Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.1
Service9.5
Cleanliness9.5
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Tasty restaurant(296)
Secluded lake view(142)
Delicious buffet(81)
Has rooms for families(70)
Negative reviews(97)
John Wutthichai
VIP Premier Room (Double Bed)
Stayed in Mar 2025
Solo traveler
14 review
10/10
Outstanding
Posted on Apr 15, 2025
I had a fantastic stay at this hotel. The room was spotless and provided a comfortable retreat after a day of exploring. Its location is incredibly convenient, making traveling around the area a breeze. One of the highlights of my visit was the breathtaking view of both the lake and the mountains. The staff were exceptionally friendly. And, most importantly, the breakfast was absolutely delicious.
Response from Property: Thank you very much for your sincere evaluation. The hotel is close to the picturesque Xuanwu Lake. Guests can enjoy the scenery of the lake and mountains and the city skyline by opening the window, and enjoy the harmonious coexistence of nature and the city. What's more convenient is that the hotel is only a step away from the subway station. Whether it is to go to every corner of Nanjing or to connect to the transportation network inside and outside the city, it is extremely convenient and efficient. Such a location advantage makes Nanjing Xuanwu Hotel not only a quiet place to rest, but also an ideal starting point to explore Nanjing's profound cultural heritage and modern urban style, making your journey smoother and worry-free, and enjoying convenience and beauty. I look forward to your visit again, and wish you a happy life and smooth work!
Lim Engseng
Deluxe Queen Room
Stayed in Feb 2025
Traveling with friends
21 review
9.5/10
Amazing
Posted on Apr 2, 2025
verygood breakfast,good location,big and clean room,very friendly staff
Response from Property: 感謝您選擇我們並慷慨地分享您的美好體驗。南京玄武飯店,坐擁古城金陵之心,盡享無與倫比的地理位置優勢。它傲立於玄武湖畔,緊鄰地鐵站點,交通網絡四通八達,無論是驅車前往南京火車站,還是漫步至風光旖旎的玄武湖公園,皆遊刃有餘。周邊不僅匯聚了歷史悠久的文化遺跡如夫子廟、明孝陵,還緊鄰繁華的商業街區,購物娛樂觸手可及。在此下榻,您將輕鬆穿梭於南京的古韻今風之間,盡享都市與自然的完美融合,體驗一場説走就走的文化探索與休閑之旅。非常期待您的再次到訪,祝您生活愉快,工作順利!
Anonymous User
VIP Premier Room (Double Bed)
Stayed in May 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 14, 2025
Room is very clean, hotel staff is very helpful, room service is excellent. Overall stay is pleasant.
Response from Property: 【玄武湖】【交通便利】【美食美景】【服務熱情】【地鐵直達】【旅遊打卡】尊敬的賓客,您好!非常感謝您選擇南京玄武酒店,並與我們分享您的入住體驗。我們將會一如既往地為每一位賓客創造美好的入住感受,真心感謝您的支持與厚愛。祝您生活愉快,工作順利!
AJL Family
VIP Premier Room (2 Beds)
Stayed in Oct 2024
Family
17 review
9.5/10
Amazing
Posted on Dec 2, 2024
The hotel location is very good, handy to Xuanwu Lake, shopping malls, restaurants, the MRT station is just next to the hotel. We will definitely come back again.
6/8
Response from Property: It was a pleasure hosting you. Thank you to choose our hotel and share a review on CTRIP.COM. Hope to see you in the next future.
Guest User
VIP Premier Room (Double Bed)
Stayed in Apr 2025
Couple
3 review
6.0/10
Posted on Jun 3, 2025
No English speaking staff. Room was OK and service is fast and clean. Breakfast is good, probably the best thing about this hotel, is on the top floor with panoramic view. My biggest disappointment was the swimming pool because they didn’t allow me to go inside without a hat and they couldn’t provide one, so I had to argue for an hour to get at least a shower hat so I can swim in the swimming pool.
