Island Hotel

Island Hotel Reviews

Island Hotel

2 Chome-15-8, Nagano City, Nagano Prefecture, 380-0823, JapanSee Hotel Details
Island Hotel
Island HotelIsland HotelIsland Hotel
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1 night

Guest Reviews

7.8/10
Good
48 review
Verified reviews
Location8.0
Amenities7.7
Service7.7
Cleanliness7.9
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All reviews(48)
Positive reviews(17)
Reviews with photos/video(6)
Awesome stay(8)
Convenient location(5)
Negative reviews(2)
Anonymous User
Non Smoking Twin-bed Room B
Stayed in Jan 2025
Couple
1 review
9.5/10
Amazing
Posted on Mar 12, 2025
Pleasant stay at this hotel
Response from Property: Thank you very much for staying with us. We are very happy that you were satisfied with your stay. We will continue to strive to satisfy even more guests. We look forward to welcoming you back again.
Phuri
Non Smoking Twin-bed Room B
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 22, 2025
The room was clean and spacious. Although the furniture felt a bit old-fashioned, it was still very comfortable and had everything I needed for a pleasant stay. The hotel is conveniently located near Nagano Station, which made getting around very easy. If I visit Nagano again, I’d definitely stay here.
Response from Property: Thank you very much for staying with us. We are very pleased that you were satisfied with your stay. We plan to make small improvements to the in-room furniture. We will continue to make further efforts to satisfy as many guests as possible. We look forward to seeing you again. Thank you for your valuable feedback.
astro.sergiu
Non Smoking Single RoomB
Stayed in Nov 2024
Solo traveler
22 review
10/10
Outstanding
Posted on Jan 17, 2025
Modern and well located, just a short walk from the JR Train Station. I had a great view of the intersection below and the mountains far away. Plus, the onsen was absolutely lovely and relaxing to enjoy after a long journey.
Response from Property: Thank you very much for staying with us. We will continue to strive to satisfy as many guests as possible.
LauChris
Non Smoking Single RoomB
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 18, 2025
Good and pleasant experience. Thank you.
Response from Property: Thank you very much for staying with us. We are very happy that you were satisfied with your stay. We will continue to strive to satisfy even more guests. We look forward to welcoming you back again.
Guest User
Standard Twin Room
Stayed in Apr 2023
Family
2 review
9.0/10
Great
Posted on Jun 2, 2023
Hotel is about a 5-10 min walk from Nagano Station. Very convenient. Check in was through a machine with help from the friendly staff. Check out was really quick. The rooms are bigger than we expected and everything we need was there. Bed was comfortable and we slept through well. Plus plus. Overall, it was a good value, good location and comfortable stay for us. Will not hesitate to return.
헤이모두들안녕
Non Smoking Single RoomB
Stayed in Jan 2025
Solo traveler
19 review
9.5/10
Amazing
Posted on Feb 6, 2025
The hotel location and room cleanliness were the best There was an ice machine, washing machine, dryer, microwave on each floor, etc. Various amenities were well-equipped, and the small bathhouse on the second floor was the best for relieving travel fatigue It was nice that there were restaurants and convenience stores nearby The staff spoke English, so it was very comfortable and they were kind The room was quite spacious for a Japanese hotel. The bathroom was also a bit wider and more comfortable It was nice that they gave me a quiet room as I requested, but on the last day, the fourth day I had a hard time falling asleep because the next room and the room above were full and there was a lot of thumping all night I don't think the soundproofing was good Except for the noise on the last day, it was the best hotel to stay in It was the best with the view of the snowy landscape of Nagano
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Response from Property: Thank you very much for your stay. Thank you for your kind words. We will continue to strive to satisfy as many guests as possible. We look forward to seeing you again.
Sh..__..un
Non Smoking Single RoomB
Stayed in Nov 2024
Solo traveler
1 review
9.0/10
Great
Posted on Dec 11, 2024
Although it is a little old, it seems to be very clean. The location is also quite good, about a 3-minute walk from the Zenkoji Exit. It is close to the downtown area, but far enough away that noise is not an issue, so the location is very good. The air conditioning is not just an on/off option, but can be adjusted to the desired temperature, so it was very comfortable. This is an inn with excellent cost performance.
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Response from Property: Thank you very much for staying with us. We apologize for the inconvenience caused by the old building, but we appreciate your kind words. We will continue to work hard to satisfy as many guests as possible.
