Riu Emerald Bay - All Inclusive
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1 night
1 room, 2 adults, 0 children
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Riu Emerald Bay - All Inclusive

Calzada Camarón Sabalo, Cuartel 25 Manzana 5 #3404 Col. Cerritos, Mazatlan, Sinaloa, 82110, Mexico
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Amenities
Outdoor swimming pool
Beach volleyball
Horse riding
Sauna
Spa
Massage room
Gym
ParkingFree
All amenities
Property Description
With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. This all-inclusive property is 8.7 mi (14 km) from Mazatlán Aquarium and 10.6 mi (17 km) from Olas Altas Beach.
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8.0/10
Very Good
Cleanliness8.1
Amenities8.0
Location8.0
Service8.0
All 101 reviews
Surroundings
Train: Ferromex
(13.6 km)
Landmarks: La cuna de la banda
(120m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior Suite With Sea View
3

Junior Suite With Sea View

Bedroom 1:1 King bed
Has window
Non-smoking
Ocean view
Stair-free main entrance
Room Details
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Duplex (M)
6

Duplex (M)

1 King bed and 2 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Superior Room M+
5

Superior Room M+

1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Double Room, Ocean View (M)
4

Double Room, Ocean View (M)

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Family Room With Sea View
6

Family Room With Sea View

1 King bed and 1 Double bed
Has window
Non-smoking
Ocean view
Stair-free main entrance
Room Details
Check Availability
Junior Suite, Sea View (M)
5

Junior Suite, Sea View (M)

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Family Suite, Garden View (M)
5

Family Suite, Garden View (M)

Bedroom 1:1 King bed and 2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Suite With Jacuzzi
2

Suite With Jacuzzi

Has window
Non-smoking
Room Details
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Standard Double Room
4

Standard Double Room

2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Superior Room With Garden View
1

Superior Room With Garden View

2 Double bed or 1 King bed
Has window
Non-smoking
Room Details
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Family Room, Sea View (M)
4

Family Room, Sea View (M)

1 King bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Double 2 Bedroom Double Room Ocean View
1

Double 2 Bedroom Double Room Ocean View

Bedroom 1:2 Double bed ● Bedroom 2:2 Double bed
Has window
Non-smoking
Room Details
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Family Room Garden View Superior Suite

Family Room Garden View Superior Suite

Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Room Details
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Family Room Garden View Suite
5

Family Room Garden View Suite

Has window
Non-smoking
Room Details
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Family Suite, 2 Bedrooms (Superior, M)
5

Family Suite, 2 Bedrooms (Superior, M)

Bedroom 1:1 King bed and 2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Suite, Jetted Tub, Sea View (M)
4

Suite, Jetted Tub, Sea View (M)

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Double Vistas Al Oceano
1

Double Vistas Al Oceano

2 Double bed or 1 King bed
Has window
Non-smoking
Room Details
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Guest Reviews

8.0/10
Very Good
101 reviews
Verified Reviews
  • Cleanliness8.1
  • Amenities8.0
  • Location8.0
  • Service8.0
Average for similar properties in Mazatlan
Most Mentioned
J‍e‍s‍u‍s‍ ‍o‍r
April 22, 2025
Comida regular / medio. Les falla Fon pocas cosas que pueden hacer diferencias, por ejemplo .. carne de hamburguesas , muy mala. Creo no cuesta mucho conseguir una mejor carne, y un mejor pan.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 4, 2025
En recepción tendrían q decirles q preguntaran a q hora los recoge el camión por si es más tarde alas 11 pedir extensión para no devolver las pulseras . Y unas bolígrafos para los clientes de regalo jaja estaría lindo para los clientes gracias
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2025
10/10 Desde que llegas se ve la amabilidad de los trabajadores, la limpieza del hotel y de las habitaciones es excelente, la comida también y en el área de albercas la pasas muy bien, e igualmente de la playa, sin duda volveremos a hospedarnos en algún RIU.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2025
Un hôtel digne d'un 5 étoiles. Propreté impeccable. La nourriture est succulente. Personnel professionnel et accueillant.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2025
En cuanto al servicio fue bueno gran variedad de comidas en cualquier hora del día, la habitación muy comoda con todo lo necesario a excepción del telefono que no funcionaba, la ubicación fue excelente al igual que los shows y las intalaciones que ofrecen de entretenimiento lo que si como mejora, estaría super que los shows duraran mas tiempo porque en lo personal me di cuenta que la mayoria de la gente se mostraba insatisfecha por el poco tiempo de duración. En cuanto a los salones de baile post shows deberían de invertir en un dj donde ponga diferente tipo de musica, estuve varios días y siempre ponian las mismas lo cual se vuelve aburrido si tienes varias noches en el hotel. Otra cosa también a mejorar es el check in, debido a que tardamos casi 1 hora para poder entrar a la habitación por la cantidad de gente, pienso que deberian de tener algo mas optimo y rapido para agilizar el proceso de check in y no tener la gente parada por tanto tiempo. De ahí en fuera todo estuvo muy padre.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2025
Todo muy limpio, la atención excelente. Pediría que se mejore el proceso para reservación de los restaurantes Bamboo y Tabasco, ya que en los 3 días que estuve no logré encontrar disponibilidad, súper saturado y ni pude vivir esa experiencia. El aire entra en modo reposo cada 5-10 minutos y es muy ruidoso cuando enciende, no pude dormir agusto.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2025
Es nuestro tercer año de forma consecutiva que nos hospedamos en el hotel, nuestras estancias siempre son muy agradables, sin embargo si hay algunos puntos que me gustaría abordar: para nosotros es muy importante que los baños de las habitaciones cuenten con extractor y por otro lado, que las llaves de acceso a las habitaciones se desactiven hasta la hora del check-out, mi familia y yo fuimos por nuestro equipaje a las 10:30a.m. y ya estaban desactivadas, ésto generó molestia ya que habría que ir a desbloquearlas hasta el lobby, el hotel es grande y el desplazarse de un punto a otro para algunas personas es muy agotador. Gracias!!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 31, 2025
Se tienen que colocar ventiladores en la zona de elevadores de la planta baja, aunque se hace fila, que es tolerable, pero el calor no lo es. Y no estaría mal implementar otra freidora de papas en la zona de snacks de albercas, ya que es lo más demandado, se acaban rápido y el tiempo de espera para servirte más es demasiado. Espero que eso mejore en mi próxima visita.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 30, 2025
Nos llevamos muy buena experiencia, bonito lugar súper recomendado, lo único que no me gusto fue la plancha de ropa, para mi ver ocupan remplazarlas por planchas de vapor
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Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Restaurant
Water park
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 06:00–12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2008
  • Number of Rooms: 254
Phone:+52-669-9897902
With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. This all-inclusive property is 8.7 mi (14 km) from Mazatlán Aquarium and 10.6 mi (17 km) from Olas Altas Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

Frequently Asked Questions

What is the cancellation policy for Riu Emerald Bay - All Inclusive?

The cancellation policy for Riu Emerald Bay - All Inclusive varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Riu Emerald Bay - All Inclusive?

Standard check-in time at Riu Emerald Bay - All Inclusive is 15:00-24:00 and check-out time is 12:00.

Can I bring my pet inside the Riu Emerald Bay - All Inclusive?

As much as we love pets, unfortunately, we are unable to accommodate them in Riu Emerald Bay - All Inclusive.

About This Property

Distance to Train Station13.58KM
Hotel Star Rating3