352 William St, Melbourne, Victoria, 3000, AustraliaSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
139 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.4
Service8.3
Cleanliness8.8
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All reviews(139)
Positive reviews(32)
Reviews with photos/video(15)
Awesome rooms(12)
Awesome stay(11)
Clean and tidy(8)
Convenient location(7)
Friendly host(4)
Near shopping area(3)
Negative reviews(7)
Ruby Ee
Superior City View Studio
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 21, 2025
The room was clean and nice, conveniently located near the tram and MRT station, with plenty of good Korean food nearby.
Carmen Mok
Standard Studio
Stayed in May 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Jul 12, 2025
I stayed at 3 hotels all near Flagstaff stations for this trip, just to try something new and compare. Excellent location and the Flagstaff garden is just around the corner. I stayed at the Avani Jazz for 3 nights. The selling point is 1. Impeccable kitchen area for those who cook! 2. Washing machine with Dryer & it worked! 3. There were 2 TVs but I can't imagine having people watching different channels under one room... The bed was too soft but so as the Pegasus and the Radisson hotel so I guess it's the standard?.. Staffs had excellent service, though no room service but it's fine. No view (office building). I would stay here again.
6/17
Guest User
Deluxe Studio
Stayed in Jun 2025
Family
11 review
9.0/10
Great
Posted on Jul 22, 2025
all good with sufficient supply of washing detergent, tea n coffee pods .
flagstaff garden is located in front of the hotel , nice view
The Travelling Teddies
Standard Studio
Stayed in Jun 2025
Family
26 review
8.5/10
Very Good
Posted on Jul 14, 2025
We had a pleasant stay at this cool hotel in South Yarra. It was clean with a great view. However the lifts could do with some improvement. You have to take 2 lifts to get to your floor and this morning the lifts didn't work properly so mummy had to walk outside to get to reception. Lovely place otherwise, great location and lots of character!
Guest User
Superior City View Studio
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on May 9, 2025
Great location with trains & trams.
Delicious breakfast
Helpful staff
Rooms were comfortable & clean.
Would recommend
RahulYadav
Standard Studio
Stayed in Dec 2024
Business traveler
4 review
10/10
Outstanding
Posted on Apr 4, 2025
Great location . It's near to tram station. If you like cooking then perfect place to cook own food and enjoy time in Melbourne
Guest User
Two Bedroom Suite
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 11, 2024
Great location in the CBD zone, and just opposite the flagstaff gardens
Price is very reasonable for the location and size of the apartment.
Hotel staff very accommodating.
Only disappointing thing is the breakfast should have more varieties, but it is sufficient.
6/15
Gray Fu
Executive Studio
Stayed in Jun 2025
Business traveler
6 review
8.0/10
Very Good
Posted on Aug 8, 2025
The road closure making it difficult for Uber to stop.
Breakfast was standard and simple.
George
Standard Studio
Stayed in Mar 2025
Traveling with friends
2 review
9.0/10
Great
Posted on May 1, 2025
All was great just lack of kitchen utilities ,like roast deep try I had to buy one , only one small casrol and a small frying pan
Muchachoviejo
Standard Studio
Stayed in Feb 2025
Couple
6 review
10/10
Outstanding
Posted on Mar 15, 2025
Excellent location metro and bus station are nearby. Room is fully equipped with cooking devices and accessories. Will definitely visit again next time in melbourne
Amy
One Bedroom Suite
Stayed in Feb 2025
Traveling with friends
2 review
2.0/10
Posted on Apr 12, 2025
Stayed over Grand Prix - about the worst staff I have ever been around
Jedth
One Bedroom Kansas King Apartment with City View
Stayed in Feb 2023
Solo traveler
12 review
6.5/10
Posted on Mar 26, 2023
Great hotel with great staff but I had issues. When I went to check in it wasn't marked as payed, I travel a lot and payment had never been a issue. The room I booked on trip.com that I payed for wasn't the same room as I given (still a nice room tho) and there was no towels in the room I was given. Overall it's a great hotel and I would still go back :)
Kukkiktec
Standard Studio
Stayed in Jul 2025
Couple
4 review
10/10
Outstanding
Posted on Aug 21, 2025
The room is nice. The hotel smells great. It looks new and clean. The view is good, but there is a large construction crane next door. The only downside is that the air conditioning had a slight problem when I checked in. However, the staff sent someone to clean it. Overall, it's good, very good. There is a free tram near the hotel and a drug store nearby. There are quite a few kitchen utensils, but there is no cutting board for cutting, but there is a knife. If I go again, I will stay here. The room is spacious, the hood is good, cooking often is no problem. There is a washing machine and dryer. It is convenient to stay for several days.
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Pantharee Somjitra
Standard Studio
Stayed in Jun 2025
Family
7 review
10/10
Outstanding
Posted on Jul 21, 2025
The location is very good. In front of the hotel is a garden. There is a tram nearby and it is close to Victoria Market. You can walk to Southern Cross and walk to Emporium not far. Around the hotel there are restaurants. Near Korea Town. The room is clean. There is a washing machine and dryer. The bathroom is spacious. The water pressure is very good. There is a small kitchen. It is considered a hotel with complete facilities. The bed is very soft. The blanket and pillows are good. It is a 5-foot queen size bed. Sleeping for 2 people might be just right. The staff provides good service. The hotel smells good throughout the hotel. You can leave your bags.
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TAK CHEONG
Standard Studio
Stayed in May 2025
Family
18 review
7.5/10
Posted on Jun 27, 2025
Serviced apartment, located next to the free tram, with a large drugstore downstairs and a large supermarket in the back street of the hotel. The room is of moderate size with a small terrace facing the park. The kitchen is well equipped with a dishwasher, washing machine, oven and microwave, which makes simple cooking very convenient. As for the hotel operation, the front desk needs to improve and provide some information about the room operation, because the room is not opened and cleaned, the front desk should prepare information, such as how to clean up the garbage, instructions for taking the elevator (there are two to three sensors in the elevator), how to add towels and toilet paper.