Aqi Skanes Resort

Cleanliness: Rooms, pools, and common areas were consistently described as spotless, with daily cleaning and fresh towels.

I would never return here. When we arrived our rooms were not ready. They then got our rooms ready and one of the rooms had a broken door which they came out and fixed 3 times until we didn’t bother asking anymore and left it broke. The window was also broken in our other room. We asked for rooms close together but got two different floors. The pillows are lumpy and awful. I did ask the tui rep to get replacements after reception kept saying come back later but the replacements were just as bad. Rooms very dated but cleaned well. If you would like a sun lounger make sure you are up at about 6am before the pool man starts as he will reserve the beds for the people paying him by putting towels on when he arrives. He then puts beds away so he has some saved for people paying him. He moved our beds whilst we was in the pool to put someone paying him where they wanted to go which obviously caused an argument between us and them. The lifeguards and animation team had to get involved to move the guy with the new beds somewhere else. The pool man denied putting the beds there but the lifeguard knew he was lying as the people on the next bed had watched him do it and the people he did the beds for also told them he had done it. Other people said they have had the same problems with the pool man especially people using the hotels towels as he will just take them off and give your bed to someone else. The food is decent but then gets very repetitive after a few nights. Breakfast is awful unless you like donuts and pastries. Nothing decent cooked and if you want an egg or omelette be prepared to queue for 20 minutes. Same at dinner, 20 minute queues for anything on a cooking station. Pool bar is also a 15 minute queue for a drink as only ever one person serving occasionally 2 before one goes to collect glasses. Ice cream only available at certain times and never at dinner even though there is the empty containers for ice cream in the restaurant. Only good thing here is the water slides, though they do need a bit of tlc, very rusty, rickety steps up to them.

Arrived on the 14th at 2am… check in was quick and were asked if we want the trolley boy but we were tired and wanted to go to the room and have a brew. Upon entering, there was no water or kettle. The beds were filthy with sand or grit on them. There was food on the floor, the bathroom smelt of urine and everywhere was thick with dust. Went to reception and told them but being the time they probably couldn’t be bothered and sent us on our way with a bottle of water. We slept In the clothes we travelled in due to how filthy and greasy everything was. The next morning, we headed down to breakfast hoping that it was just a dream… There were no subbeds available. Sun bed wars is absolutely horrendous here so have to join the 7am rush to the beds. After spending the day at the beach, we headed back to the room, a kettle appeared and the room was no longer dusty, grimy and food swept up. We also thought the beds were changed but the same sheets were used all week. There was a rip in the sheet from day 1 so we had the same sheets on for 7 days. General thoughts about the room. Air con not the best. Just about cools the room. Have to collect your own water all the time. No mini bar in the room Cups for the room never changed appears to be sprayed with some cleaning spray which is not only gross but a danger if you drink from it with the chemicals in it. Glass cups never once changed. Wardrobe smells of urine. No milk provided, however can get it from reception. Food; Breakfast lack of fruit choices if you love melons then your fine. Fruit juices were just squash and often tasted watered down. Only decent thing about breakfast was the donuts Hotel is full of tennis players, at lunchtime it stank of sweat puts you off eating. Lunch: some choice, not amazing. Served Luke warm water and coke just what you want when it’s 37 degrees outside. Dinner: absolute sh*t show half the time, they are run ragged and often spoke loudly at by managers. 2 waiters were very helpful at the backend of the restaurant the others did not want to know. Food was varied, same stuff each day some form of meat, pasta, pizza, picky bits. Noticed themed dinners but the theme didn’t really match up to the food. Deserts were mostly the same. Staff: Entertainment team are very energetic, possibly the only reason the hotel is still alive. One of them though likes to mutter Arabic at you in an insulting manner. Expected in the Middle East. Bar staff: one guy in the auditorium walks around collecting glasses and ignores you all the time. How does one expect to be tipped if you ignore or just have a general look of disgust. Odd character. Pool bar: again, long queues to the bar. Plastic cups often cracked so your drink ends up everywhere. Cups seemed to be rinsed out quickly in the sink and given to holiday makers. Not only disgusting but dangerous. You could tell since the cups were always sticky and when they ran out of cups they’d pick two up and you can hea