Hilton Bentley Miami/South Beach Reviews

Very good hotel

Yesterday, the hotel facilities were quite old, probably because it had been open for a long time. There was also a musty smell in the room, probably because it was close to the beach. However, the environment was still good, the balcony was also very large, and it was a short walk to the white sand beach. The service was average because I didn't know if it was because the front desk was understaffed or something, but I always felt like there was no one at the front desk.

I have stayed in many brand hotels, but I was not disappointed by this one. The service was not there! The facilities were just a fake Hilton! I booked a room with breakfast, but it was not there. I showed the order to the front desk, and they gave me some fruits and pancakes. They also asked me to pay an additional 30 US dollars. They said it was beyond the standard! Also, when I checked in, they said there was a problem with the system and there was no room card. I can't describe how I spent 4000 RMB to stay in such a Hilton for one night. If you are a Chinese, I sincerely tell you that you can avoid the pit. I have stayed in so many hotels so far, and this is the first time I have reviewed it!