Riu Emerald Bay - All Inclusive
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1 room, 2 adults, 0 children
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Riu Emerald Bay - All Inclusive
Calzada Camarón Sabalo, Cuartel 25 Manzana 5 #3404 Col. Cerritos, Mazatlan, Sinaloa, 82110, Mexico
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Amenities
Outdoor swimming pool
Beach volleyball
Horse riding
Sauna
Spa
Massage room
Gym
ParkingFree
All amenities
Property Description
With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. This all-inclusive property is 8.7 mi (14 km) from Mazatlán Aquarium and 10.6 mi (17 km) from Olas Altas Beach.
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8.0/10
Cleanliness8.1
Amenities8.0
Location8.0
Service8.0
All 101 reviews
Surroundings
Train: Ferromex
(13.6 km)
Landmarks: La cuna de la banda
(120m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

3
Junior Suite With Sea View
Bedroom 1:1 King bed
Has window
Non-smoking
Ocean view
Stair-free main entrance
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6
Duplex (M)
1 King bed and 2 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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5
Superior Room M+
1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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4
Double Room, Ocean View (M)
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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6
Family Room With Sea View
1 King bed and 1 Double bed
Has window
Non-smoking
Ocean view
Stair-free main entrance
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5
Junior Suite, Sea View (M)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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5
Family Suite, Garden View (M)
Bedroom 1:1 King bed and 2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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2
Suite With Jacuzzi
Has window
Non-smoking
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4
Standard Double Room
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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1
Superior Room With Garden View
2 Double bed or 1 King bed
Has window
Non-smoking
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4
Family Room, Sea View (M)
1 King bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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1
Double 2 Bedroom Double Room Ocean View
Bedroom 1:2 Double bed ● Bedroom 2:2 Double bed
Has window
Non-smoking
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Family Room Garden View Superior Suite
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Non-smoking
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5
Family Room Garden View Suite
Has window
Non-smoking
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5
Family Suite, 2 Bedrooms (Superior, M)
Bedroom 1:1 King bed and 2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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4
Suite, Jetted Tub, Sea View (M)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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1
Double Vistas Al Oceano
2 Double bed or 1 King bed
Has window
Non-smoking
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Guest Reviews
8.0/10
Very Good
101 reviews

- Cleanliness8.1
- Amenities8.0
- Location8.0
- Service8.0
Average for similar properties in Mazatlan

Jesus or
April 22, 2025
Comida regular / medio. Les falla Fon pocas cosas que pueden hacer diferencias, por ejemplo .. carne de hamburguesas , muy mala. Creo no cuesta mucho conseguir una mejor carne, y un mejor pan.
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Guest User
September 4, 2025

En recepción tendrían q decirles q preguntaran a q hora los recoge el camión por si es más tarde alas 11 pedir extensión para no devolver las pulseras . Y unas bolígrafos para los clientes de regalo jaja estaría lindo para los clientes gracias
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Guest User
September 2, 2025

10/10 Desde que llegas se ve la amabilidad de los trabajadores, la limpieza del hotel y de las habitaciones es excelente, la comida también y en el área de albercas la pasas muy bien, e igualmente de la playa, sin duda volveremos a hospedarnos en algún RIU.
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Guest User
September 2, 2025

Un hôtel digne d'un 5 étoiles. Propreté impeccable. La nourriture est succulente. Personnel professionnel et accueillant.
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Guest User
September 2, 2025

En cuanto al servicio fue bueno gran variedad de comidas en cualquier hora del día, la habitación muy comoda con todo lo necesario a excepción del telefono que no funcionaba, la ubicación fue excelente al igual que los shows y las intalaciones que ofrecen de entretenimiento lo que si como mejora, estaría super que los shows duraran mas tiempo porque en lo personal me di cuenta que la mayoria de la gente se mostraba insatisfecha por el poco tiempo de duración. En cuanto a los salones de baile post shows deberían de invertir en un dj donde ponga diferente tipo de musica, estuve varios días y siempre ponian las mismas lo cual se vuelve aburrido si tienes varias noches en el hotel. Otra cosa también a mejorar es el check in, debido a que tardamos casi 1 hora para poder entrar a la habitación por la cantidad de gente, pienso que deberian de tener algo mas optimo y rapido para agilizar el proceso de check in y no tener la gente parada por tanto tiempo. De ahí en fuera todo estuvo muy padre.
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Guest User
September 2, 2025

