Guest User
June 25, 2025
This property is falsely advertised as a resort, but it's actually just a basic furnished apartment in a residential tower. Guests share facilities like the garage and pool with full-time residents, which makes it feel more like Airbnb—definitely not a resort experience. The apartment was dusty and poorly maintained, with very old furniture and unclean corners. The worst part was finding a labeled box in the fridge that said “don’t open”—clearly not something that belonged to us. Management was dismissive and refused to take responsibility. The building is surrounded by loud construction, making it impossible to relax. It’s also far from central areas, restaurants, and attractions, so location is not convenient either. When we politely requested a refund after leaving early, the management became defensive and later accused us publicly of dishonesty. Instead of resolving concerns professionally, they chose to blame the guest and even disclosed personal details—completely unacceptable behavior in the hospitality industry. Tripadvisor travelers deserve better. I strongly recommend researching the property address before booking—you’ll find several apartments in the same tower being sold privately. That says it all. I would not stay here again, and I suggest others avoid it too.