understand that preferences can vary, especially when it comes to sleeping arrangements. We do provide images and descriptions on our website and booking platforms, and we apologize if this was not clear at the time of booking. Regarding your concerns about availability: our resort was in high occupancy during your visit, which may have limited our ability to move rooms. Additionally, like many luxury resorts, Beaches Negril undergoes phased maintenance and refresh projects to continuously improve the experience for all guests. These projects are managed in a way that avoids disruption to our guests, but we regret if this impacted your stay in any way. We are truly sorry to hear about your mother’s fall. The safety and wellbeing of our guests are of utmost importance. While certain areas of the resort are clearly marked for team access, we understand how this situation could have been upsetting. Your comments have been forwarded to our safety team for further review, and we are reinforcing internal protocols to ensure signage is always visible and accessible. As it relates to concierge service, please note that our concierge-level guests have access to dedicated assistance throughout their stay via the Club Sandals Lounge. We regret any communication gaps you experienced and appreciate you bringing this to our attention so we can review how instructions and updates are relayed to our guests. For the returning guest event, we value all of our loyal visitors and sincerely regret the miscommunication. Our team does typically deliver invitations in-room with follow-up confirmation, and we apologize if this process fell short. We understand how important it is to feel recognized, especially when celebrating a milestone like your mother’s birthday, and we’re sorry this element did not meet expectations. Beaches Negril remains committed to providing a warm, family-friendly environment where guests of all ages feel celebrated and cared for. We truly hope you will consider giving us another opportunity in the future, as so many of our returning guests do, to create the kind of memorable experience you expected and deserve.
Tiffany B
Stayed in Mar 2025
Family
10/10
Outstanding
Posted on Apr 1, 2025
Sean (pronounced Se-On) was great! He was such a cool young man & quickly made friends with my teenagers. Even came to hang out with them on his day off. It’s employees like him that make the experience feel like home. Also - The staff at the dive shop were AMAZING to my husband, helped him get certified to Lionfish hunt & went on a successful hunt!
dbfink2
Stayed in Feb 2025
Family
10/10
Outstanding
Posted on Mar 10, 2025
Beautiful resort for family vacation. Very kid friendly, as well as adult friendly. Food is phenomenal! No complaints at all. Everything was delicious and so many different food/restaurants to choose from. Staff is very friendly. Resort is very clean, including common area bathrooms. Room staff came twice per day to clean and then again in the evening to replenish towels, empty garbages and turn down beds. My family are not usually “swim in the ocean” kind of people. This beach is the best I’ve ever been to. Blue water, can see straight to the bottom. White, soft sand with no stones, rocks or broken shells. We spent many days in this ocean. I would highly recommend this resort!!!
Response from Property: Thank you for your glowing review of Beaches Negril! We’re thrilled to hear that you and your family had such a fantastic vacation and that our resort provided the perfect balance of kid-friendly and adult-friendly experiences. It’s wonderful to know that you enjoyed our phenomenal food selection, friendly staff, and the high standard of cleanliness throughout the resort. We’re especially delighted that you had such a great experience with our room staff’s attentive service and that our beach exceeded your expectations—there’s nothing quite like the crystal-clear waters and soft white sand of Negril! We truly appreciate your high recommendation and can’t wait to welcome you and your family back for another unforgettable stay!
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 7, 2025
I stayed with Sandals Negril and was told I can freely visit Beaches Negril! Beaches is 5 minutes away so the ride was a breeze! Entry was easy, parking lot was small but close to the lobby area. The lobby is beautiful! We got a map and extra directions to find the waterpark! It is designed for kiddos but there are two slides designed for the kiddos at heart. The pools and lazy river are also cozy, clean and inviting. The sea is warm and inviting, the staff friendly and helpful! Entertainment is also kid friendly! Special shout out to Giselle and Jenor who stopped by to ensure we were having fun and helped us with the restaurant options. Marcus and Najay are also excellent mixologists! Ask for something colourful! I promise the staff cares and they are truly here to serve ya! This is a definite recommend!!!! 10/10!
Guest User
Stayed in Aug 2025
Family
10/10
Outstanding
Posted on Sep 7, 2025
This was our 8th butler trip to Beaches Negril and the second in a Firesky Villa. Our butlers, Novia and Nicholas, made our trip absolutely perfect. They should be commended for their ability to provide thorough attentiveness without being intrusive. The room is wonderful and well appointed and the views are second to none. We will be back!
