Aqi Skanes Resort

We booked this AI holiday with TUI for 7 nights. Unfortunately the transfer from the airport took over 2 hours (with no toilet or water so be prepared if TUI and coach transfer booked). Check in at the hotel consists of one member of the family completing a document with family information and passport details etc. We arrived about 1.30pm so our room was not ready. Given bands and asked to have lunch and report back at 3pm. We went back at 2.30pm but still not ready. Grabbed swimming stuff out of suitcases and went to the pool. Husband went back at 3pm and still not ready due to people in our room checking out late (not our fault). I don't think we got our room until about 4pm. Room was a 2-bedroom family room. Lots of space and wardrobes. Yes, def in need of upgrade but no real complaints. We enjoyed the big "quiet" pool. Always got a lounger before 08:30am (start of July) then had breakfast. Our room was cleaned on a daily basis. The Tunisians speak a dialect of French/Spanish/Italian (or so our TUI 1/2 day trip to El Jem told us. They read and write in Arabic but don't speak it. Main hotel Restaurant: The queue for omelette/egg station some times took about 30-minutes so not ideal. Lots and lots of pastries and cereals. At lunch and dinner we always went into the left seating area once you come into the restaurant and Maher saw to us (apart from his day off). We tipped him every evening and he couldn't do more of us. A table was always ready and drinks were always brought to the table. Be careful of tiles on the floor as lots are broken. Lunch and evening meal repetitive like all AI resorts. AC in restaurant works too. The snack bar beside large pool was good if you wanted food brought to you. The staff are always very busy so it's a bit slower. All food items were freshly made and hot! No AC though. Down at the beach (under this restaurant) there is a beach bar and a sandwich bar which was also fab (and for taking away on day returning home). Husband and eldest son went on the jet ski and they enjoyed it. Husband and youngest son went snorkelling one day but they both got stung by invisible jelly fish so be careful. I believe lifeguards have something to help with this. The beach is nice and white sand and a warm breeze. The pool bar at the main quiet pool was fab and the staff there were amazing. Big shout out to Mohamed and Malek :-) There is not a large selection of drinks but the hotel mojitos were good if they had mint. I believe the lager was good. I enjoyed the rose wine at lunch and dinner. We didn't take part in any of the daytime activities as all around at the main pool but I saw the animation team worked hard and others seemed to enjoy it. My husband would have like to have played water polo or similar in the big pool as a better area for it. I didn't particularly enjoy the evening entertainments and I am too old for the mini disco 😜 When this was on we normally played cards or pool at the reception bar. We paid for late ch

This hotel was absolutely amazing the animation team were the best out of all the places we have been. They were all in with everything , the kids club, activities round the pool , the night time entertainment is fab, again the animation play a massive part they get you up dancing etc. They also arranged foam parties one on the beach and one in the pool a few days later. It was amazing they got everyone involved including the children, my 7year old niece absolutely loved it. They couldn't do enough for you was sad to leave. The hotel do everything to keep you happy and the food was lovely. 10/10 I can't remember all there names but Chris and Sam are two I can remember you realising guys. See you al again.

This was our first family holiday and we really enjoyed it we have a 1 year old and a 2 year old, the selection of food was great there was something for all of us we didn't have an issue the animation team were great very active and friendly bunch all of them. The cleaners were so friendly and generally we didn't have an issue. I loved the doughnuts it was always made fresh everyday during breakfast and snack. The beach was in the door step or the hotel never so busy but activities to do and affordable. The staff there aren't pushy for you to purchase either very accommodating.

