NanJing Jingcheng Hotel

NanJing Jingcheng Hotel Reviews

NanJing Jingcheng Hotel

2nd Floor, 61 Sipailou, Xuanwu District, Nanjing, Jiangsu, ChinaSee Hotel Details
NanJing Jingcheng Hotel
NanJing Jingcheng HotelNanJing Jingcheng HotelNanJing Jingcheng Hotel
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Guest Reviews

8.9/10
620 review
Verified reviews
Location8.7
Amenities8.8
Service9.0
Cleanliness8.9
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All reviews(620)
Positive reviews(589)
Reviews with photos/video(221)
Friendly front desk staff(131)
Convenient location(93)
Easy to get around(67)
Classy environment(50)
Close to metro(31)
Would stay again(14)
Good audiovisual experience(12)
Tasty coffee(7)
Negative reviews(31)
Dandelion101
Queen Room
Stayed in Mar 2025
Couple
7 review
5.5/10
Posted on Apr 2, 2025
I do not recommend this place at all if you want a quiet night of sleep or if you are sound sensitive. The cleanliness is subpar and feels more like a 2 star hotel rather than a 3 star hotel. Service was subpar. First of all, there is a huge sign of the hotel but we had trouble finding the entrance. Booked for a few nights but decided to leave the next night for a better place after checking in. We could hear every single conversation outside as well as the showering sounds coming from two directions. My partner was sick so we ended up staying in the room for the most of the afternoon until the next day. We needed extra help because my partner actually puked on the floor and asked if we can get a broom and towels to clean up, to which they did. I complained about the noise after a bit since my partner needed a more quiet rest and asked if we can switch to another room that is more quiet, but the receptionist did not offer much help despite seeing many rooms opened and not occupied. I am also very disappointed in the service because the receptionists were rude despite seeing so many good reviews about the service before we came here. While I understand that they can reject our requests, but I did not appreciate the annoyance look coming from the second receptionist. Finally, some minor annoyances like the water pressure being weak, inconsistent shower stream, lights without labels, doors not closing properly, bedsheets with stains, and lint on the floor. The bed we could directly feel the spring. I’d say if you want a cheap night and can fall asleep easily then this might be the place for you. There is a huge outdoor market and lots of schools(university, middle school, and elementary school) all in this area. You should also get a room with windows during late spring/summer time because it was a bit stuffy without it.
Response from Property: [A good place to check in at the cherry blossoms, walk directly to the Pearl River, Jiming Temple, and Xuanwu Lake] Hello, my dear friend👫, I am sorry to have brought you a very bad feeling. I sincerely apologize to you again. We will do an overall renovation in 2026. This is the first time to do hotel business. There are many problems caused by not understanding a lot of decoration. Sorry for causing you trouble (๑′ᴗ‵๑)I Lᵒᵛᵉᵧₒᵤ❤Xiao Cheng and all the partners wish you and your family: good health, a happy life, smooth work, and academic success😄
Anonymous User
Featured Room (Double Bed) A
Stayed in May 2025
Traveling with friends
11 review
4.5/10
Posted on Jun 17, 2025
it was okay, but I wouldn't come back. the cleaning situation wasn't very good, and I sincerely recommend the owners to improve it.
Response from Property: Thank you for coming. We will renovate and upgrade next year, and we will do our best to improve and enhance it. Thank you
Eric Pham Binh Minh
Queen Room
Stayed in Nov 2024
Traveling with friends
5 review
7.0/10
Posted on Jan 17, 2025
Good service
Response from Property: Dear friend, we are very happy to bring you a pleasant trip to Nanjing. Thank you for your feedback and recognition of our service. If there are any shortcomings, please understand and support us. We will continue to work hard and constantly improve. We welcome your next visit
Gianluc
Queen Room With Audio-visual Equipments
Stayed in Dec 2024
Family
5 review
9.0/10
Great
Posted on Feb 2, 2025
The room was very clean and comfortable. The place is close to some metro stations and to the walls of the city, and also really close to some local restaurants where you can buy local and tasty food. The bed was a bit small for two person, but for just a few nights was fine!
Response from Property: Thank you very much for coming. It's a great honor to meet you in Nanjing. Thank you for your review and overall satisfaction with your stay. We will continue to work hard to improve our service and provide more customers with a better stay experience. Thanks♪(・ω・)ノ
Kheng Meng
Queen Room
Stayed in Mar 2025
Family
28 review
10/10
Outstanding
Posted on May 5, 2025
Xiao Rou at front desk was very helpful and provided good service
Response from Property: Thank you for your visit and arrival. We will continue to work hard and wish you a good mood every day.
Guest User
Queen Room With Audio-visual Equipments
Stayed in Oct 2024
Family
4 review
10/10
Outstanding
Posted on Dec 7, 2024
stay for 5days .value for money .room exactly like photo advertising . Late night need to call hotel for gate unlock . Great experience for local lifestyle . Hotel near morning market . Will pass by a morning market while walking to Metro station. Receptionist provide us a late checkout service on the last day . Thank Jia Jia.
Response from Property: Thank you, our friend. We are very happy to have provided you with a satisfactory stay experience and have been able to help you with your travel. We are aware of your feedback on unlocking access control for entry and exit, and we will reach an agreement with the property management company as soon as possible. Our room card will be synchronized with the access control card to facilitate your travel. Finally, thank you for your recognition and encouragement of Jiajia. Looking forward to meeting you again
Guest User
