Sheraton Makkah Jabal Al Kaaba Hotel
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Makkah
Sheraton Makkah Jabal Al Kaaba Hotel
No.19 of Premium Hotels in Makkah
Jabal Al Kaaba, Makkah, Makkah Province, 24231, Saudi Arabia
Show on map
We Price Match
Last booked 21 hrs ago
Amenities
Restaurant
Conference room
Multi-function room
Business center
Currency exchange
24-hour front desk
Wi-Fi in public areasFree
Luggage storage
All amenities
Property Description
Enjoy a luxurious stay at Sheraton Makkah Jabal Al Kaaba Hotel in Saudi Arabia. Our 5-star hotel features 412 spacious rooms, suites and apartments with partial view of the new expansion of Masjid Al Haram or city view. Our rooms have sumptuous furnishings designed for your comfort and relaxation and boast a unique location in a calm and serene environment. Each of our hotel's 110 elegantly appointed apartments features a sleek design complemented by Islamic motifs. The guests can choose from a variety of dining options at our three on-site restaurants, serving delicious Middle Eastern, Asian and International cuisines. The air conditioned pedestrian bridge allows our guests to easily access Masjid Al Haram during busy seasons in Ramadan and Hajj. Find respite during your trip to Saudi Arabia at Sheraton Makkah Jabal Al Kaaba Hotel.
Show more
8.2/10
Nice hotel, close to the Haram and cheap price
All 63 reviews
Surroundings
Train: Mina Train Station 1
(10.9 km)
Train: Mina Train Station -3 Jamarat
(11.2 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Deluxe Suite
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Executive Suite
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Traditional Queen Room with City View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Curtains
Hot water (24 hours)
Wi-Fi in room
Check Availability
5
Traditional Triple Room
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Suite, 1 Double Bed, Smoking, Tower
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Traditional Room,Guest Room,1 King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Curtains
City view
Hot water (24 hours)
Wi-Fi in room
Check Availability
7
Traditional Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Two Bedroom Apartment
2 Single bed
Free Wi-Fi
Non-smoking
Curtains
Hot water (24 hours)
Wi-Fi in room
Check Availability
5
Three Bedroom Apartment
Has window
Free Wi-Fi
Non-smoking
Curtains
Hot water (24 hours)
Wi-Fi in room
Check Availability
4
Junior Suite, Concierge Lounge Access, 1 King, City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
TV
Curtains
Hot water (24 hours)
Wi-Fi in room
Check Availability
5
Junior Suite, 1 Bedroom Junior Suite, 2 Twins
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Suite, 2 Twin Beds, Smoking, Tower
Bedroom 1:2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Suite, 2 Twin Beds, Smoking, City View (Tower)
Bedroom 1:2 Single bed
Free Wi-Fi
Non-smoking
TV
Curtains
Hot water (24 hours)
Wi-Fi in room
Check Availability
6
One Bedroom Apartment
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
6
Traditional King Room,Guest Room,1 King,City View
1 King bed
Free Wi-Fi
Non-smoking
Curtains
Accessible toilet
City view
Hot water (24 hours)
Check Availability
5
One-Bedroom Apartment with Two Single Beds and City View
2 Single bed
Free Wi-Fi
Non-smoking
Curtains
City view
Hot water (24 hours)
Wi-Fi in room
Check Availability
Suite, 1 Double Bed, Smoking, City View (Tower)
Bedroom 1:1 Double bed
Free Wi-Fi
Non-smoking
TV
Curtains
City view
Hot water (24 hours)
Check Availability
Hide Room Types
Guest Reviews
8.2/10
Very Good
63 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.2
- Location7.9
- Service8.2
Average for similar properties in Makkah
AI Summary
The hotel impresses with its spacious, clean rooms and excellent service. Guests appreciate the friendly, attentive staff and the exceptional facilities, including a mosque.
Guest User
July 27, 2025
The hotel was the worst on earth!!! Untrustworthy staff do not leave your personal belongings in this hotel. The staff only want tips.. PLEASE KEEP YOUR BELONGINGS SAFE. the worst hotel dirty toilets small rooms. The staff do not trust them!!!
Rooms not clean
Staff untrained
Not toiletries
Staff pathetic untrustworthy
PLEASE BE VERY CAREFUL WITH YOUR BELONGS
Aziz Alturki
July 27, 2025
They best experience because it’s close enough to the Haram mosque 🕌
Just walking away from it and clean rooms and polite stuff
Anonymous User
July 26, 2025
Nice hotel with very receptive staff & good service. Upgraded to an executive room with 3 beds in the bedroom area and a guest bathroom in the living area. Given a late checkout until after Friday prayer (14:00).
