Name: Hotel Araiza Mexicali
Address: Blvd. Benito Juárez 2220, Jardines del Valle, Mexicali, Baja California, 21270, Mexico, Blvd. Benito Juárez 2220, Jardines del Valle, Overseas, Mexico
Rating: 4.2

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All reviews

Positive reviews

Reviews with photos/video

The hotel is in a good safe location the staff was good the hotel is clean it is an older looking hotel by the looks of the inside there are lots of families at the location and a nice pool . I would recommend bringing your own soap as there is extremely drying .

Nice and clean place. Breakfast and dinner excellent

Service is awesome all the employees are super friendly and helpful, all the store are near by and the hotel is clean comfortable and very welcoming 

Mexicali 早餐及住宿最好的酒店，強烈推薦

The best hotel for breakfast and accommodation in Mexicali, highly recommended

Airport pickup service

Restaurant

24-hour front desk

Luggage storage

Car rental

Swimming Pools

Wi-Fi

Breakfast

Non-smoking room

Family-friendly

All Languages

English

Chinese

All Room Types

Standard 2 Double Room Non smoking

Deluxe Room

Standard King Room Non smoking

King Suite

Executive king Room Non smoking

Executive Room

The worst hotel I’ve stayed at in a long long time. I stayed for two nights, the first night there was a security guard at 3 am on my floor corridor talking on his walkie talkie at FULL volume, for 40 minutes, which is 40 minutes too long. I called reception but their response was that they didn’t have any register of hotel personnel by the corridor at that time, AKA “you’re making this up”. After a while, I was finally able to fall asleep, only to be woken up again at 7 am due to cleaning personnel vacuuming the corridor. Let me say this again, 7 am, VACUUMING the corridor, oh you know, only the LOUDEST of cleaning procedures there can be. When I called reception, their response was that cleaning starts at 11 am, AKA “you’re making this up VOL. II”. And can I just add, this is on Christmas eve, a date when most hotels in Mexicali receive visitors, not an off season. How does this happen? Who allows for this to happen? One of the busiest seasons and it feels like Araiza’s guests are at the bottom of its priorities.  On the second night, the guests next door started blasting music, drinking and overall being as loud as one possibly can. I get it, its Christmas, but maybe stop when it’s 2 am you know? So, after a while, I called reception and asked for them to intervene. They said they would send someone to check on this but 20 minutes passed and no one did. I called again and they said it was only TV noise and there’s nothing prohibiting a guest of watching TV on their room. It was NOT TV noise, I recorded how loud it was, went to the reception and showed them. They had 2 security guards come up with me. The noise from these guests could be heard from the elevator. The security guards knocked on their door and asked them to keep it down and lower their music. This whole ordeal took around 30 minutes. Some time passed and then, again, they blasted music and started being impossibly loud. I had to call reception and ask for security guards for the third time. All the while, I felt as if I was inconveniencing hotel personnel with this, as if no one ever complains and this is just how things are until I showed up and started complaining.  Seriously, TERRIBLE service, absolute disappointment given that this is one of the top hotels in the area. I’m never putting a foot in here again, and you shouldn’t either.

Very covid aware, there were many cleaning and sanitizing protocols in place and implemented. Staff service was great from front desk to housekeeping to meals. Room was nice and clean. This was a business trip so didn't get to use many of the facilities but noticed that quite a few of the guests and their families were using them and having a great time. This was my first trip to Mexico ever and I felt quite welcomed and comfortable all week long!

Location is OK, there are many restaurants nearby. The hotel's breakfast variety is varied, delicious, and the service is warm and thoughtful. There is also a Japanese restaurant in the hotel, and there are quite a lot of people to eat.

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21.4km from General Rodolfo Sanchez Taboada International Airport

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Discover 108 Hotel Araiza Mexicali reviews, rated 4.2 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Araiza Mexicali Reviews: 108 Verified Reviews Latest 2024 | Trip.com

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