Grand Pyramids Hotel Reviews

Thanks Tripp for the endorsement And the speed of reservations Easily

Good hotel

The hotel is old and the rooms are average.

Great location if you want to go to visit the Pyramids, but not much else to positive about it. The breakfast was very limited and not really fresh. The hotel itself is very outdated and my girlfriend didn't really feel safe around all the men working there and staring constantly so we didn't feel like trying the pool. The reson for the 3*'s is the good location and the great taxi service they had.

I was initially hesitant because of some older bad reviews, but I’m glad I gave this place a chance. The hotel was very clean, and the staff were incredibly friendly and helpful throughout my stay. It seems like the management has really improved things. I had a comfortable and pleasant experience, and I’d definitely recommend it to others now.

I had a terrible experience at this hotel. The cleanliness was absolutely unacceptable — the place was full of insects, including bedbugs, and it was clear that hygiene was not a priority at all. Everything felt dirty and neglected. I strongly advise anyone considering this hotel to look elsewhere. Definitely not recommended. كانت تجربتي في هذا الفندق سيئة جداً. النظافة معدومة تماماً — المكان مليء بالحشرات، بما في ذلك حشرة البق، ومن الواضح أن النظافة ليست من أولوياتهم. كل شيء كان متسخًا ومُهملًا. لا أنصح أي شخص بالإقامة في هذا الفندق على الإطلاق.

I recently stayed at the Azal Pyramids Hotel in Giza in July 2024, and unfortunately, my experience was far from satisfactory. I encountered numerous issues that make it impossible for me to recommend this hotel to others. First, the rooms are in desperate need of renovation. The condition of the bathroom, in particular, was deteriorated and required immediate attention. The housekeeping service was virtually non-existent; towels were removed and not replaced, the bed was not made, and bins were left unemptied. These are basic services one would expect in any hotel, yet they were consistently neglected during my stay. My experience at the bar was also concerning. The staff insisted that drinks could only be paid for in cash and not by card, which is completely untrue. This tactic seems designed to leave guests without proof of payment, potentially allowing the charges to be added to your bill at checkout. I strongly advise keeping all receipts and payment confirmations to avoid falling victim to this dishonest practice. The bartender, who appears to be in charge, was particularly involved in this scheme. The reception staff, sadly, were not much better. Their behavior was inappropriate and unprofessional, which only added to the overall negative experience. To top it all off, when our group was leaving the hotel and already on the bus to the airport, hotel staff attempted to stop us, claiming we had an outstanding bar bill. This led to an embarrassing situation where we had to present not only the receipts provided by the hotel but also the exact times of the cash payments we had made. It was a disgraceful end to an already unpleasant stay. In summary, I strongly advise against staying at this hotel. Don’t be deceived by the appealing photos of the pool. The overall experience was terrible, and I would not recommend it to anyone.

Great Experience in Luxury Hotel and you will find warm welcome from professional staff with smile on their faces and my room was spacious with large balcony with pool view and the breakfast open buffet is very rich and the taste of the food is very delicious and the atmosphere is very nice and friendly and I recommend strongly this hotel for anyone who wants to enjoy his time.

Avoid hotel at all costs! Communication is horrendous. Dirty bed, broke air con, never solved any of our problems I could write pages about what about to us during our stay but unfortunately it doesn't give me that option. I stayed in this hotel a number of times thinking it was one off incidents but when I returned with my children never again. Complete joke. There discrimination is Completely off. Don't waste your money! Waiter staff lovely literally only nice thing in this hotel. When my driver come to pick us up to take us to the airport he was told by front dest no one in that name is staying at this hotel. If I didn't have Internet my driver would have left and we would have missed our flight. Hotel is a complete joke I'm sorry to say.

Its basically an old classic hotel. I was on group vacation, choosing this hotel bcz its near to Pyramid (take around 15 min with bus). Room was clean, air conditioning is functioning well, hot water is also available. Breakfast is so so, as an Indonesian, i think it needs more salt and msg 🧂🤣 . Oh one more.. Something i didnt expect that they actually allow smoking cigarettes in the lobby 🫣

Avoid this hotel. Not in a good area at all. Rooms are old and dirty. Bed blankets, carpet, walls and upholstery stained.I can’t believe a tour operator would place British tourists here. Miles out of Cairo and Hotel tries to extort a high price for taxis. Download Uber app.Breakfast poor, most hot food, cold.

My main reason for selecting the Grand Pyramids Hotel was its apparent proximity to the Giza pyramids. The hotel’s website claims “just few steps from the great pyramids area”, but when I asked the duty manager approximately how far from the pyramids, he advised “much too far to walk”. I took a Careem taxi (Arab area equivalent to Uber), and the drive took slightly more than 50 minutes; and when we got close a security guard prevented our driving to the entrance as “Careem cars not permitted”. So I did end up walking - the final half-mile or so to the pyramids compound entrance. My experience makes me wonder what other website claims are untrue - certainly none of the restaurants advertised seemed to be open during my stay, except for the breakfast room. Sadly the hotel was far from living up to its description as “Grand”, with many public areas shabby and quite dirty. But my bedroom was large, comfortable and clean, with a view of the back of a nearby block of flats and the busy elevated highway running past. At least the hotel’s duty manager had been truthful, and on a positive note every single staff member I met was unusually friendly and as helpful as any hotel staff I’ve ever met.

were there just for a night but enjoyed the stay. the rooms are spacious. excellent service and view from the room. had a pool facing room. the break fast spread was excellent with something for everyone. lunch was also good the kids loved the same. service was top notch.

We transferred to the this hotel as an upgrade but the only difference was it was less noisy. Rooms smell, moldy bathroom, and stained carpets. The breakfast choices were not desirable. Close to restaurants but on a street with heavy traffic. We stayed for 2 nights only. It has a bank and ATM for money transfers which is very convenient. Staff was helpful and tried their best to meet our needs.