عبدالله
July 12, 2025
Nice hotel, close to the Haram and cheap price
Original TextTranslation provided by Google
Guest User
June 29, 2025
Wael in reception was fantastic for organising my stay at short notice when I was struggling contacting hotels between 3 am and 4 am in the morning. He went above and beyond to make sure I was comfortable. Also, I would like to mention Saif Islam from housekeeping who provided fantastic service and looked after my needs as and when required. I have stayed at the Clock Tower, Hyatt, etc in the past and while these hotels were a little closer to Masjid Haram, I would still highly recommend Sheraton mainly because of their exceptional customer service.
Ahmad
April 17, 2025
I had booked a junior suite with breakfast and lounge access. However, i was surprised when I was told upon check-in that I don't have lounge access. I was totally disappointed and complained to trip com. Joyce was the trip com rep who called me back and asked for a few minutes to talk to the hotel. During this time, the female customer service rep Miss Lama called me and offered an upgrade to the executive suit with lounge access. I am very thankful to Miss Lama, who provided an exceptional service and also said that this is your 2nd home. Other staff Miss. Darwesha Ebrahim
Miss. Maha Alsufyani, Mr.Kaisul Hassan, and another female Saudi staff at lounge reception were excellent and definitely an asset to Sheraton Hotel. Miss. Joyce from Trip.com is an exceptional staff with a very positive attitude to resolving the issue. Thank you, Trip.com and Sheraton Hotel Makkah
Guest User
March 8, 2025
The hotel is wonderful and the receptionist, Ghada, has a wonderful way of dealing and completing the check-in and procedures smoothly.
Original TextTranslation provided by Google
Guest User
March 8, 2025
The hotel is excellent
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Restaurant
Conference room
Additional charge
Multi-function room
Business center
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Languages Spoken
Urdu
Filipino
Indonesian
Hindi
French
Arabic
Food & Drink
Alcohol-free property
Halal meals provided
Room service
Health & Wellness
Beauty and makeup
Public Areas
No smoking in public areas
Smoking area
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Visual alarm devices in hallways
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | SAR 47.50 (approx. PHP 736.63) per person |
Adult | Buffet:SAR 95.00 (approx. PHP 1,473.25) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Certification Details
License number: 10002512
Property Description
- Opened: 2017
- Number of Rooms: 412
Enjoy a luxurious stay at Sheraton Makkah Jabal Al Kaaba Hotel in Saudi Arabia. Our 5-star hotel features 412 spacious rooms, suites and apartments with partial view of the new expansion of Masjid Al Haram or city view. Our rooms have sumptuous furnishings designed for your comfort and relaxation and boast a unique location in a calm and serene environment. Each of our hotel's 110 elegantly appointed apartments features a sleek design complemented by Islamic motifs. The guests can choose from a variety of dining options at our three on-site restaurants, serving delicious Middle Eastern, Asian and International cuisines. The air conditioned pedestrian bridge allows our guests to easily access Masjid Al Haram during busy seasons in Ramadan and Hajj. Find respite during your trip to Saudi Arabia at Sheraton Makkah Jabal Al Kaaba Hotel.
Frequently Asked Questions
What is the cancellation policy for Sheraton Makkah Jabal Al Kaaba Hotel?
The cancellation policy for Sheraton Makkah Jabal Al Kaaba Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Sheraton Makkah Jabal Al Kaaba Hotel?
What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?
Standard check-in time at Sheraton Makkah Jabal Al Kaaba Hotel is 16:00 and check-out time is 12:00.What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?
Can I bring my pet inside the Sheraton Makkah Jabal Al Kaaba Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Sheraton Makkah Jabal Al Kaaba Hotel.Can I bring my pet inside the Sheraton Makkah Jabal Al Kaaba Hotel?
Is airport shuttle service offered by Sheraton Makkah Jabal Al Kaaba Hotel ?
No, the Sheraton Makkah Jabal Al Kaaba Hotel doesn't offer airport transfer services.Is airport shuttle service offered by Sheraton Makkah Jabal Al Kaaba Hotel ?
About This Property
| Nearest Train Station | Mina Train Station 1 |
|---|---|
| Distance to Train Station | 10.88KM |
| Average Price From | PHP15747 |
| Hotel Star Rating | 5 |