Popular Narita 4-star Hotels

While the check-in was smooth and the english-speaking staff at concierge was detailed in the available facilities e.g. sauna chargeable at 550 yen per pax, I was shocked by how unclean the room I stayed in was, at the highest level 11: dust was perpetually flying visibly in the air and worse if you smack the stained bed a bit; could see the dust and dirt stuck on TV remote control; there were stains on the bed; there were hair strands in the bathroom (e.g. bathtub); and there was a foul stench when I opened the bathroom (the kind that wet clothes did not dry properly hence proving the lack of ventilation in the bathroom). Thankfully I stayed for one night only though I did not use the facilities. The hotel seemed popular with other airline staff and tourists (Chinese, Thai, Korean) who could be rowdy at the lobby area and convenience store located at level 1 of the hotel. I did not feel exactly safe. All in all, I would strongly discourage booking this hotel.

Location, around 5 minutes by taxi or bus from Narita airport. Free shuttle bus to and from the ART hotel and Narita AIRPORT ( please check the trip schedule). Have 24 hours convenience store in the lobby and vending machines.

Last stop before heading back. Room size is big, amenities provided were top notch. Even though room seems a little old but it’s alright for us. Breakfast was good as usual. Staff were friendly, helpful and accommodating. Will stay again for next trip.

The room was big and quiet. There is a convenience store, cafe, and restaurant on 1st floor. There is a laundromat, too. There was no water in the room, but there is a container for ice. There is a free shuttle to and from the airport and the Aeon shopping center. I do not like smoke and the floor I was on did not smell like smoke; however, in the annex hallway it did smell like smoke and I had to walk through the connecting hallway to get to the ice machine. The staff was very helpful. The breakfast buffet even included a supplement bar.

The location of the hotel was perfect when you landed in narita terminal 3, a few minutes walk going to hotel, the room was so clean and so big for the two people, the place was so clean, and the amenities was totally complete, shops, Restaurant, ***** store and pool

We stayed for one night as we were taking the coach to Fuji-san the next morning. The hotel room was spacious and clean, the bed was comfortable. We didn’t dine in as there were ample restaurants 10 mins walk away. The complimentary shuttle buses are a plus point to stay here. We took it to explore Narita town nearby

Last minute stay over due to typhoon cancelling our flight. The room was quite spacious and clean, just maybe on a pricier side, but it was a last minute booking also. Unfortunately, some of the amenities like the gym and swimming pool was unavailable when we got there. Buffet was very nice and very worth it for the price if you are a big eater. The shuttle bus to and fro the airport provided a lot convenience and the convenient store had a lot of options too. Overall, pretty good choice if you are looking for a hotel for a short stay.

This is probably the review that you are looking for; After reading a lot of reviews here, i was skeptical but went for it anyways because of its airport shuttle. Although i wished that they extend their shuttle bus services throughout the night because my flight got delayed. The service was alright overall. I think I know who is the ‘angry red man’ in one of the negative reviews written and at first, he did seem to be an impatient person but i realised that after communicating with a lot of fast speaking foreigners, he was accustomed to their pace of talking and dont worry, he would adjust to yours. The hotel was filled with foreigners, mainly chinese (based on the lobby) and majority were men, calling on speaker and smoking. It was kinda refreshing given that I’ve been in Japan for 3 months and this is the first time i saw such behaviour in public. But tbh, the environment was inviting and you feel less pressured to societal norms because of them lol. The hotel lobby for my floor did smell like cigarettes but it was faint. I guess someone smoked awhile ago. The soundproofing was average. I could only hear someone when I was close to my room door. The store at the lobby had crazy pricing so i would advice to bring your own snacks from the airport before coming. The koi pond outside was cute tho! The cleanliness was average. It was clean but i did found a strand of hair on the wall in the toilet, but other than that (i checked everything) it was acceptably clean (but do use the slippers). My two main issues with the room are the bed and lighting. The bed was hard. It made me think that this is how it would feel like sleeping on the tatami mat LOL but if you’re staying for a night, it was bearable. The pillows were also so hard. The lighting on the other hand was limited. I had to do my make up near the door because that was the only bright and white light area. Even the toilet was kinda dimmed since it didnt have ceiling lights. Overall; its an OK hotel option to stay for the night to catch another flight the next day. I have never been to a motel but I would compare it to one, an OK motel lol. I hope I covered most of what people tend to look for :) Also! Theres a stamp at the lobby for travellers who likes to collect stamps in Japan.

Staff were very helpful with absolutely any and every question I had (and I had many). The buffet dinner was great and I got a packed breakfast the next morning since I left too early for the breakfast buffet (my own booking mistake) The location and shuttle bus from and to Narita airport are fantastic if you want a hassle free in and out with a comfortable stay after a long travel.

1. The service is very good. There is a receptionist who can speak Chinese and can communicate easily. She will send you to the room for introduction. 2. The room is very empty! You can drink the drinks in the refrigerator for free, which is great 3. Although there is no airport pick-up service, you can help call a taxi. It is close to the airport and takes about 20 minutes by car. 4. There are hot springs, but they are artificial 5. Reservations are required for meals, breakfast is from 7:00 to 9:00 6. There is a place like an old street nearby, so everything closes at 6 or 7 pm. There are izakayas only near the station...