Pullman Nairobi Upper Hill
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1 night
1 room, 2 adults, 0 children
All properties in Nairobi

Pullman Nairobi Upper Hill

Renovated in 2025
No.8 of 4-Star Select Hotels in Nairobi
Kenya Road, Upper Hill, Nairobi, 00100, Kenya
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hotel overview picture
Highlights
Ideal location
Excellent service
Free parking
Delicious breakfast
Sparkling clean
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Amenities
Sunbathing area
Indoor swimming pool
GymFree
Private parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Our new hotel offers an immersive art experience, captivating F&B happenings, and stylish accommodations. Perfectly blending contemporary design and world-class service, Pullman Nairobi is your destination for a vibrant stay in the heart of Kenya's capital.
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9.2/10
Great
i like this hotel
All 54 reviews
Surroundings
Airport: Wilson Airport
(4.4 km)
Airport: Jomo Kenyatta International Airport
(16.6 km)
Train: Nairobi Railway Station
(3.6 km)
Landmarks: Don Bosco Shrine of Mary Help Of Christians
(540m)
Landmarks: The Church of Jesus Christ of Latter-day Saints
(540m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior King Suite With Executive Lounge Access
5

Junior King Suite With Executive Lounge Access

1 King bed
73m² | Floor: 1-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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King Executive Suite With Executive Lounge Access
7

King Executive Suite With Executive Lounge Access

1 King bed
89m² | Floor: 1-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Superior King Room
5

Superior King Room

1 King bed
30m² | Floor: 1-4
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
Shower with grab bars
Ceiling hoist
Room Details
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Deluxe Room With Two Double Beds
4

Deluxe Room With Two Double Beds

2 Double bed
30m² | Floor: 1-4
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
Chairs
Coffee table
Room Details
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Executive King Room With Executive Lounge Access
5

Executive King Room With Executive Lounge Access

1 King bed
36m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Guest Reviews

9.2/10
Great
54 reviews
Verified Reviews
  • Cleanliness9.3
  • Amenities9.3
  • Location9.4
  • Service9.0
Average for similar properties in Nairobi
Most Mentioned
S‍h‍u‍o‍g‍e‍e‍r
July 20, 2025
Not very clean, hard bed, bad sleep, very expensive breakfast and nothing to eat
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2025
很垃圾。廁所燈和房間燈必須同時開啟。服務員強行討要小費。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 24, 2025
i like this hotel
D‍o‍m‍i‍n‍i‍c
May 14, 2025
I booked a 2-night stay over Saturday and Sunday while waiting for my 1am flight on Monday. I had just returned from a safari and was extremely tired, hoping to get some rest. Unfortunately, starting around 4am on Sunday, there was a lot of noise coming from the room directly in front of mine. It appeared to be a group occupying multiple rooms, shouting and moving between them. I called the lobby twice, and while the receptionist was kind and responsive in contacting the group, the noise continued, and I eventually gave up on trying to sleep. Later that afternoon, the tap and shower in my room stopped working. I had to call again to have it fixed, and even after it was restored, there was no hot water. I had a VERY cold shower. That said, I genuinely appreciated the food and the aesthetic of the property—the African artifacts in the hallways and the soaring ceilings made the place feel very special. It’s the kind of atmosphere I’d love to return to. However, because of the disruptions and inconvenience I experienced, I don’t think I’ll be coming back unless necessary.
W‍e‍i‍g‍a‍n‍d‍e‍e‍r
December 4, 2024
Overall it's OK, but it's a bit expensive if you order your own food
Original TextTranslation provided by Google
B‍a‍l‍i‍n‍g‍c‍h‍a‍n‍g‍s‍u‍n‍w‍u‍j‍i
October 12, 2024
The location of the hotel is very good. The lobby on the first floor is also very good. There is a bar and a cafe. However, the hot water in the room is a little unstable.
Original TextTranslation provided by Google
S‍a‍i‍f‍u‍l‍ ‍A‍n‍u‍a‍r
July 3, 2024
Such a good place to stay in Nairobi. Nearby with the some sort of nice place.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
Exceptional service from Mary Nyambura, she's Warm, attentive, and incredibly helpful throughout my training. She truly went above and beyond for my delegates and I. She served our 10 o'clock and 4 o'clock teas on time. Thank you Mary
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
We had a fantastic stay at Pullman Nairobi Upper Hill, both before and after our safari. The staff were incredibly friendly and attentive, going above and beyond to make our visit special. They even celebrated my mother-in-law’s birthday with a heartfelt song and a delicious cake — a truly memorable moment. Our rooms were upgraded, clean, spacious, and very comfortable. The beds were especially cozy, and we appreciated the thoughtful touch of fresh fruit in the room. The hotel also kindly held our luggage while we were on safari, which made our trip seamless. A special thank you to Jacqueline, whose exceptional assistance made all the difference. She helped book our SKR tickets and consistently checked in to ensure we were comfortable. The hotel’s central location, combined with the warm and professional staff, makes it a must-visit for anyone needing a place to stay in Nairobi. Highly recommended!

Services & Amenities

Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The host or staff will greet you upon arrival

Check in via app

The property will provide check-in details after booking

If you plan to arrive after 14:00 on your check-in day, please contact the property by email/phone at least 2 days in advance.At the same time, please provide your flight information, proof of identification, your check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 11 years old and under
Free
Children 12–16 years old
US$50.00 (approx. PHP 2,908.74) per person per night
Children 17 years old
Contact property

Breakfast
TypeAmerican, Continental, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Buffet:US$30.00 (approx. PHP 1,745.25) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2010
  • Renovated: 2025
  • Number of Rooms: 162
Our new hotel offers an immersive art experience, captivating F&B happenings, and stylish accommodations. Perfectly blending contemporary design and world-class service, Pullman Nairobi is your destination for a vibrant stay in the heart of Kenya's capital.

Frequently Asked Questions

What is the cancellation policy for Pullman Nairobi Upper Hill?

The cancellation policy for Pullman Nairobi Upper Hill varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Pullman Nairobi Upper Hill?

Standard check-in time at Pullman Nairobi Upper Hill is 14:00 and check-out time is 12:00.

What amenities and services are available at Pullman Nairobi Upper Hill ?

Pullman Nairobi Upper Hill offer top amenities and services include Shuttle service.

Does Pullman Nairobi Upper Hill provide breakfast?

Yes, Breakfast is offered at Pullman Nairobi Upper Hill. Breakfast option(s): American, Continental, Gluten-free, Halal, Vegan, Vegetarian.

Can I bring my pet inside the Pullman Nairobi Upper Hill?

As much as we love pets, unfortunately, we are unable to accommodate them in Pullman Nairobi Upper Hill.

How far is the Pullman Nairobi Upper Hill from the closest airport?

The closest airport is Wilson Airport, and it is about 11 mins from hotel by car (4.4 km).

Is airport shuttle service offered by Pullman Nairobi Upper Hill ?

No, the Pullman Nairobi Upper Hill doesn't offer airport transfer services.

About This Property

Nearest AirportJomo Kenyatta International Airport
Distance to Airport16.6KM
Nearest Train StationNairobi Railway Station
Distance to Train Station3.62KM
Average Price FromPHP16862
Hotel Star Rating4