Pullman Nairobi Upper Hill
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1 night
1 room, 2 adults, 0 children
All properties in Nairobi
Pullman Nairobi Upper Hill
Renovated in 2025
No.8 of 4-Star Select Hotels in Nairobi
Kenya Road, Upper Hill, Nairobi, 00100, Kenya
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Amenities
Sunbathing area
Indoor swimming pool
GymFree
Private parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Our new hotel offers an immersive art experience, captivating F&B happenings, and stylish accommodations. Perfectly blending contemporary design and world-class service, Pullman Nairobi is your destination for a vibrant stay in the heart of Kenya's capital.
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9.2/10
i like this hotel
All 54 reviews
Surroundings
Airport: Wilson Airport
(4.4 km)
Airport: Jomo Kenyatta International Airport
(16.6 km)
Train: Nairobi Railway Station
(3.6 km)
Landmarks: Don Bosco Shrine of Mary Help Of Christians
(540m)
Landmarks: The Church of Jesus Christ of Latter-day Saints
(540m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Junior King Suite With Executive Lounge Access
1 King bed
73m² | Floor: 1-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability

7
King Executive Suite With Executive Lounge Access
1 King bed
89m² | Floor: 1-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability

5
Superior King Room
1 King bed
30m² | Floor: 1-4
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
Shower with grab bars
Ceiling hoist
Check Availability

4
Deluxe Room With Two Double Beds
2 Double bed
30m² | Floor: 1-4
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
Chairs
Coffee table
Check Availability

5
Executive King Room With Executive Lounge Access
1 King bed
36m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
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Guest Reviews
9.2/10
Great
54 reviews

- Cleanliness9.3
- Amenities9.3
- Location9.4
- Service9.0
Average for similar properties in Nairobi

Shuogeer
July 20, 2025
Not very clean, hard bed, bad sleep, very expensive breakfast and nothing to eat
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Guest User
June 3, 2025
很垃圾。廁所燈和房間燈必須同時開啟。服務員強行討要小費。
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Guest User
May 24, 2025
i like this hotel

Dominic
May 14, 2025
I booked a 2-night stay over Saturday and Sunday while waiting for my 1am flight on Monday. I had just returned from a safari and was extremely tired, hoping to get some rest. Unfortunately, starting around 4am on Sunday, there was a lot of noise coming from the room directly in front of mine. It appeared to be a group occupying multiple rooms, shouting and moving between them.
I called the lobby twice, and while the receptionist was kind and responsive in contacting the group, the noise continued, and I eventually gave up on trying to sleep.
Later that afternoon, the tap and shower in my room stopped working. I had to call again to have it fixed, and even after it was restored, there was no hot water. I had a VERY cold shower.
That said, I genuinely appreciated the food and the aesthetic of the property—the African artifacts in the hallways and the soaring ceilings made the place feel very special. It’s the kind of atmosphere I’d love to return to. However, because of the disruptions and inconvenience I experienced, I don’t think I’ll be coming back unless necessary.

Weigandeer
December 4, 2024
Overall it's OK, but it's a bit expensive if you order your own food
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Balingchangsunwuji
October 12, 2024
The location of the hotel is very good. The lobby on the first floor is also very good. There is a bar and a cafe. However, the hot water in the room is a little unstable.
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Saiful Anuar
July 3, 2024
Such a good place to stay in Nairobi. Nearby with the some sort of nice place.

Guest User
July 31, 2025

Exceptional service from Mary Nyambura, she's Warm, attentive, and incredibly helpful throughout my training. She truly went above and beyond for my delegates and I. She served our 10 o'clock and 4 o'clock teas on time. Thank you Mary

