Jabal Omar Marriott Hotel, Makkah
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Jabal Omar Marriott Hotel, Makkah

No. 15 of Premium Hotels in Makkah
Umm Al Qura, Ash Shubaikah, Makkah, Makkah Province, 21955, Saudi Arabia
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hotel overview picture
Last booked 6 hrs ago
Highlights
Ideal location
Varied breakfast
Cozy rooms
Sparkling clean
Excellent service
Amenities
Car rentals
Restaurant
Conference room
Multi-function room
Business center
Currency exchange
24-hour front desk
Wi-Fi in public areasFree
All amenities
Property Description
Jabal Omar Marriott Hotel, Makkah is located in the heart of the holy city of Makkah, which is one of the most luxurious five-star hotels in Jabal Omar complex, only 3 minutes- walk to Al Masjid Al-Haram. The hotel offers 426 luxurious and spacious rooms in a modern style including 52 luxurious suites, an architectural masterpiece lobby and reception area. Hotel features two restaurants: Spice Market and Olive, offering views of the Holy Haram and the city, in addition to Atrium Café, which serves snacks, light meals, pastries and soft drinks. You can discover our private prayer hall overlooking the Haram, and listen to the harm Imam via our linked sound system. The hotel also offers modern business center and medium-size meeting rooms with a large pre-function area.Enjoy your shopping in Jabal Omar commercial center next to the hotel and discover all that is unique and interesting about Makkah, Saudi Arabia, from Jabal Omar Marriott Hotel, Makkah, making your stay an unforgettable experience.
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9.1/10
Great
It was amazing!! I loved the hotel! Everything was perfect ! You also get free coffee and tea
All 163 reviews
Surroundings
Train: Mina Station 2
(8.9 km)
Landmarks: DoubleTree by Hilton Jabal Omar Makkah
(120m)
Landmarks: Masjid Bin Ladin
(490m)
Landmarks: Conrad Jabal Omar Makkah
(550m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Guest Room, Guest Room, 4 Twins, City View
6

Superior Guest Room, Guest Room, 4 Twins, City View

4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Presidential Suite - Non-Smoking

Presidential Suite - Non-Smoking

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Hot water (24 hours)
Electric kettle
Bottled water
Room Details
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Executive Suite
6

Executive Suite

1 King bed and 1 Sofa bed
77m² | Floor: 1-15
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Superior King Room
7

Superior King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe Guest Room, 2 Twin, Partial Haram View
6

Deluxe Guest Room, 2 Twin, Partial Haram View

2 Single bed
Free Wi-Fi
Private toilet
Hot water (24 hours)
Electric kettle
Bottled water
Room Details
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Presidential Suite
11

Presidential Suite

1 King bed and 1 Sofa bed
96m² | Floor: 1-15
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe Room, 3 Twin Beds, Smoking (View)
6

Deluxe Room, 3 Twin Beds, Smoking (View)

3 Single bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe Room, Multiple Beds, Smoking, City View
6

Deluxe Room, Multiple Beds, Smoking, City View

4 Single bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Superior Guest Room, Guest Room, 3 Twins, City View
8

Superior Guest Room, Guest Room, 3 Twins, City View

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Room, Guest Room, 2 Twin/Single Bed (s) , City View
7

Superior Room, Guest Room, 2 Twin/Single Bed (s) , City View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Guest Room, Guest Room, 3 Twins, Haram View
7

Superior Guest Room, Guest Room, 3 Twins, Haram View

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe Guest Room, 2 Twin, City View
6

Deluxe Guest Room, 2 Twin, City View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Wardrobe
Rug
Room Details
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Superior Guest Room, Guest Room, 4 Twins, Haram View
6

