Sofitel Cairo Nile El Gezirah

Strategic location and great hospitality. Breathtaking full view of Nile river.

There is a noticeable exploitation of the customer through the reception staff

Room smell bad and old, location is great in front of Nile river, staff was so helpful and polite

The hotel is centrally located in a quiet area in Zamalek and easily accesible to all atttactions in Cairo. The hotel has aged and yet being maintained fairly.

No doubt the view is great, but it’s the hotel in Egypt, and the service is not worth the money.

This is the worst hotel I have ever been. I stayed in there for two nights. I enjoyed the Jacuzzi with my swim suit. After that I wanted to swim in swimming pool, the staffs said that my swim suit is made by cotton as underwear, so I could not swim there. I have shown the label (80% Nylon) to them and they asked me to take off my swim suit for double checking (I was nude and insulted in the dressing room). Moreover, their staffs challenged my Englishand took the photo of my swim suit without my permission. I claimed that I would make the complaint to their headquarter and they refused to provide their business card and name to me. I felt angry and their assistant manager, Mr Saad (the only one was willing to show his business card) could not help. I wonder why my swim suit could be used in Jacuzzi, but not swimming pool. Why they could take the photo on my swimming suit, insulted me (as I naked to them) and refused to take the responsibility. I felt very bad and angry. They have the excellent hardware and swimming pool, but you could not use it, why not choose other more user friendly hotel? If you want to have a great holiday, don't take this hotel, only disappointment left to you. If you want to spoil your vacation, this is excellent choice. Thank you.