Guest User
July 29, 2025

We had a fantastic stay at Pullman Nairobi Upper Hill, both before and after our safari. The staff were incredibly friendly and attentive, going above and beyond to make our visit special. They even celebrated my mother-in-law’s birthday with a heartfelt song and a delicious cake — a truly memorable moment. Our rooms were upgraded, clean, spacious, and very comfortable. The beds were especially cozy, and we appreciated the thoughtful touch of fresh fruit in the room. The hotel also kindly held our luggage while we were on safari, which made our trip seamless. A special thank you to Jacqueline, whose exceptional assistance made all the difference. She helped book our SKR tickets and consistently checked in to ensure we were comfortable. The hotel’s central location, combined with the warm and professional staff, makes it a must-visit for anyone needing a place to stay in Nairobi. Highly recommended!
Services & Amenities
Most Popular Amenities
Sunbathing area
Indoor swimming pool
Gym
Free
Private parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Taxi booking service
Currency exchange
Conference room
Additional charge
Secretarial services
Multi-function room
Wake-up call
Wi-Fi in public areas

Gym

Bar

Restaurant

Conference room

Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Host welcome service
Concierge service
VIP check-in service
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
Kiswahili
French
Food & Drink
Snack bar
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Gym
Free
Sunbathing area
Public Areas
PA and sound system
Non-smoking floor
Elevator
Ventilation system
No smoking in public areas
Outdoor furniture
Smoking area
Cleaning Services
Laundry service (off-site)
Clothes dryer
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Children's toys
Kids' board games/puzzles
Books and videos for kids
Business Services
Multi-function room
Secretarial services
Multimedia display system
Coworking spaces
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Accessibility
Braille signs
Handrails on stairs
Visual alarm devices in hallways
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
Check in via app
The property will provide check-in details after booking
If you plan to arrive after 14:00 on your check-in day, please contact the property by email/phone at least 2 days in advance.At the same time, please provide your flight information, proof of identification, your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 11 years old and under | Free |
Children 12–16 years old | US$50.00 (approx. PHP 2,908.74) per person per night |
Children 17 years old | Contact property |
Breakfast
TypeAmerican, Continental, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
Age | Fee |
---|---|
Adult | Buffet:US$30.00 (approx. PHP 1,745.25) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2010
- Renovated: 2025
- Number of Rooms: 162
Our new hotel offers an immersive art experience, captivating F&B happenings, and stylish accommodations. Perfectly blending contemporary design and world-class service, Pullman Nairobi is your destination for a vibrant stay in the heart of Kenya's capital.
Frequently Asked Questions
What is the cancellation policy for Pullman Nairobi Upper Hill?
The cancellation policy for Pullman Nairobi Upper Hill varies depending on the type of room and booking conditions.What is the cancellation policy for Pullman Nairobi Upper Hill?
What are the check-in and check-out times at Pullman Nairobi Upper Hill?
Standard check-in time at Pullman Nairobi Upper Hill is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Pullman Nairobi Upper Hill?
What amenities and services are available at Pullman Nairobi Upper Hill ?
Pullman Nairobi Upper Hill offer top amenities and services include Shuttle service.What amenities and services are available at Pullman Nairobi Upper Hill ?
Does Pullman Nairobi Upper Hill provide breakfast?
Yes, Breakfast is offered at Pullman Nairobi Upper Hill. Breakfast option(s): American, Continental, Gluten-free, Halal, Vegan, Vegetarian. Does Pullman Nairobi Upper Hill provide breakfast?
Can I bring my pet inside the Pullman Nairobi Upper Hill?
As much as we love pets, unfortunately, we are unable to accommodate them in Pullman Nairobi Upper Hill.Can I bring my pet inside the Pullman Nairobi Upper Hill?
How far is the Pullman Nairobi Upper Hill from the closest airport?
The closest airport is Wilson Airport, and it is about 11 mins from hotel by car (4.4 km).How far is the Pullman Nairobi Upper Hill from the closest airport?
Is airport shuttle service offered by Pullman Nairobi Upper Hill ?
No, the Pullman Nairobi Upper Hill doesn't offer airport transfer services.Is airport shuttle service offered by Pullman Nairobi Upper Hill ?
About This Property
Nearest Airport | Jomo Kenyatta International Airport |
---|---|
Distance to Airport | 16.6KM |
Nearest Train Station | Nairobi Railway Station |
Distance to Train Station | 3.62KM |
Average Price From | PHP16862 |
Hotel Star Rating | 4 |