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Stayed for 1 night in early May 2019. Overall just an Ok hotel but you are getting what you paid for. Unfortunately during my stay the hotel's wifi wasn't working and it made it a horrible experience as I was on a business trip. Imagine being on a business trip overseas with no interest. Subsequently I had to use my phones 4G that costed me so much that I could have stayed in a better hotel for that money. Cleanliness is ok but since the building is too old so you that ”moldy smell”. They extended my checknout time till 4 as I had a late evening flight and it was the biggest plus with the hotel. I .right stay again until I find another hotel with similar rates and better services

The facilities are old, but overall clean. It faces the street, the glass is colorful, and it looks very old. The corridors inside the hotel are not soundproof, but the price/performance ratio is good. Next to the hotel is Wu Zun's roti culture

Good location with the biggest mall connected. Room is big with Brunei traditional style decor. The only thing I would complain is the network is not fast enough that I had to buy some mobile date to be able to work online.

First in mind: room air temperature was too chill, freezing, despite the fan is off, and temp control set to highest (30°C). I am working in computer industry, and 16°C is the ideal temperature for computer room, but not for human. During the stay, never warmer than 15°C. If I didnt heat fill bath tub with hot water, room temp would stay at around 11-13°C Good things: - location near the Mall, many resto around - spacious room Immediate improvement needed: - aircon temperature should be adjustable, able until 25°C. - toilet amenities: cotton buds Further improvement needed - toilet amenities, shaving kit, comb, higher quality of tooth brush - additional door lock of chain type - additional electric socket outlet near bed, of the international type - key-secured access lift - removal of big TV cabinet - list of hotel properties in room - bigger swimming pool

The hotel is clean and hygienic, with complete and convenient facilities. The rooftop swimming pool has a view of the Blue Mosque. You can walk to the night market to eat durian. The largest shopping mall and Wu Zun Bakery are both within ten minutes.

we checked in during mid of Feb-21. it seems nice hotel to stay when we look through the website. we've never got a chance to stay here since it's always fully booked. luckily, we managed to get an apartment and a family suite for our stay. it was our first time to stay there, we were surprised that the hotel services were not up to standard. such a disappointment when you see there is no proper service provided by the front desk and the concierge was not very helpful. the front desk didn't finish her checked in process with guests infront of her and she kept asking if her colleague can manage the other check-ins. ??? not to mention that they have no proper guidance to our stay. to cut short, when we checked-in to the apartment, it was a bit smelly. there are no kitchen utensils for cooking, there is no bath robe, no bath tub as mentioned in the website. moreover, the door toilet in the main room couldn't be close properly. it was stuck! not to mention, the wifi was very poor and we can't even use the ”wireless cord telephone motorolla” that was provided in the room. we have to call the front-desk using our own phone and dialed the hotel number. what's the use of the phone if they can't be use, right?? we requested to move to another room, but they said it was fully booked. what surprised me, the room next door is available. we did not have a choice but to stay. luckily when we visited the other room, it has such a nice view facing the roundabout. but again, what disappoints us was that there is no wifi in that room. i would suggest for the hotel management to improve on certain areas in this hotel. please look through this.

Very small room but comes with an attached bathroom which is the same size as an airplane bathroom :p No hot water until we asked for it and then they came to fix it.. But location is really good.. make sure to visit the gadong night market!

THE HOTEL DESCRIPTIONS; Hotel name : GinaSuite Kompleks27. Date check in : March 10, 2019 (Sunday) Date check out : March 11, 2019 (Monday) Duration stay : 02 Days & 01 Night. Room number : 304. Room rate : MYR130.56 (excluded breakfast) + (No deposit required). Payment method : Online Payment (VISA). Booking by : Trivago > Agoda Application. Remarks : 1st stay experience in this property. .................................. NEAR THE HOTELS. * 0.50 KM - KFC Restaurant. * 0.50 KM - Souvenir Shop. * 0.50 KM - Chop Jing Chiew Restaurant. * 0.90 KM - Gadong Market. * 1.20 KM - Jame Asr Hasanil Bolkiah Mosque * 1.50 KM - The Cineplex Mall * 1.90 KM - Supa Save Shopping Mall * 3.30 KM - Brunei International Airport. Popular landmarks * 1.51 KM - Jame' Asr Hassanil Bolkiah Mosque * 3.38 KM - Tasek Lama Recreational Park. * 3.49 KM - Royal Regalia Museum * 3.51 KM - Sultan Omar Ali Saifudden Mosque * 3.95 KM - Teng Yun Temple * 3.96 KM - Mercu Dirgahayu 60. * 4.03 KM - Kg Kianggeh Open Air Market. * 4.28 KM - Istana Nurul Iman. * 6.76 KM - Malay technology Museum * 9.17 KM - Jerudong Park Nearby landmarks * 0.40 KM - The Mall Cineplex. * 0.46 KM - Universiti Sultan Sharif Ali * 0.79 KM - Duli Pengiran Muda Al-Muhtadee Billah College. * 1.42 KM - Child Development Centre. * 1.51 KM - Jame' Asr Hassanil Bolkiah Mosque. * 1.63 KM - The Mall. * 1.65 KM - Supa Save Supermarket. - * 1.86 KM - Yayasan Sultan Haji Hassanal Bolkiah School. * 2.34 KM - Masjid Kg Mata Mata. * 2.38 KM - Our Lady of the Assumption Church. .................................... THE BEST THINGS ABOUT THE HOTEL. * Great location. * A lot halal food around. * A lot parking space and free. * The lobby have good smell. * Have the elevator go to upper floor. * Charming and friendly staff. * The receptionist can give me the key at 13:00 hours even the check in time is 14:00 hours. * The payment has been settle by online. However the hotel not collect the cash deposit. * The lift no need to use the access card. * The lift is so clean, good smell and no scratch. * The guest floor have clear direction. * Have door bell. * Have door latch and double lock. * The entrance door use the touch key card. * Have peephole. * Have evacuation plan at behinde the entrance door. * The main switch just beside the entrance bathroom door. * Have closet at the entrance pathway. * Large vanity mirror at the bathroom. * 1 bath mat provided. * 2 bath towels provided. * The dipper at wash basin desk. * Have dusbin under the writing desk. * All lighting at bathroom is functioning. * Have exhausted fan. * Have hot water supply at the hand basin and shower. * Have mini bar desk. * Steal steam kettle is provided. * 2 coffee mugs is provided. * 2 tea spoon provided. * Have mini fridge. * Have lot of choice the TV channel. * The TV channel is clear and HD. * Have wooden writing desk and chair. * Have socket at the writing desk. * Have fa

The location is very good in the city center, it is very convenient to nearby attractions, the environment is OK, there are office and charging places in the public area, air conditioning, and the price is relatively cheap.