Todo muy limpio, la atención excelente. Pediría que se mejore el proceso para reservación de los restaurantes Bamboo y Tabasco, ya que en los 3 días que estuve no logré encontrar disponibilidad, súper saturado y ni pude vivir esa experiencia. El aire entra en modo reposo cada 5-10 minutos y es muy ruidoso cuando enciende, no pude dormir agusto.
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Guest User
September 2, 2025

Es nuestro tercer año de forma consecutiva que nos hospedamos en el hotel, nuestras estancias siempre son muy agradables, sin embargo si hay algunos puntos que me gustaría abordar: para nosotros es muy importante que los baños de las habitaciones cuenten con extractor y por otro lado, que las llaves de acceso a las habitaciones se desactiven hasta la hora del check-out, mi familia y yo fuimos por nuestro equipaje a las 10:30a.m. y ya estaban desactivadas, ésto generó molestia ya que habría que ir a desbloquearlas hasta el lobby, el hotel es grande y el desplazarse de un punto a otro para algunas personas es muy agotador. Gracias!!
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Guest User
August 31, 2025

Se tienen que colocar ventiladores en la zona de elevadores de la planta baja, aunque se hace fila, que es tolerable, pero el calor no lo es. Y no estaría mal implementar otra freidora de papas en la zona de snacks de albercas, ya que es lo más demandado, se acaban rápido y el tiempo de espera para servirte más es demasiado. Espero que eso mejore en mi próxima visita.
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Guest User
August 30, 2025

Nos llevamos muy buena experiencia, bonito lugar súper recomendado, lo único que no me gusto fue la plancha de ropa, para mi ver ocupan remplazarlas por planchas de vapor
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Beach volleyball
Horse riding
Off-site
Sauna
Spa
Additional charge
Massage room
Gym
Parking
Free
24-hour front desk
Bar
Nightclub
Billiards room
Restaurant
Water park
Free
Car rentals
Currency exchange
Conference room
Additional charge
Children's pool
Playground
Free
Water slide
Kids' club
Wi-Fi in public areas
Free

Outdoor swimming pool

Spa

Gym

Bar

Billiards room

Restaurant

Water park

Conference room

Playground

Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Parking
Free
Transportation
Car rentals
Front desk services
24-hour front desk
Currency exchange
Tour and ticket booking service
Languages spoken
Spanish
Food & drink
Bar
Lobby bar
Snack bar
Health & wellness
Massage room
Spa
Additional charge
Sauna
Billiards room
Public baths
Beach volleyball
Horse riding
Off-site
Hair and beauty salon
Gym
Activities
Public beach
Water slide
Water park
Free
Nightclub
Public areas
BBQ
Garden
Smoking area
ATM
Elevator
Cleaning services
Laundry service (on-site)
Additional charge
Facilities for children
Playground
Free
Kids' club
Children's pool
Business services
Conference room
Additional charge
Wedding service
Accessibility
Accessible rooms available
Safety & security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2008
- Number of Rooms: 254
Phone:+52-669-9897902
With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. This all-inclusive property is 8.7 mi (14 km) from Mazatlán Aquarium and 10.6 mi (17 km) from Olas Altas Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Frequently Asked Questions
What is the cancellation policy for Riu Emerald Bay - All Inclusive?
The cancellation policy for Riu Emerald Bay - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Riu Emerald Bay - All Inclusive?
What are the check-in and check-out times at Riu Emerald Bay - All Inclusive?
Standard check-in time at Riu Emerald Bay - All Inclusive is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Riu Emerald Bay - All Inclusive?
Can I bring my pet inside the Riu Emerald Bay - All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in Riu Emerald Bay - All Inclusive.Can I bring my pet inside the Riu Emerald Bay - All Inclusive?
About This Property
Distance to Train Station | 13.58KM |
---|---|
Hotel Star Rating | 3 |