Dinarobin Beachcomber Golf Resort & Spa

Location: This accommodation offers a stunning location nestled between Le Morne Brabant mountain and pristine beaches, creating a picturesque and tranquil environment.

This was by far the worst accommodation I’ve ever experienced abroad. Communicating with the staff was frustratingly difficult throughout the stay. They completely neglected all of my advance restaurant reservations, then tried to explain it away as a mix-up with another guest. That excuse made no sense — how does that even happen in 5-star hotel? On top of that, despite having already submitted and received confirmation for my marriage certificate, they asked for it again. Basic requests like an ice bucket had to be made multiple times before anything actually happened. What about the food intolerance? They asked me twice. During online check-in and in-person check-in. But every time when I went to the restaurant, I had to explain my food intolerance and most of time they even ignored. My experience at Paradis Beachcomber Hotel wasn’t any better. Due to bad weather, there were no beach towels in the poolside box — understandable. But what wasn’t acceptable was the way the staff handled it. I asked for a towel, and one staff member just waved me off to another. That person told me, “there are some towels on the other side of the beach — just get them yourself.” Seriously? I ended up carrying a whole bunch of towels not just for myself, but for other guests, basically doing the staff’s job. While I was already irritated, yet another staff member approached me minutes later to explain why the towels were missing and asked how many I needed. He had no clue why I was upset — and his attitude only made things worse. It felt like they were adding fuel to the fire. I’m giving two stars — one for the manager who at least tried to apologize and calm me down, and one for the resort’s impressive infrastructure and beautiful scenery. But none of that matters when the service is this poor — frankly, I’ve received better service from Airbnb hosts. Unless there’s a major overhaul in communication and service standards, I won’t be returning to any Beachcomber resort again.

Hello from Family Kosuch, we really enjoyed our stay at this hotel because there are many group activities you can take part in as a Family or as a couple. The rooms are well taken care off and are well designed. I personally would’ve decorated the rooms in different themes but they are still very comfortable to stay in. The Restaurant Harmonie is the only one we visited but we didn’t fell like we’ve missed out on anything because the different types of food everyday gave us the perfect opportunity to try something new. That way you weren’t sticking with you usual food order. All in all we really enjoyed the stay and the chefs,managers and waitresses did a great job and were always very welcoming and kind. Thanks for this great memory.