Jln Suria 1, Bandar Seri Alam, Masai, Johor, 81750, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.1/10
Very Good
100 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities7.7
Service8.1
Cleanliness7.8
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All reviews(100)
Positive reviews(92)
Reviews with photos/video(13)
Awesome stay(12)
Great location(7)
Great service(6)
Convenient location(6)
Strange smell in room(5)
Negative reviews(8)
Ed.AO
Queen Deluxe (Window)
Stayed in Jun 2025
Solo traveler
4 review
6.5/10
Posted on Jul 16, 2025
The location was strategic with a lot of eateries, convenience shops and located next to Regency Hospital. I checked-in late night and found that the curtain hooks were broken. I called the guy in the reception to fix also mentioned to him that my room has a bit of faulty smell. He came up immediately to fix the curtain hooks and passed me the air freshener for the room. I stayed for one night and left early morning for my meeting. Overall, my stay was Ok.
Muhamad Adli Fadhli Bin Abdul Ghani
Queen Deluxe (Window)
Stayed in Jun 2025
Business traveler
30 review
10/10
Outstanding
Posted on Jul 3, 2025
Good for business trip. Nearby is easy to eat with varity food
FaizM
Queen Deluxe (Window)
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 1, 2025
facilities good..
Guest User
Executive Deluxe
Stayed in Jul 2025
Couple
5 review
5.5/10
Posted on Aug 5, 2025
The bedsheet was dirty with stained. We have to request new bedsheet & change our own. The TV Channel need to reset everytime on. The floor is dusty.
WAI LIAM
Queen Suite (No Window)
Stayed in Dec 2024
Business traveler
7 review
8.0/10
Very Good
Posted on Jan 23, 2025
A cozy simple and clean room, everything ok. Especially the big bathroom. Feeling satisfied!
Guest User
Family Room
Stayed in Jun 2025
Traveling with friends
2 review
6.5/10
Posted on Jul 14, 2025
Pros of the hotel is the location that is easy for you to to get food nearby and has 7eleven below. Cons is the cleanliness. Overall, acceptable to stay for 1 night.
Sazaly
Studio
Stayed in Oct 2024
Family
21 review
9.5/10
Amazing
Posted on Nov 24, 2024
Very near to regency hospital...
Recommended to relative who want to visit or doing treatment at regency hospital
YOLO johnbeast
Queen Deluxe (Window)
Stayed in Jan 2025
Business traveler
50 review
10/10
Outstanding
Posted on Feb 28, 2025
Budget hotel that located at the heart of masai. Convenient for food and free parking available
IsmaAlia
Queen Deluxe (Window)
Stayed in Dec 2024
Business traveler
1 review
6.0/10
Posted on Jan 19, 2025
The cleaness was just find but the chdck in serv8ce is great the staff are very nice and helpfull
Biophillic
Queen Deluxe (Window)
Stayed in May 2024
Business traveler
51 review
8.0/10
Very Good
Posted on Jun 26, 2024
Utk budget travellers ok la. Bilik agak kecil. Plug hanya 1. Cadar dan sarung bantal agak lusuh. Tuala mandi yg diberi koyak. Sarapan pagi disediakan.Boleh pilih tetapi hanya satu seorang sbb dihidangkan berdasarkan piliha . Bukan buffet. Ada pilihan nasi lemak,mee kari, oat,roti dan mushroom soup.Air teh atau kopi.
Anonymous User
Queen Deluxe (Window)
Stayed in May 2024
Solo traveler
172 review
7.5/10
Posted on Jun 26, 2024
Strategic location. Hotel rate suitable with rooms provided. Just nice for short stay. Thank you. Your sambal nasi lemak very tasty!!
Anonymous User
Executive Twin Room, 2 Twin Beds
Stayed in Apr 2024
Traveling with friends
7 review
4.0/10
Posted on Jun 2, 2024
It is a smoking hotel. The lobby felt dim and dark, and the staff at reception appeared to have trouble speaking in English but we did manage to check in. Once the door of the lift opened at our floor, we smelled strong cigarette smell. The entire corridor floor smelled bad. We were hopeful but our room had a very strong cigarette smell as well. The staff brought a vacuum cleaner but it would not clear the smell in the room; they needed another type of machine. It was a non-smoking room, but yet they allowed you to rent an ashtray (refer to image). As we get sick with the smoke smell, we couldn’t stay (while waiting for the staff, we had to open the window at the corridor to breathe in some fresh air) and checked out/ left the hotel. Thankfully we found a non-smoking hotel nearby.
Trip.com helped us with the refund.
THOMAS-OASIS
Family Room
Stayed in Apr 2025
Booked for others
9 review
6.5/10
Posted on May 13, 2025
Too noisy sound prove are bad. Room ok
Anies_
Queen Deluxe (Window)
Stayed in Nov 2024
Business traveler
3 review
8.5/10
Very Good
Posted on Dec 14, 2024
Affordable stay, smooth CS but breakfast food not too satisfying.
Guest User
Queen Deluxe (Window)
Stayed in Jul 2024
Couple
2 review
7.0/10
Posted on Aug 11, 2024
Room was not particularly clean especially the floor. The breakfast could be improved with a buffet style. The service rendered from the concierge staff is good.