Pan Pacific Serviced Suites Nairobi Reviews

Hotel room is new and huge, very good for family, I stayed for a 2 bedroom apartments for 2 nights, receptionist beta and the girl who is cleaning the room is super helpful and professional, highly recommend

Nice suites, well equiped and clean

This is a residence and not a hotel, so you should not expect the same level of service as a hotel, but there were sufficient services such as cleaning and security. The room was spacious and had a good view, so I had a comfortable stay.

Great 👍

The decoration is in Chinese art style, very elegant. It is also convenient to eat and have a supermarket downstairs. The environment is very good, the waiters are also quite enthusiastic, and the electrical appliances in the room are all Chinese and made in China.

The hotel has very good security. It is safe to live here. There are supermarkets and Chinese restaurants downstairs, making life convenient.

The best serviced apartment in Africa. Safe, comfortable, clean, and good service. The transportation is also very convenient, the facilities are very new, and the accommodation is a standard two-bedroom apartment. You can cook and smoke on the balcony.

Service: There were some frictions but they were all solved well. One time I rang the doorbell too quickly and someone suddenly came in and then left immediately. The front desk was able to arrange for us to check in early. It feels like it's a big apartment, so it took a while to communicate and solve the problem, which is also a common problem in serviced apartments. I think the ladies at the front desk should be given a salary increase to make up for their lack of logistics staff. The ladies at the front desk really add points. Facilities: There are two elevators to go upstairs, and you need to swipe your card, which is safer. Location: Very good, there are restaurants downstairs, which is very suitable for families to live in, and it is also convenient to take a taxi. Hygiene: The quilt in the room is very comfortable, but I think the pillow is a bit high.

It's OK. It's clean.

The environment is quiet, the transportation is convenient, the purchase is convenient, the room is big enough, the service is friendly, clean and hygienic, the price is a little high, but acceptable, the most important thing is that you can cook for yourself

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Great Stay - Comfortable and Convenient! I had a wonderful stay at this hotel. The room was clean, spacious, and comfortable. The staff were friendly and always ready to help. Location was ideal - with direct access to GTC

In my stay at the Pan Pacific Hotel, I found a brief escape from my worries. The staff greeted me with warmth, making me feel valued even on my toughest days. The lobby, adorned with elegant decor, provided a serene ambiance that contrasted with my inner turmoil. My room was a haven of comfort, with plush bedding and stunning views of the city. The dining options were delightful, especially the breakfast spread, which was both delicious and beautifully presented. ‎Though I was struggling internally, I was captivated by the enchanting twilight view of the nearby Venon, which sparkled like a jewel against the dusk. The hotel also featured a calming spa where I indulged in a rejuvenating treatment that lifted my spirits, if only for a little while. Overall, the Pan Pacific Hotel offered a peaceful retreat, and I left feeling a glimmer of hope amidst my sadness.

During my recent stay at Pan Pacific Suites, I found the perfect blend of luxury and convenience before my big trip abroad. The moment I stepped into the lobby, I was greeted with a stylish ambiance that set a positive tone for my adventures. My suite was spacious and modern, providing a great workspace for last-minute travel prep and some much-needed relaxation. The comfy bed and stunning city views were absolute highlights! The staff was exceptional—always ready with helpful suggestions and a friendly smile. I loved the rooftop pool; it was the ideal spot to unwind after a day of planning. And let's not forget about Venon—now, that place has nice services that could charm even the most seasoned traveler! Overall, my experience at Pan Pacific Suites was just what I needed to gear up for my journey, leaving me feeling motivated and ready to conquer the world.