Response from Property: 【玄武湖】【交通便利】【美食美景】【地鐵直達】【旅遊打卡】尊敬的賓客,您好!非常感謝您選擇入住我們酒店,並分享寶貴的入住體驗! 我們非常高興得知您對房間的快捷清潔服務以及頂樓早餐餐廳(包括食物和環境) 感到滿意,您的認可是我們團隊繼續努力的動力。同時,我們萬分抱歉您在泳池體驗環節遭遇瞭如此不愉快的經歷,特別是關於泳帽的規定給您帶來的困擾。這絕非我們期望您擁有的體驗,對於由此給您造成的不便和失望,我們深表歉意。關於泳池佩戴泳帽的規定,我們希望藉此機會稍作説明,1.衞生與安全考量: 要求佩戴泳帽是國內泳池(尤其是酒店及公共泳池)普遍執行的基本衞生管理規定。其主要目的是:減少毛髮脱落: 最大限度減少頭髮掉入水中,堵塞過濾系統,影響水質清潔度和設備運行。提升水質衞生: 有助於維持池水清澈度,為所有泳客提供更衞生的游泳環境。2.當得知您確實未帶泳帽,酒店方面也做出讓步和折中處理,允許您佩帶浴帽進入泳池,最後還得到您的一個低分點評,酒店也覺得很委屈呢!在此,我們也温馨提示酒店客人提前準備游泳裝備,以便能更順暢、愉快地享受泳池時光。我們衷心希望能有機會再次為您提供更好的服務。祝您生活愉快!
Guest User
Deluxe Lake-view Queen Room
Stayed in Apr 2025
Solo traveler
10 review
10/10
Outstanding
Posted on Jun 3, 2025
This excellent classic hotel is with a magnificent view of the lake Xuanwu. The room was super clean and was obviously well set up for business travellers, as well as tourists.
Its location is incredibly convenient. The best part - this hotel is close to the Xuanwu Lake, Stunning and beautiful! Make sure you go and do a morning or evening walk. I would definitely come back again!
Response from Property: 【玄武湖】【交通便利】【美食美景】【服務熱情】【地鐵直達】【旅遊打卡】尊敬的賓客,您好!非常感謝您的寶貴意見。玄武飯店是WORLDHOTELS酒店集團在南京唯一成員,賓客滿意度始終是我們服務的目標。酒店位於風景迷人的玄武湖畔,在此您可呼吸清新的空氣,步行晨跑,躲避城市的喧囂,也可在酒店20樓旋轉餐廳,品味特色美食,欣賞極佳的城市風光。期待您的再次蒞臨。
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Couple
4 review
9.5/10
Amazing
Posted on May 19, 2025
The hotel is near the scenic Xuanwu Lake Park and very close to the subway station. There are a lot of restaurants nearby. The service is very good. The room is well maintained and very clean. They provide a lot of free mineral water every day. The mini fridge was not working when we checked in however it was repaired quickly after we reported the problem. It will be more convenient if they can provide some USB interfaces for power charging in the room and more sockets in the washroom. The only thing we are not satisfied is the shower water does not drain fast enough.
Response from Property: 【Xuanwu Lake】【Jiming Temple】【Delicious Food and Beautiful Scenery】【Warm Service】【Direct Access to Subway】Dear guests, hello! Thank you very much for your valuable comments. Xuanwu Hotel is the only member of WORLDHOTELS Hotel Group in Nanjing, and guest satisfaction is always our service goal. The hotel is located by the charming Xuanwu Lake, where you can breathe fresh air, walk in the morning, escape the hustle and bustle of the city, or taste the special food and enjoy the excellent city scenery in the revolving restaurant on the 20th floor of the hotel. Looking forward to your visit again.
东来 David
Deluxe Lake-view Queen Room
Stayed in Aug 2024
Couple
9 review
10/10
Outstanding
Posted on Oct 4, 2024
A nice looking hotel with all amenities you need including a pool and gym. The location was perfect right next to Xuanwu lake with the metro line 1 30 metres walk. You can walk to the city wall, the lake, Jiming Temple easily and there are plenty of restaurants to eat at. There are shopping centres close by if you like to shop. Would definitely go there again
6/9
Response from Property: It was a pleasure hosting you. Thank you to choose our hotel and share a review on CTRIP.COM. Hope to see you in the next future.
Mesa
Deluxe Family Room - City-View
Stayed in Mar 2025
Family
6 review
10/10
Outstanding
Posted on Apr 15, 2025
The location is great and I don’t have anything to complain. Everything is clean and nice.
Response from Property: 衷心感謝您選擇我們酒店作為您的下榻之處,並抽出寶貴時間給予我們全面而細緻的評價。南京玄武飯店,傲居城市核心地帶,其位置之優越,無與倫比。飯店緊鄰玄武湖,湖光山色,盡收眼底,為賓客提供了一處遠離塵囂的城市綠洲。同時,飯店周邊交通極為便捷,地鐵站點步行可達,多條公交線路交織環繞,無論是前往南京站、新街口商圈,還是探訪夫子廟、中山陵等著名景點,皆可輕鬆實現快速通達。在這裏,您將享受到城市中心的便利與寧靜湖畔的雅緻完美融合,南京玄武飯店,無疑是您探索南京魅力、盡享都市繁華的理想之選。期待再次為您服務,並祝您一切順利,生活愉快!
