THE TAI HOTEL

THE TAI HOTEL Reviews

THE TAI HOTEL

No.37 Taiping North Road, Xuanwu District, Nanjing, Jiangsu, ChinaView Hotel Details
THE TAI HOTEL
THE TAI HOTELTHE TAI HOTELTHE TAI HOTEL
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THE TAI HOTEL Guest Reviews

4.7/5
Outstanding
4784 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(4784)
Positive reviews(4681)
Reviews with photos/video(2211)
Easy to get around(508)
Delicious breakfast(351)
Friendly front desk staff(350)
Well designed(332)
Close to metro(179)
Tasty restaurant(65)
Luggage delivery service(58)
Tasty coffee(35)
Negative reviews(103)
Cheung Ching Ping
Boutique Queen Room
Stayed in Nov 2024
Couples
18 review
4.2/5
Very Good
Posted on Dec 4, 2024
Location is good and there are many attractions nearby. Services are good too and the amenities enough. Highly recommend
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
HUIHUI
Boutique Queen Room
Stayed in Sep 2024
Solo travelers
1 review
2.7/5
Posted on Oct 9, 2024
I had a very bad experience at this hotel...the whole building (8 floors) allows smoking. People smokes at every single floor just inide the hotel. When I open my room door in the morning, I smell strong smokes in the asile. What astonished me is that there is a cigarette trash bin right next to the elevator on every single floor. People just smokes right next to the elevator (the detectors were all gone). It means that the hotel somehow allows people to smoke in the facility. I have never encountered this in the other five star hotels. Huge safety concern! The facility is average, although new and modern. No power adpaters are available. Delivery robots were broken. Room dining was very mid. Breakfast was very plain. The location is relatively convenient. Overall, a big no no.
Response from Property: Dear guest: Hello! We are very sorry to hear your feedback about our hotel, we know that this is not the experience we wanted to provide. We value every guest's opinion and will do our best to correct your concerns. As for the smoking problem you mentioned in the aisle of the floor, we have ordered the team to re-check and timely adjust to ensure that there will be no similar situation in the future. We know that a clean and comfortable environment is of Paramount importance to our guests and we monitor it to ensure the highest standards are met.We sincerely thank you for your valuable advice, which gives us the opportunity to improve and enhance the quality of our services. We look forward to providing you with an even better stay in the future and hope to have the opportunity to serve you again. I would like to apologize again and thank you for your understanding and support. If you have any further questions or need help, please feel free to contact us. Wish you a happy life! The Tai is hosted by Cecilia Liu
Tian Le
Boutique Queen Room
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Mar 26, 2024
My wife and I had a wonderful stays at The Tai ! Everything is good including their breakfast 👍🏻 Will definitely stay there again if I visit Nanjing later. Maybe one thing can be improve is the shower water heater, it was too hot and too cold intermittently. The rest is all great 👍🏻 worth every penny to enjoy their fantastic services and amenities 👍🏻
Response from Property: Dear Guest,Thank you very much for choosing to stay with us and for your positive feedback regarding your experience in Nanjing. We are delighted to hear that you enjoyed our breakfast and other services and facilities.We also appreciate your feedback regarding the intermittent temperature fluctuations with the shower water heater. Your input is invaluable to us, and we will take immediate steps to address this issue to ensure a more comfortable and consistent shower experience for our future guests.Once again, thank you for your valuable feedback and for recognizing our service. We look forward to welcoming you back and providing you with an even more perfect stay. The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Nov 23, 2024
We had the perfect time there. Great location! Very friendly staff.
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Sep 2024
Couples
22 review
4.7/5
Amazing
Posted on Nov 6, 2024
Very good location. Good service, provided thermometer when needed.
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on May 6, 2024
This hotel is located in the center of the city, near the 1912 district so there is a lot of restaurants, it is really convenient. In my opinion, it is also a more pleasant neighbourhood that Xinjiekou where are all the others hotels. It is a really recent hotel, so all the furnitures are new. It is really high-tech, the curtains opens automatically when you enter the room, there are some electronic buttons for a lot of things (maybe a bit too much high-tech sometimes ? you can’t leave a single light for reading in the evening when your partner is sleeping). The room is well furnished and spacious, it lacks maybe just a bit of space near the sink in the bathroom. The breakfast is really good and diverse and the staff is really nice and helpful, specially the doorman Sam. I really recommend you this hotel in Nanjing.
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Bee
Boutique Queen Room
Stayed in Mar 2024
Other
5 review
5.0/5
Outstanding
Posted on Apr 4, 2024
We are a couple traveling from Australia to China and we are glad that we stayed at The Tai. Everyone from the receptionist to the bellhop ( Mr Sha), cleaning lady, room service and staff at the breakfast area were exceptionally friendly and accommodating. Especially for foreigners like us who were not familiar with the local app and the front desk helped to order the medicine and have it delivered to us. Keep up the good job and thanks for your service.
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 23, 2024
hotel facilities, reno, rooms all good
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
LaiWah
Boutique Queen Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Very comfortable room, nice location and fantastic breakfast. Breakfast consists of local street food and is of quality.
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Russellhu
Boutique Queen Room
Stayed in Dec 2023
Couples
8 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Service is good and the delivery robot is cute. Car park is good for small cars.
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Oct 2023
Couples
15 review
4.2/5
Very Good
Posted on Dec 4, 2023
Nice hotel, nice food in the breakfast.. No helpfull from staff front door Locations has so much traffic light.. 😅
Response from Property: Dear guest: Hello! Thank you for your comments about our hotel. I am so sorry about your experience during in our hotel we will improve it immediately. Thanks again for your feedback. Have a nice day.The Tai主理人Cecilia Liu
June
Deluxe 2-bed Room
Stayed in Oct 2023
Travel with friends
4 review
4.7/5
Amazing
Posted on Nov 19, 2023
Location is just opp 1912 shopping district. Bed was really comfy. Felt just like home!
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
GMac
Boutique Queen Room
Stayed in Dec 2023
Couples
86 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Awesome hotel and comfortable stay. We enjoyed it here, we recommend
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Dec 2023
Couples
4 review
4.5/5
Great
Posted on Jan 22, 2024
Sam was very nice in helping me get a taxi. Location was good
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Jul 2023
Couples
3 review
5.0/5
Outstanding
Posted on Aug 28, 2023
Great location, fantastic service. Brand new facilities. Will definitely be there again soon
Response from Property: Thank you for your feedback! We're delighted that you enjoyed our great location, fantastic service, and brand new facilities. We look forward to welcoming you back again soon! The Manager Cecilia Liu