Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The resort offers shuttle amenities to assist you in discovering your desired offerings in Cat Ba Island. When arriving by car, you'll be grateful for the on-site complimentary parking at resort. The resort offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by resort. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the resort come fitted with air conditioning for a more pleasant stay. At Flamingo Resort Cat Ba, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water, instant coffee and instant tea is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Flamingo Resort Cat Ba as breakfast is made available for you on the premises. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available. Upon arrival, make sure to explore karaoke rooms, bar and nightclub to experience enjoyable evening entertainment within the premises. Throughout the day, engage in the entertaining activities available at Flamingo Resort Cat Ba. Make sure to discover the readily available beach at resort.Unwind and conclude each day delightfully by stopping by massage, steam room, spa and sauna, ensuring a soothing experience.Unwind by the pool at resort and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.
"The room was amazing, the views from the balcony on 14th floor just stunning. There's a kitchen in the room, only for display as you will get fined for using even the microwave 😂 We had to ask for clean towels and water one day, because it had been forgotten when the room was made up. The hotel is HUGE so getting to and from the pool or open restaurant is a big trip, there's no way the kids could go anywhere on their own in this massive complex. The kids club is just a room, no club as such. The games in the kids club room are incredibly expensive so we didn't use at all.
The view from the third building restaurant is amazing if you get there early enough to get a window seat. The breakfast buffet is ok. When it gets busy though, the food keeps running out. There was one! Coffee pot for probably 400 people so you have to run back and forth across this massive restaurant to check if it's been refilled. We had buffet lunch once, which was very poor. For 1.7M VND you don't even get water to drink but have to buy separately and there are not many options for kids to eat. Again, the food ran out so you had to walk up and down several times to check if it's been replaced and dodge the crowds on the way. Not a very nice experience.
The hotel cannot help with bookings or suggestions for excursions unless you book their tours, which are wildly overpriced and few to choose from.
Hotel pools were amazing for our kids!
The stay was nice overall but we wouldn't go back to this hotel."