Onn Nakatsugawa Reviews

Very good wooden hotel All was great - staff, food, amenities, except sento Sento was a dirty - too much hairs, dirt and others Been 28.07.25 Maybe need more often to clean and explain guests how to use public bath

Hotel was clean and very accessible from the train station. Do note you have to keep your shoes in lockers at the entrance so you’ll need socks or room slippers when walking within the hotel. Onsen was nice! It might have been a bonus if the front desk were more fluent in English.

The hotel is absolutely lovely! The location is very close to Station, so many cool places nearby. Cultural center is 2 min away. Our room was the best of all our trip to Japan - with terrace and such soft beds! Terrace was very cute, costs every yen:) very spacious and stylish room. Thank you!

The hotel facilities, location, cleanliness and service are all good, but the only problem is the pillows. They didn't have enough support and were a bit stiff, causing me to wake up with neck and shoulder pain. I wish the hotel had a wider selection of pillows.

Great stay! The room, the onsen, the service… This was the hotel with the largest variety of amenities I ever saw. Highly recommend!

Nice ambience. Short walk 4-6min from station.

very nice hotel. modern building amidst a small town. rooms are tad small, but very very clean.

Really impressed with this accommodation. We took two rooms for our family of 4. The staff were very polite, cheerful and helpful and the rooms were clean, cosy and well equipped. There is also an onsen which we didn’t use. Location is excellent, in nicer part of the town and close to the historic parts.

Great hotel. Breakfast was excellent. Onsen was good. Room is very nice & unique in the use of wood.

it was a gem! Hot spring bath is a perfect way to wind down after long day of doing the Nakasendo Trail. Modern architecture and quality bed

Hotel conveniently located along the Nakasendo trail close to historical machiya within Nakatsugawa and now too far from the train station. Bus stop to Magome 5 is minutes away. Plenty of restaurants and shops nearby. Great overall hotel and neighborhood atmosphere for both the packpackers and regular travelers. Great hotel, very clean and contemporary, great design. Great amenities such as the public bath and eating area. Great buffet breakfast every morning, mostly japanese food that we enjoyed but also with croissants and chocolatines. Friendly and dynamic young staff. The only downside : the smoking room on the second floor (where our room was) that we could smell from the corridor and had to pass by everytime we used the elevator... Nice family room that we used as a couple. Bunk beds to japanese standards, so walking underneath required bowing each time in my case.

It was the highlight of my trip!! Staff were friendly, accommodating and polite. The room was lovely and so clean. We loved the ensuite onsen bath! And meals were so delicious. Highly recommend. I have so much praise for this place! Can’t wait to be back.

Fine hotel with a great service and location. In the middle of the city and close to the station. The Nakasendo road even leads through the same street as the hotel.

Fantastic choice for those looking for a relaxing getaway. Clean and modern rooms, stuff is so helpful and cute. Onsen is soooo nice! Would definitely recommend this hotel and plan to return in the future! 👍🏼👍🏼👍🏼