Red Roof Inn & Suites Newport -Middletown, RI

No frills hotel, but it was clean, central location and friendly staff, just what I needed.

It was awesome

I checked into the Red Roof Inn in Middletown around 10:30 PM and left just a few hours later after finding cockroaches crawling in my room. At about 1:00 AM, before even going to sleep, I got up to use the bathroom and watched roaches come out. Absolutely disgusting. I went straight to the front desk, handed over my key, and was told I’d receive a full refund when the manager came in the next morning. That refund never happened. I called repeatedly—every time I was fed a new excuse. First the manager “wasn’t in,” then he was “on leave,” then finally a woman claiming to be the manager got rude and defensive, insisting there was “nothing wrong” with her hotel and that it had been “inspected.” Complete nonsense. I sent them photos of a roach crawling on their desk, and they still denied everything. This place is dirty, dishonest, and run by people who clearly have no concern for guests or the truth. Do yourself a favor and stay anywhere else.

Be careful if you stay here. Our stay resulted in a bogus claim that we damaged towels and sheets and were charged $50 dollars. It’s an easy scam they pulled on us with no way to refute their claim.

Nice facility, questionable breakfast items The hotel was easy to find and was in a convenient location. The room was nice and the beds comfortable. The only negative was the breakfast. Options were very limited and the scrambled eggs were very cold.