Guest User
Non Smoking Single RoomB
Stayed in Jun 2025
Solo traveler
1 review
7.0/10
Posted on Jul 14, 2025
It was nice that there were several types of shampoo and conditioner in the bathroom.
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Response from Property: Thank you very much for staying with us this time. We are very happy that you were satisfied. We will continue to strive to satisfy as many guests as possible. We look forward to seeing you again.
Matouch.77
Non Smoking Single RoomB
Stayed in Mar 2025
Solo traveler
5 review
9.5/10
Amazing
Posted on Apr 3, 2025
Very close to Nagano Station and with easy access to all parts of Nagano. Access to the onsen, which stays open late into the night, is a plus after a busy day.
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Response from Property: この度はご宿泊いただきまして誠にありがとうございました。ご満足いただけたようで大変嬉しく存じます。当ホテルの白馬温泉使用の大浴場は、16時30分~26時、朝は5時~9時30分まで営業しており、滞在中のお客様に長い間楽しんでいただいております。また長野にいらした際はぜひご利用くださいませ。これからもより多くのみなさまにご満足いただけますようさらに努めてまいります。またのご来館を心よりお待ちいたしております。
Guest User
Non Smoking Single RoomB
Stayed in Aug 2024
Solo traveler
9 review
8.0/10
Very Good
Posted on Oct 5, 2024
The location is convenient, only 5 minutes away from Nagano Station. There are many izakayas nearby, so it’s not difficult to find a restaurant at night. However, it’s not easy to have breakfast in broad daylight. On the way to Daizenji Temple, I only saw Mos Burger that opened earlier, and everything else cost 10 The door will open after 1pm. In addition, the bathroom in the room always makes a 𠾐𠾐 sound, so people who have difficulty falling asleep may not consider staying here. Hygiene is acceptable, but the countertop and air conditioner are relatively old.
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Response from Property: Thank you so much for being with us this time. We sincerely apologize for the inconvenience caused to you due to the aging equipment. We will try our best to improve and provide better services.
Guest User
Non Smoking Double Room
Stayed in Feb 2025
Solo traveler
9 review
6.0/10
Posted on Apr 19, 2025
This is my second visit to Nagano, but I am still confused about the accommodation in Nagano City. I came here for the so-called Hakuba Onsen, but to be honest, it feels very ordinary (no prejudice, as someone who dominates 47 prefectures, I don’t know how many famous and unknown hot springs I have visited). Relatively speaking, the premium is high.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us this time. We appreciate your valuable feedback. We will continue to strive to satisfy as many guests as possible. We look forward to seeing you again.
Guest User
Non Smoking Single RoomB
Stayed in Feb 2025
Business traveler
12 review
7.0/10
Posted on Jun 10, 2025
I thought it would be nice if there was a breakfast venue inside the hotel. It was close to the station and easy to access.
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Response from Property: Thank you very much for staying with us this time. We are very happy that you were satisfied. We are currently considering offering breakfast. We will continue to strive to satisfy as many guests as possible. We look forward to seeing you again.
Guest User
Non Smoking Single RoomB
Stayed in Feb 2025
Solo traveler
1 review
3.0/10
Posted on Mar 20, 2025
The location of the hotel is difficult to find and difficult to get in by car. I thought parking was free but they charged me 1,000 yen!
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Response from Property: Thank you very much for staying with us. We apologize for any inconvenience caused regarding the parking lot. Due to the location, it can be difficult to find, so we have taken measures to address this issue by installing sign lights at the entrance to the parking lot and installing parking lot guide signs. We will continue to make efforts to ensure the satisfaction of as many guests as possible. Thank you for your valuable feedback.
SO
Non Smoking Single RoomB
Stayed in Apr 2025
Business traveler
7 review
7.0/10
Posted on May 17, 2025
It's close to the station and very convenient for business.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us this time. We are very happy that you were satisfied. We will continue to strive to satisfy as many guests as possible. We look forward to seeing you again.
Guest User
Non Smoking Double Room
Stayed in Jul 2024
Couple
2 review
2.5/10
Posted on Aug 5, 2024
The bathroom drain in the large communal bath was clogged and hair and trash were floating in the air. The towels in the changing room were soaked and disgusting and unsanitary. There was only one laundry machine and there were several people using it so the wait was long.
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