Superior Guest Room, Guest Room, 4 Twins, Haram View

4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews

9.1/10
Great
163 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9.0
  • Location9.0
  • Service9.1
Average for similar properties in Makkah
Most Mentioned
AI Summary
The hotel provides excellent service with shuttle buses and golf car transportation. Guests appreciate the spacious, clean, and comfortable rooms, ensuring a pleasant stay.
A‍s‍a‍m‍a
September 12, 2025
It was amazing!! I loved the hotel! Everything was perfect ! You also get free coffee and tea
F‍a‍r‍h‍a‍n
August 26, 2025
Very poor customer service. The staff seem unaware of their own services — they didn’t even know about the shuttle service or its pick-up and drop-off points. I had to call every day just to get the room cleaned and request basic amenities. Upon check-in, I had to find a porter myself because the reception staff neither knew nor bothered to help. The same happened at checkout — the porter left the luggage in the luggage room, and when the driver arrived, no staff was available to load it into the van, so I had to do it myself while other staff just watched. The room itself was disappointing: fridge not working, bad sewage smell, dirty carpet, and unclean floors. Overall, this hotel is very average for the price paid, with extremely poor service. At the same price point, you can definitely find much better options.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 19, 2025
It was one of my best hotel experiences in Mekkah. Close to Haram. Fully recommend.
H‍a‍l‍i‍m‍a‍ ‍R‍a‍h‍m‍a‍n
July 20, 2025
Absolutely love this hotel it’s my second time staying there with my family, for my visit to Makkah I’ll only use this hotel
A‍m‍a‍n‍d‍a‍ ‍A‍ ‍A‍t‍a‍n
July 25, 2025
Great service . Easy to access to Haram with the shuttle service provided. . I have got the room right in front of Haram view .
H‍M‍S‍y‍a‍h
June 20, 2025
My one king bed room has been upgraded to suite wirhout any additional charges. When we talk about suite, of course everything inside the room will be better than the normal deluxe room. But the most lovely part I cherished a lot is the view which direct to Masjidil Haram. The best part is that there is a direct speaker to the room from Masjidil Haram which you can follow for prayer. Furthermore, there is a shuttle bus operated 24hours to and from Masjidil Haram. Overall, this hotel is superb...
R‍i‍z‍k‍i
June 18, 2025
Our stay was amazing and we really enjoyed the room. It's around 5 minutes walking to the gate 79 of masjid Al-Haram. They even have a shuttle car if you feel lazy to walk😄. Special thanks to the lady in the receptionist named Afrah. She was so kind and helpful.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 21, 2025
Very nice hotel but far from haram

Services & Amenities

Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 16:00–17:00
Check-out: 12:00–13:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
SAR 50.00 (approx. 22.65 AZN) per person
Adult
Buffet:SAR 100.00 (approx. 45.30 AZN) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash
Certification Details
License number: 10007441

Property Description

  • Opened: 2015
  • Number of Rooms: 430
Phone:+966-125296666
Email:mhrs.qcamc.reservations@marriott.com
Jabal Omar Marriott Hotel, Makkah is located in the heart of the holy city of Makkah, which is one of the most luxurious five-star hotels in Jabal Omar complex, only 3 minutes- walk to Al Masjid Al-Haram. The hotel offers 426 luxurious and spacious rooms in a modern style including 52 luxurious suites, an architectural masterpiece lobby and reception area. Hotel features two restaurants: Spice Market and Olive, offering views of the Holy Haram and the city, in addition to Atrium Café, which serves snacks, light meals, pastries and soft drinks. You can discover our private prayer hall overlooking the Haram, and listen to the harm Imam via our linked sound system. The hotel also offers modern business center and medium-size meeting rooms with a large pre-function area.Enjoy your shopping in Jabal Omar commercial center next to the hotel and discover all that is unique and interesting about Makkah, Saudi Arabia, from Jabal Omar Marriott Hotel, Makkah, making your stay an unforgettable experience.

Frequently Asked Questions

What’s the cancellation policy at Jabal Omar Marriott Hotel, Makkah?

The cancellation policy at Jabal Omar Marriott Hotel, Makkah depends on your room type and booking terms.

What are the check-in and check-out times at Jabal Omar Marriott Hotel, Makkah?

Check-in at Jabal Omar Marriott Hotel, Makkah starts from 16:00-17:00, and the standard check-out time is by 13:00.

What amenities, facilities, and services are offered at Jabal Omar Marriott Hotel, Makkah?

Popular amenities and services at Jabal Omar Marriott Hotel, Makkah include Shuttle service

Are pets allowed at Jabal Omar Marriott Hotel, Makkah?

No, pets are not allowed at Jabal Omar Marriott Hotel, Makkah.

About This Property

Distance to Train Station5.7KM
Average Price FromAZN593
Hotel Star Rating5