Spa Hotels in Narita

We were given the old wing which was old and worn out. Definitely a no-no and will never visit again. We stayed here 2yrs ago and love the location/rooms as they were modern n new. The old wing area is not suitable to host guests at all. From lift to room corridor, to the room inside and the toilet. Bad condition. Torn carpet with tape, peeling wardrobe door, cracked bathtub, room ceiling mouldy and webs. It was obviously an abandoned and under maintenance with no cleaning service place. The 2 nights stay was unbelievably unbearable.

The bedroom is like a little coffin and so is the bathroom. Very dated but it’s an airport hotel so not expecting much. The bed and pillows were comfy and the aircon worked well but I would bring ear plugs. The sound from other rooms is not bad but if you’re a light sleeper, you may hear it. Cleanliness wasn great - there was rubbish bits (old plastic from bottle caps) on the floor and hair in different spots in the bathroom. The restaurant at level 17 had a surprisingly nice beef hotpot (though pricey at 6500Yen), but the sake was nice. Staff at the restaurant were 10/10. The shuttle bus to the airport runs once or twice an hour but if you miss it (like me), an Uber can cost 2000Yen between the airport and hotel. It did feel like there was an earthquake at 3am as the bed started rocking - initially I thought it was a train but I’m pretty sure it was a mini quake. Overall, it’s nice enough for a 12 hour layover. I chose not to take the shuttle to the mall as was a little tired but there is that option if you prefer it.

As transit hotel it has everything to survive and rest. 24h Lawson is a plus for passengers arriving very late or early. Big room to accomodate family traveling together. On time FREE bus pick up make the travel from/to airport is manageable.

good location and hotel for a transit stay, closest airport to narita. possible to walk to terminal 2 and 3 but if carrying heavy and bulky luggage, suggest to take the airport to hotel shuttle bus.

We stayed for one night as we were taking the coach to Fuji-san the next morning. The hotel room was spacious and clean, the bed was comfortable. We didn’t dine in as there were ample restaurants 10 mins walk away. The complimentary shuttle buses are a plus point to stay here. We took it to explore Narita town nearby

It was really nice to be there. Staff is very good in behavior and i appreciate services. Excellent property and very convenient to USC activities. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic charm.

The hotel was very clean. The hotel front desk staff are very courteous and professional. The location is outstanding, 6 minute walk from terminal 1. The free hotel bus operates on schedule and the drivers are all courteous and helpful!!

The room was clean except for some stains in the bed sheet. I was on the 2nd flr. So it was a bit noisy. Choosing a room on the upper levels is much better. Breakfast was good.