WH 니
Deluxe Family Room - City-View
Stayed in Mar 2025
Family
8 review
10/10
Outstanding
Posted on Apr 20, 2025
Enjoy the stay. Near place of interest and many eateries located around the area.
Response from Property: 您的肯定,是對我們工作的最大鼓勵。我們玄武飯店將一如既往,秉持高標準的服務質量,確保每位賓客都能感受到家的温馨與舒適。您提到“以後來南京還會住這裏”,這句話對我們而言,是最寶貴的承諾與期待。在此,我們衷心感謝您的信任與支持,期待在未來的日子裏,能再次迎接您和家人的到來,讓我們有機會繼續為您打造温馨、難忘的住宿體驗。祝您生活愉快,闔家幸福!
Guest User
Deluxe Lake-view Queen Room
Stayed in Dec 2024
Traveling with friends
4 review
8.5/10
Very Good
Posted on Jan 9, 2025
Friendly staff! Great location too. Amazing view of the mountain. That said, the AC didn’t work. We requested for it to be fixed and they told us to merely open the window. Also the pool was closed which isn’t that big of a deal but I wish that could be expressed in advance.
Response from Property: Thank you very much for choosing Xuanwu Hotel and taking the time to give us feedback on your accommodation experience. At the same time, we are deeply sorry for the inconvenience you encountered during your stay and would like to express our sincerest apologies to you. We deeply regret the issues you mentioned. We have immediately inspected and repaired the relevant equipment and will ensure that similar problems do not occur again. At the same time, we will also strengthen employee training on how to deal with such emergencies in order to provide more professional and timely solutions. We would like to express our sincere gratitude again for your feedback. Your valuable opinions are an important reference for us to continuously improve and enhance our services. We look forward to welcoming you again in the future, giving us the opportunity to continue to serve you. We wish you a happy life and all the best!
Yingying
VIP Premier Room (Double Bed)
Stayed in Jul 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Aug 13, 2024
Big clean room, nice restaurant at lvl 20. Good location. Friendly staffs.
Response from Property: It was a pleasure hosting you. Thank you to choose our hotel and share a review on CTRIP.COM. Hope to see you in the next future.
KunXing
Deluxe Family Room - City-View
Stayed in Nov 2024
Family
25 review
10/10
Outstanding
Posted on Jan 2, 2025
We had a great time in Nanjing and the Hotel Lakeview Xuanwu is an excellent choice for families.
Response from Property: It was a pleasure hosting you. Thank you to choose our hotel and share a review on CTRIP.COM. Hope to see you in the next future.
tzieley
VIP Premier Room (Double Bed)
Stayed in Sep 2024
Couple
2 review
10/10
Outstanding
Posted on Dec 6, 2024
Wonderful hotel situated near Xuanwu Lake. Service was great and breakfast plentiful. Highly recommended!
Response from Property: It was a pleasure hosting you. Thank you to choose our hotel and share a review on CTRIP.COM. Hope to see you in the next future.
Guest User
Deluxe Lake-view Queen Room
Stayed in Mar 2024
Couple
4 review
9.0/10
Great
Posted on Apr 29, 2024
This hotel’s location is really good. It is located right next to a major shopping mall with lots of good restaurants and stores. It’s located within walking distance from Xuanwu Gate 玄武门 and Xuanwu Lake 玄武湖. It’s right next to a subway that provides easy access to other parts of Nanjing like the Nanjing Museum 南京博物院 or the Confucian Temple area 夫子庙.
The rooms were clean and everything in it felt high quality. The view of Nanjing from my room was beautiful.
Although the hotel staff are very friendly, I marked the service and amenities as 4/5 for a few reasons. First, laundry is relatively expensive whereas at Atour 亚朵 it’s free. If i remember correctly, they wanted me to pay 35 or so rmb per article of clothing. Secondly, the hotel allows delivery of takeout but they do not send it to your room like they do at Atour 亚朵. You have to go to the lobby and pick it up yourself. These are the only two things that stop me from giving all 5/5s. Other than that, I loved this hotel especially for its location and comfortable rooms.
If you dont care about doing laundry or having takeout ordered directly to your room, then those two criticisms are relatively minor things. I really enjoyed my stay at this hotel regardless.
Response from Property: It was a pleasure hosting you. Thank you to choose our hotel and share a review on CTRIP.COM. Hope to see you in the next future.