Guest User
Stayed in Aug 2025
Other
8.0/10
Very Good
Posted on Sep 6, 2025
We had a wonderful family vacation at Beaches Negril and would definitely recommend it for families. The staff really made our trip special. Highlights: Snuba was such a hit we did it twice. Damon’s calm yet solid leadership and Bobba’s jokes and kindness had our kids grinning ear to ear. Stella was our favorite restaurant—the lasagna with fresh mozzarella was divine, and Charles gave us the best service of the trip. Hibachi with Kevoy was another highlight—his magical voice and fun energy made the night unforgettable. Delly’s positivity during volleyball kept us coming back three days in a row. Our kids even scheduled their day around his tournaments. The shows were great, especially the fire show! It was the crowning jewel on the week's shows. Jose became our son’s favorite and made him feel special by always stopping to say hello. The landscaping was breathtaking. My husband had a tour with Lenroy, who spent an hour sharing his knowledge. Learning from him was a highlight, and the grounds are clearly a reflection of his dedication. We also had family photos taken by Dwayne, who is not only a master photographer but also one of the friendliest staff we encountered. He remembered our names and greeted us warmly every day. A special shoutout to Tyree in concierge services. When our bill had issues due to a system changeover, Tyree went above and beyond—working two phones at once and spending 30 minutes fixing what no one else could. His problem-solving made a huge difference! Areas for Improvement: RFID wristbands for room access would be much easier than carrying keys at the pool or beach. The music at the small pool was so loud in the afternoons that we couldn’t even talk to each other. Most of the concierge team seemed unable to resolve issues on the spot—Tyree was the clear exception. Lastly, we love Jamaican culture and enjoy speaking Patois (this was our fifth trip). The amount of times staff spoke in Patois to each other in front of us or even mid-conversation with us was very noticeable and much more than we’ve ever experienced before. It often felt exclusionary, almost as if we were being talked about, and it came across as rude compared to our past visits. Final Thoughts: Despite a few areas that could be improved, Beaches Negril gave us an unforgettable family vacation. The people we met—Damon, Bobba, Charles, Kevoy, Delly, Jose, Lenroy, Dwayne, and Tyree—are true treasures who made this trip so special for us.
jasecummings
Stayed in Jul 2025
Other
10/10
Outstanding
Posted on Aug 30, 2025
Our Beaches Negril experience was simply delightfully. Every team member we encountered always made sure to ask us if we were having a good time or needed anything. They were always willing to help. The food was delectable and there was great variety. The food was perfectly prepared and their service was excellent. Would like to make special mention of Shereen and the tours desk. She sent above and beyond for us. Also Leon who gave the most impeccable service at our dinner. Shynnae was also such an enthusiastic team member who made us feel so welcome and last but not least Tonyo at Stella’s. He have great service at our last dinner on property at Stella’s. The food was delicious. The only thing I would change is the size of the beds, wish they had been queen sized beds.
bfeeley1982
Stayed in Jul 2025
Family
8.0/10
Very Good
Posted on Aug 25, 2025
So I just have to tell you - the performers are top notch. From being Sesame Street characters to doing water shows around 8:30 each night - they are amazing. They are all great with kids and love interacting with them. Some of the females have tremendous voices - and there are two guys who did the most incredible show that I have ever seen that took perfect mastery of their bodies and strength to do what they did. Nothing short of amazing. The resort - is just like very other all-inclusive, so I will stick with the performers who helped make some memories that will last for a long time.
Response from Property: Thank you for sharing your review of Beaches Negril. We are delighted to hear how much the performers made your stay so memorable. From Sesame Street fun to evening water shows and incredible displays of talent, it is wonderful to know their energy and skill left such a lasting impression. We are so glad they helped create special memories for your family and we hope to welcome you back again soon!
100janellev
Stayed in Jul 2025
Family
10/10
Outstanding
Posted on Aug 23, 2025
We just got back from a wonderful vacation at Beaches Negril! We have a family of 5, 13 yr old, 10 yr old and 6 yr old and they had a wonderful time! The room was very clean and close to everything. The food was excellent. I would say the servings were a bit small but you can order more of it, so that doesn't really matter. I would say my kids would have liked more snack options throughout the day as they only have meal places and the yogurt shop. The kids loved the yogurt shop and they want 2x a day! The service provided by staff across the resort—including the front desk, concierge, restaurants, and entertainment team—was top-notch! The hotel is at least 90 minutes from the airport which was a negative for us as my daughter gets car sick so the ride there and back was difficult for her. Wish it was a bit closer. The pool and water park and the beach were very clean. The outdoor appearance of the property is beautiful and well-maintained. All in all the trip was great and would love to return again!