I would never return here. When we arrived our rooms were not ready. They then got our rooms ready and one of the rooms had a broken door which they came out and fixed 3 times until we didn’t bother asking anymore and left it broke. The window was also broken in our other room. We asked for rooms close together but got two different floors. The pillows are lumpy and awful. I did ask the tui rep to get replacements after reception kept saying come back later but the replacements were just as bad. Rooms very dated but cleaned well. If you would like a sun lounger make sure you are up at about 6am before the pool man starts as he will reserve the beds for the people paying him by putting towels on when he arrives. He then puts beds away so he has some saved for people paying him. He moved our beds whilst we was in the pool to put someone paying him where they wanted to go which obviously caused an argument between us and them. The lifeguards and animation team had to get involved to move the guy with the new beds somewhere else. The pool man denied putting the beds there but the lifeguard knew he was lying as the people on the next bed had watched him do it and the people he did the beds for also told them he had done it. Other people said they have had the same problems with the pool man especially people using the hotels towels as he will just take them off and give your bed to someone else. The food is decent but then gets very repetitive after a few nights. Breakfast is awful unless you like donuts and pastries. Nothing decent cooked and if you want an egg or omelette be prepared to queue for 20 minutes. Same at dinner, 20 minute queues for anything on a cooking station. Pool bar is also a 15 minute queue for a drink as only ever one person serving occasionally 2 before one goes to collect glasses. Ice cream only available at certain times and never at dinner even though there is the empty containers for ice cream in the restaurant. Only good thing here is the water slides, though they do need a bit of tlc, very rusty, rickety steps up to them.

Beautiful hotel with beautiful staff working and an amazing beach highly recommend anyone visiting Tunisia to come to this hotel, I would come back again for sure . 2 weeks of bliss and knowing your well looked after if need anything. Kids really enjoyed it here, foods been incredible, lots of choice. Ice creams really good quality . Food is plentiful and chefs are so great fully interact with you and really great fun. Tunisian people are one of the nicest people I’ve had the pleasure of knowing and I’d love to come back to this beautiful country

Arrived on the 14th at 2am… check in was quick and were asked if we want the trolley boy but we were tired and wanted to go to the room and have a brew. Upon entering, there was no water or kettle. The beds were filthy with sand or grit on them. There was food on the floor, the bathroom smelt of urine and everywhere was thick with dust. Went to reception and told them but being the time they probably couldn’t be bothered and sent us on our way with a bottle of water. We slept In the clothes we travelled in due to how filthy and greasy everything was. The next morning, we headed down to breakfast hoping that it was just a dream… There were no subbeds available. Sun bed wars is absolutely horrendous here so have to join the 7am rush to the beds. After spending the day at the beach, we headed back to the room, a kettle appeared and the room was no longer dusty, grimy and food swept up. We also thought the beds were changed but the same sheets were used all week. There was a rip in the sheet from day 1 so we had the same sheets on for 7 days. General thoughts about the room. Air con not the best. Just about cools the room. Have to collect your own water all the time. No mini bar in the room Cups for the room never changed appears to be sprayed with some cleaning spray which is not only gross but a danger if you drink from it with the chemicals in it. Glass cups never once changed. Wardrobe smells of urine. No milk provided, however can get it from reception. Food; Breakfast lack of fruit choices if you love melons then your fine. Fruit juices were just squash and often tasted watered down. Only decent thing about breakfast was the donuts Hotel is full of tennis players, at lunchtime it stank of sweat puts you off eating. Lunch: some choice, not amazing. Served Luke warm water and coke just what you want when it’s 37 degrees outside. Dinner: absolute sh*t show half the time, they are run ragged and often spoke loudly at by managers. 2 waiters were very helpful at the backend of the restaurant the others did not want to know. Food was varied, same stuff each day some form of meat, pasta, pizza, picky bits. Noticed themed dinners but the theme didn’t really match up to the food. Deserts were mostly the same. Staff: Entertainment team are very energetic, possibly the only reason the hotel is still alive. One of them though likes to mutter Arabic at you in an insulting manner. Expected in the Middle East. Bar staff: one guy in the auditorium walks around collecting glasses and ignores you all the time. How does one expect to be tipped if you ignore or just have a general look of disgust. Odd character. Pool bar: again, long queues to the bar. Plastic cups often cracked so your drink ends up everywhere. Cups seemed to be rinsed out quickly in the sink and given to holiday makers. Not only disgusting but dangerous. You could tell since the cups were always sticky and when they ran out of cups they’d pick two up and you can hea