Featured Room (Double Bed) A
Stayed in Sep 2024
Couple
1 review
7.5/10
Posted on Oct 30, 2024
The location is a little difficult to find. Since it’s inside an office building. At evening the gate also closes. So you should ask the code at the reception. For the rest the room was clean, all amenities were present. and our reuqest for a room including window was honored. overall very positive experience for this price level.
Response from Property: Dear guest, thank you for leaving a sincere review and sharing your experience after checking in. I am very pleased to leave you with a decent stay experience. Based on your feedback and sharing, we will take targeted challenges. We have already negotiated with the property management company to make more prominent reminders at the entrance regarding the positioning issue and external store signs that you have provided feedback on. Finally, thank you for coming and looking forward to meeting you again. 😄
N.Alani29
Featured Room (Double Bed) A
Stayed in Aug 2024
Solo traveler
25 review
5.5/10
Posted on Nov 16, 2024
(Forigner) The room was nice and newly decorated, it was Okish clean. Friendly front desk with no English at all. Location was poor, as the nearest metro station (which is super important in a city like nunjing) was at least 15 minutes walk, in an unfriendly neighborhood. The hotel is located within a messy building. OK, overall wouldn’t recommend.
Response from Property: Hello dear friend, thank you for coming and sharing your feelings about this stay. On the Trip.com website, we have informed you that you can choose Nanjing Metro Line 3 to take the subway, which can be reached from Jimingsi Station or Fuqiao Station. Exit 1 of Fuqiao Subway Station and walk to Chengxian Street, which is only about 700 meters away. Of course, just to let you know the actual situation, everyone's judgment criteria and standards are different, but we are still very happy to receive you and wish you a pleasant journey and memories in Nanjing.
bishopcaleb
Featured Room (Double Bed) A
Stayed in Jun 2024
Solo traveler
3 review
8.5/10
Very Good
Posted on Jul 24, 2024
Modern & comfortable
Response from Property: biu~biu~biu ,Launch a grateful heart towards you,Thank you for meeting you in Nanjing. Wishing you a perfect trip and welcoming you back!
Bambino
Bed In Guestroom - 4-Person Occupancy (Females Only, Room Rate Calculated Per Person) (Female Only)
Stayed in Aug 2024
Solo traveler
11 review
7.5/10
Posted on Dec 26, 2024
Beddings are clean Place is next to a lot of amazing restaurants -
Response from Property: Hello my dear friend, it is our honor to leave you with a verified check-in experience. From your review score, it can also be seen that you are still dissatisfied with our work. We apologize for any inconvenience caused and will make corrections and continuously improve and optimize. Finally, thank you for coming. Looking forward to meeting you again
Thanh NT
Bed In Guestroom - 4-Person Occupancy (Females Only, Room Rate Calculated Per Person) (Female Only)
Stayed in Jul 2024
Solo traveler
7 review
7.5/10
Posted on Sep 4, 2024
Everything is so so. The location is near a local market, it’s so good.
Response from Property: Dear guest, thank you for coming and leaving a review. We will continue to work hard to improve our products and hygiene standards. Thank you for your visit and wish you and your family good health, smooth work, and a happy life
Guest User
Queen Room With Audio-visual Equipments
Stayed in Jul 2024
Other
1 review
10/10
Outstanding
Posted on Aug 24, 2024
Nice place and sure will come back for next time
Response from Property: I am very happy to bring you a satisfactory stay experience. My team is committed to providing guests with a better stay experience and constantly striving to improve service, hygiene, products, and environment. I look forward to meeting you again and wish you a happy life and good health😊😊😊😊😊😊😊😊😊😊😊
Guest User
Smart Room (Double Bed) (Tv) A
Stayed in Jan 2025
Business traveler
5 review
10/10
Outstanding
Posted on Feb 15, 2025
very good
Response from Property: 【往南·新街口 再往東走·總統府·1912酒吧街·科巷紅廟美食街】嘿 我親愛的盆友👬🏻_TIUS1I709yfg****您好,超級開心得到您的好評、對我們服務的認可,謝謝🙏小程和全體夥伴們祝願您和家人:身體健康、生活愉快、工作順利、學業有成😄 蛇年大吉 😄
Dhiaa
Family-friendly 2-bed Room
Stayed in Jun 2024
Traveling with friends
1 review
8.0/10
Very Good
Posted on Aug 25, 2024
Nice and good
Response from Property: I am very happy to meet you in Nanjing and wish you a pleasant journey. Our team is delighted to have met you and wishes you good health. Looking forward to meeting you again😊😊😊😊😊😊
Abai~
Family Friendly Room
Stayed in May 2025
Traveling with friends
7 review
6.0/10
Posted on Jun 12, 2025
The location of the hotel is good, but I don't know if the room is cleaned every day or occasionally vacant, and the toilet paper and mineral water in the room are not replenished! The hotel is in a residential area and closes every night, but I don't know where the door is, and I was not informed! ! ! The shower head was turned on and sprayed with water😤
Original TextTranslated by Google
Response from Property: [Go north · Southeast University, then go north · Jiming Temple · Ming City Wall · Xuanwu Lake] My dear friend 👬🏻 A-Bo ~ Hello, thank you for your comments and suggestions. Regarding the hygiene issue, our mistakes have been emphasized to the cleaning staff, and the housekeeper has been arranged to do daily rounds. Regarding the access control issue, we will communicate with the property again. We had previously discussed the lobby on the first floor, but some situations did not reach an agreement. At present, we are communicating with the glass door downstairs, and strive to get a street store to facilitate the entry and exit of the masters. We will definitely work hard to achieve it. Finally, regarding the water pressure of the water heater, we will also pay special attention to it during the next renovation. Thank you very much for your comments (๑′ᴗ‵๑) I Lᵒᵛᵉᵧₒᵤ❤Xiao Cheng and all partners wish you and your family: good health, a happy life, smooth work, and academic success😄