"This hotel actually has good facilities and spacious rooms with pleasant views because it is close to the rice fields and there is an epic train crossing in the middle of the rice fields. Unfortunately the management is so ordinary as is the friendliness. The food menu is ordinary even though there are quite a lot of food variations. The most pleasant thing is that the swimming pool is quite large and clean and there are jacuzzi facilities."

"It’s beautiful. The restaurant at the hotel also has an amazing vibe + good food. I tried the steak as recommended but hadn’t been disappointed yet. Room is gorgeous; will be back for more nights for sure."

"We had a wonderful stay at Shanaya Resort Malang with our family. The resort is very spacious, surrounded by beautiful greenery, and offers a peaceful atmosphere away from the city. There are plenty of facilities to enjoy, including several swimming pools, a playground for children, and an animal area where guests can see horses, sheep, and rabbits. There is also a swan area, although it was under maintenance during our visit. The resort is quite large and located on hilly terrain, so guests can use the buggy service to move around the property. We found the buggy service very convenient, and the staff responded quickly whenever we requested a pickup. Despite the size of the resort, transportation around the property was smooth and efficient. The wooden cabin-style room was clean, comfortable, and unique. There was no iron in the room, but after requesting one, it was provided promptly. The staff were friendly and helpful throughout our stay. One night was not enough to fully explore everything the resort has to offer. We would definitely recommend staying at least 2 nights to enjoy all the facilities and activities. Overall, an excellent stay and highly recommended for families looking for a relaxing getaway in Malang."

"Extremely satisfied with the service and facilities provided. The hotel is very comfortable for little ones."

"The hotel is quite good. I really liked their shampoo. However, the AC in one of our rooms wasn't getting cold. They tried to fix it, but it still didn't work. Eventually, around 12:30 AM, we were asked to switch rooms. The AC in the new room was cold, but the hot water wasn't working. My suggestion is to routinely check the room conditions before offering them to guests."

"Nice view and room. Everything is new here. Looking forward to staying here again"

"clean,comfortable and fragrant friendly&nice staff the food is good"

"The room is quite comfortable, the outside area of ​​the room needs a lot of improvement. Especially the joglo place for relaxing which is not well maintained."

"A serenity zen place ... i love it"