Oakwood Hotel & Apartments Grand Batam
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1 night
1 room, 2 adults, 0 children
All properties in Nagoya
Oakwood Hotel & Apartments Grand Batam
Opened in 2024
No. 7 of 4-Star Select Hotels in Batam
Batu Selicin, 29444 Nagoya, Batam, Riau Islands, Indonesia
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Last booked 1 hr ago
Highlights
Sparkling clean
Delicious breakfast
Ideal location
Excellent service
Free parkingShow more
Amenities
Outdoor swimming poolFree
GymFree
Private parkingFree
Priority airport pick-up
24-hour front desk
Luggage storageFree
Bar
Restaurant
All amenities
Property Description
Oasis of Comfort in Batam with its prime location in the most happening shopping centre of Batam
Oakwood Hotel and Apartments Grand Batam is introducing the Oakwood brand to Batam
Connecting directly with the shopping centre guests can enjoy one-stop living comfort without stepping out of the area
Guests can also reach more destinations as it is located in the middle of Batam Island surrounded by culinary delights and tourist spots and is conveniently accessible from the airports and ferry terminal
This residence or hotel has implemented the Ascott Cares 7 commitments to wellness and cleanliness and sustainability.
Visit www.discoverasr.com to find out more.
Ascott Cares is our commitment to wellness and cleanliness and sustainability.
This is validated by Bureau Veritas to ensure that the necessary health and safety and hygiene protocols are in place.
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9.4/10
A strategic hotel. Very convinient to go to other parts of batam. Located beside mall.
All 253 reviews
Surroundings
Airport: Hang Nadim International Airport
(19.0 km)
Landmarks: REBORN GRAND BATAM mall
(<100m)
Landmarks: KidZilla
(<100m)
Landmarks: Gereja Methodist Indonesia Jemaat Anugerah Batam
(120m)
Landmarks: Masjid Ar Rahman - Baloi Kusuma
(320m)
Landmarks: Masjid AL ANSHOR Happy Garden
(330m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Executive Room
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Daily housekeeping
Check Availability
4
Studio Premier
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Daily housekeeping
Check Availability
4
Studio Executive
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Daily housekeeping
Check Availability
7
One Bedroom Premier
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Daily housekeeping
Check Availability
8
Two Bedroom Premier Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
TV
Check Availability
5
One Bedroom Deluxe
1 King bed
44m² | Floor: 6-8
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Daily housekeeping
Cleaning tools
Check Availability
5
Executive Twin
2 Single bed
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Daily housekeeping
Check Availability
6
Two-Bedroom Executive Room
1 King bed and 2 Single bed
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Daily housekeeping
Check Availability
6
One Bedroom Executive
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Amazing
253 reviews
This property hasn't received any negative reviews.
- Cleanliness9.4
- Amenities9.0
- Location9.8
- Service9.3
Average for similar properties in Nagoya
Review summary
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Cleanliness: Guests frequently praised the hotel's cleanliness, noting that both the rooms and common areas were well-maintained. The hotel is described as new, which contributes to its fresh and tidy appearance, enhancing the overall comfort of the stay.(based on 111 reviews)
ilyy
November 18, 2025
Excellent location, can enter grand batam mall shor walk away from the side entrance, or sheltered from within the hotel carpark. (But there are stairs involved) Friendly and helpful staff. Nice breakfast area. Comfortable bed and cool bathroom (our rooms were also upgraded). Soaps are basic. Will return again.
Anonymous User
November 18, 2025
We had an amazing stay at Oakwood Hotel Batam. The service and hospitality were excellent, especially from Salsa, who went above and beyond to make our stay truly pleasant. Her warmth and professionalism made all the difference. Thank you, Salsa.
The hotel’s location is incredibly convenient as it is directly connected to Grand Batam Mall and surrounded by plenty of cafes and eateries. It is very easy to get around and enjoy the area.
Highly recommend this hotel. 100% recommended!
riseandshine
November 15, 2025
Located right beside the mall, hotel is also well furnished and clean! Loving the location and the morning breakfast spread. Its great!
Weyne
November 15, 2025
Great stay at Oakwood Batam! The rooms were clean, modern, and very comfortable, and the staff were friendly and helpful. The facilities especially the pool and gym were excellent. Plus, the location is super convenient, right opposite Grand Batam Mall. Highly recommend!
Guest User
November 10, 2025
This is our second stay at the hotel, and we chose the one-bedroom deluxe room this time. We were very pleased overall, though having a dustbin in the living room would make the stay even better.
