Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Sheraton Makkah Jabal Al Kaaba Hotel

Jabal Al Kaaba, Jarwal, Makkah, Makkah Province, 24231, Saudi ArabiaView Hotel Details
Sheraton Makkah Jabal Al Kaaba Hotel
Sheraton Makkah Jabal Al Kaaba HotelSheraton Makkah Jabal Al Kaaba HotelSheraton Makkah Jabal Al Kaaba Hotel
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Sheraton Makkah Jabal Al Kaaba Hotel Guest Reviews

4.4/5
Very Good
63 review
Verified reviews
Location4.2
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(63)
Positive reviews(61)
Reviews with photos/video(14)
Friendly staff(14)
Awesome stay(13)
Clean and tidy(12)
Awesome rooms(11)
Awesome amenities(6)
Negative reviews(2)
Anonymous User
Traditional Twin Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The hotel is very nice and clean. Staff are very polite and friendly. They cleaned the room every day. The hotel is 5 min walk to the haram, but from the 114 gate (women’s prayer area). Will need to walk a little bit more to gate 79 (king Fahad gate)-Umrah gate. Will need to go up a small hill. Close to the bus station (9min). Will need to go up a small hill.
Zakaria Bin Mat Ali
Traditional Twin Room
Stayed in Dec 2024
Couples
6 review
4.0/5
Very Good
Posted on Feb 4, 2025
Nice hotel to stay during visit Kaabah of Masjidil Al Haram.
Anonymous User
Traditional Twin Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Everything is excellent. Mizanur Rahman is one of the great officer at the hotel.
MST
Traditional Twin Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 2, 2024
_I Recently Extended My Stay at the Sheraton Makkah Jabal Al Kaaba and Had a Wonderful Experience!_ _Advantages:_ 1. _Prime Location_: The hotel is conveniently located just a 4-5 minute walk from the Haram, making it an ideal choice for pilgrims. 2. _Good Overall Impression_: My overall experience was positive, with a comfortable stay and excellent service. 3. _Friendly Reception Staff_: The reception staff, particularly Sheriff Lemma, were exceptionally friendly and attentive, regularly inquiring about my stay and seeking feedback for improvement. 4. _Helpful Housekeeping_: The housekeeping team was very helpful and ensured my room was always clean and comfortable. 5. _Exceptional Quality_: I would rate this hotel more than 5 stars due to its exceptional service and facilities. 6. _Will Definitely Return_: I plan to stay here again in the future.
Said
Traditional Twin Room
Stayed in Nov 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Dec 31, 2024
I got the cheapest hotel price in the holiday season only in trip.com... For the quality of the hotel, it is certain that the facilities are all five-star, the rooms are spacious, clean, only the distance needs to walk a bit far to the mosque because the access is still not perfect
Amr
Traditional Twin Room
Stayed in Nov 2024
Family
45 review
4.0/5
Very Good
Posted on Dec 8, 2024
Good but due to the Haram construction did not have easy access to Masjed. They don’t have shuffle to Haram, even a gulf car
Shamun
Traditional Twin Room
Stayed in Sep 2024
Family
5 review
4.5/5
Great
Posted on Oct 29, 2024
The hotel exceeded my expectations. It’s ideal for anyone looking for a peaceful retreat without sacrificing the convenience of being close to the haram, The combination of luxurious amenities, attentive staff, and a beautiful atmosphere made for a memorable stay. I’ll definitely be back, and I highly recommend it to others seeking comfort and style. because of ongoing works near haram road was closed car can’t go on that road. Overall excellent experience 👍
Anonymous User
Traditional Twin Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The hotel was very nice and a great deal. The distance from this hotel to masjid haram was closed, but the construction is undergoing.. Yet still a great place to stay
Guest User
Traditional Twin Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Great location.. very clean room.. food was delicious & good price
Guest User
Traditional Twin Room
Stayed in Jul 2024
Solo travelers
1 review
4.5/5
Great
Posted on Aug 19, 2024
Wanted to thank the front desk staff and house cleaning Mr Addual Azim in particular for accommodating my stay, thank you.
ali
Junior Suite, Concierge Lounge Access, 1 Bedroom Junior Suite, 2 Twins
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Mar 26, 2024
The hotel was good food wasn’t good
Senator A A
Traditional Twin Room
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 28, 2024
its a very good environment & friendly place to live
Adnan Saleem
Junior Suite, Concierge Lounge Access, 1 Bedroom Junior Suite, 2 Twins
Stayed in Mar 2024
Couples
3 review
2.2/5
Posted on May 1, 2024
We stayed in Junior suite during our recent trip to Makkah, we booked this room specifically to get access to club lounge where one can have free refreshments all day, up on checking we were told their club lounge is closed for renovation, it was really disappointing, had we know this before we would have booked standard room instead of junior suite.
Guest User
Traditional Twin Room
Stayed in Jun 2024
Family
35 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Very good place and just a few steps to haram. Highly recommended.
Anonymous User
Junior Suite, Concierge Lounge Access, 1 Bedroom Junior Suite, 2 Twins
Stayed in Sep 2023
Travel with friends
35 review
3.0/5
Posted on Oct 9, 2023
Difficulty in checking in. I was told that my accommodation did not include breakfast and told I would have to wait for confirmation. Still, the following morning when I went to get breakfast, my room number wasn't on the list. The restaurant staff initially refused to let me in for breakfast, but in the end they gave in. The receptionist, whose name I have forgotten but which begins with L, is always pleasant and helpful. She gave me a larger room as an upgrade.