Guest User
November 10, 2025
Had a great time in Oakwood, location is good. It’s clean and the team took our feedback seriously , breakfast selections for weekend can be better managed, I like the breakfast selection on weekday when it’s less crowded.
Hid Ramon
November 21, 2025
A strategic hotel. Very convinient to go to other parts of batam. Located beside mall.
Royston Kwek
October 17, 2025
Everything is almost good but was not told that there was on going renovations next door during 9am to 5pm daily until our arrival.
Our bedroom also can hear the morning prayers of the mosque at 4:45am in spite of us requesting repeatly for a quiet facing room weeks before arrival.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Free
Gym
Free
Private parking
Free
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Children's pool
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Restaurant
Conference room
Multi-function room
Restaurant
Oakbar
Style: A la carte, Buffet
Dining options: Reservations available
Business hours: [Mon - Sun] 06:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Towels
Pool lounge
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available Off-site parking. Reservation needed.
Private parking
Free
Transportation
Station drop-off service
Additional charge
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Conference room
Fax/copying service
Additional charge
Multi-function room
Multimedia display system
Front desk services
24-hour front desk
Concierge service
Luggage storage
Free
Wake-up call
Languages spoken
English
Chinese (Mandarin)
Malay
Indonesian
Food & drink
Bar
Halal meals provided
Room service
Public areas
Shopping mall
Elevator
Ventilation system
No smoking in public areas
PA and sound system
Non-smoking floor
Health & wellness
Gym
Free
Cleaning services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (off-site)
Facilities for children
Children's pool
Accessibility
Pool ramp available
Visual alarm devices in hallways
Wheelchairs available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 06:00–12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
CuisineWestern
StyleSet menu
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | IDR 125,000 (approx. DKK 48.5) per person |
Children 13–17 years old | IDR 250,000 (approx. DKK 97) per person |
Adult | Set menu:IDR 250,000 (approx. DKK 97) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is IDR 1,000,000 (approx. DKK 388.48) per room.
Deposit Payment MethodsThis property accepts credit cards and cash
Deposit RefundOn the day of check-out
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 217
Phone:+62-778-5518889
Email:reservation.ohagb@the-ascott.com
Oasis of Comfort in Batam with its prime location in the most happening shopping centre of Batam
Oakwood Hotel and Apartments Grand Batam is introducing the Oakwood brand to Batam
Connecting directly with the shopping centre guests can enjoy one-stop living comfort without stepping out of the area
Guests can also reach more destinations as it is located in the middle of Batam Island surrounded by culinary delights and tourist spots and is conveniently accessible from the airports and ferry terminal
This residence or hotel has implemented the Ascott Cares 7 commitments to wellness and cleanliness and sustainability.
Visit www.discoverasr.com to find out more.
Ascott Cares is our commitment to wellness and cleanliness and sustainability.
This is validated by Bureau Veritas to ensure that the necessary health and safety and hygiene protocols are in place.
Frequently Asked Questions
What’s the cancellation policy at Oakwood Hotel & Apartments Grand Batam?
The cancellation policy at Oakwood Hotel & Apartments Grand Batam depends on your room type and booking terms.What’s the cancellation policy at Oakwood Hotel & Apartments Grand Batam?
What are the check-in and check-out times at Oakwood Hotel & Apartments Grand Batam?
Check-in at Oakwood Hotel & Apartments Grand Batam starts from 15:00-23:30, and the standard check-out time is by 12:00.What are the check-in and check-out times at Oakwood Hotel & Apartments Grand Batam?
Is breakfast available at Oakwood Hotel & Apartments Grand Batam?
Yes, Oakwood Hotel & Apartments Grand Batam provides breakfast. Options include Western. Is breakfast available at Oakwood Hotel & Apartments Grand Batam?
Are pets allowed at Oakwood Hotel & Apartments Grand Batam?
No, pets are not allowed at Oakwood Hotel & Apartments Grand Batam.Are pets allowed at Oakwood Hotel & Apartments Grand Batam?
How do I get to Oakwood Hotel & Apartments Grand Batam from the nearest airport?
The nearest airport is Hang Nadim International Airport, located about about 28 mins from hotel by car (19.0 km) away.How do I get to Oakwood Hotel & Apartments Grand Batam from the nearest airport?
Does Oakwood Hotel & Apartments Grand Batam offer airport transfer services?
Yes, Oakwood Hotel & Apartments Grand Batam offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Oakwood Hotel & Apartments Grand Batam offer airport transfer services?
About This Property
| Nearest Airport | Hang Nadim International Airport |
|---|---|
| Distance to Airport | 18.95KM |
| Average Price From | DKK1158 |
| Hotel Star Rating | 4 |