Wanda Realm Ma'anshan

Wanda Realm Ma'anshan Reviews

Wanda Realm Ma'anshan

No.3200 Taibai Avenue, Yushan District, Ma'anshan, Anhui, 243000, ChinaSee Hotel Details
Wanda Realm Ma'anshan
Wanda Realm Ma'anshanWanda Realm Ma'anshanWanda Realm Ma'anshan
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1 night

Guest Reviews

9.6/10
Excellent
2274 review
Verified reviews
Location9.7
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(2274)
Positive reviews(2244)
Reviews with photos/video(173)
Friendly front desk staff(568)
Near shopping area(207)
Convenient for shopping(192)
Delicious breakfast(140)
Nice bathtub(53)
Children's pool available(38)
Clean pool(38)
Delicious buffet(27)
Negative reviews(27)
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Business traveler
24 review
9.5/10
Amazing
Posted on May 25, 2025
 everything is OK or it‘s good. I’m surprised for the room rate,very attractive!
Response from Property: 尊敬的客人,非常感謝您選擇馬鞍山富力萬達嘉華酒店。我們酒店温暖謙恭的貼心服務“知所需,心安為嘉”廣受賓客青睞,也很榮幸得到您對我們員工服務的肯定。您的認可是我們不斷優化和完善的動力。再次感謝您的蒞臨!
Guest User
Superior Deluxe Double Room
Stayed in Sep 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Oct 21, 2024
Very nice hotel, rooms are comfortable, bed was huge! Also unlike other hotels, they easily managed my check in the middle of the night even though I didn't have passport with me (visa renewal) 🙏🙏🙏
Response from Property: 尊敬的客人,非常感謝您選擇馬鞍山富力萬達嘉華酒店。我們酒店温暖謙恭的貼心服務“知所需,心安為嘉”廣受賓客青睞,也很榮幸得到您對我們員工服務的肯定。您的認可是我們不斷優化和完善的動力。再次感謝您的蒞臨!
KHALILHISHAMABDALLAH
Deluxe Queen Room
Stayed in Mar 2024
Business traveler
34 review
10/10
Outstanding
Posted on Apr 4, 2024
Hotel very clean and beautiful, staff is extremely nice , breakfast delicious and healthy ,
Response from Property: Dear guest, thank you for choosing to stay at our hotel and for giving us recognition in your review. We are delighted to provide you with high-quality service, allowing you to feel the warmth of home. We will continue to work hard to provide better service and experience for every guest. Looking forward to your next visit!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 3, 2025
Stay here was awesome, from staffs to foods!
Response from Property: 尊敬的客人,非常感謝您選擇馬鞍山富力萬達嘉華酒店。我們酒店温暖謙恭的貼心服務“知所需,心安為嘉”廣受賓客青睞,也很榮幸得到您對我們員工服務的肯定。您的認可是我們不斷優化和完善的動力。再次感謝您的蒞臨!
Kenn LKL
Deluxe Queen Room
Stayed in Sep 2024
Business traveler
36 review
10/10
Outstanding
Posted on Oct 17, 2024
Very good hotel
Response from Property: 尊敬的客人,非常感謝您選擇馬鞍山富力萬達嘉華酒店。我們酒店温暖謙恭的貼心服務“知所需,心安為嘉”廣受賓客青睞,也很榮幸得到您對我們員工服務的肯定。您的認可是我們不斷優化和完善的動力。再次感謝您的蒞臨!
Guest User
Deluxe 2-bed Room
Stayed in Sep 2023
Traveling with friends
1 review
5.0/10
Posted on Oct 27, 2023
A thermos was lost in the room. It took me more than ten days to remember. They discovered it early during their ward rounds and never called me! The thermos is from Thermos. Worth a thousand dollars! Today I remembered to call them and I said I would pick it up in a while. They only kept it for one month and had to mail it to me via SF Express. If only you had called me sooner. I'm still in Ma'anshan. So I went to get it!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry that the guest issue was not handled properly after check-out. We have shared your feedback with our staff and made necessary adjustments. We will continue to follow up and supervise our staff. Management training, and strive to provide guests with the most considerate service. We sincerely hope to have the opportunity to welcome you to our hotel again in the future so that we can provide you with better service.
Guest User
Deluxe Queen Room
Stayed in May 2023
Business traveler
27 review
2.0/10
Posted on Jun 27, 2023
The hotel facilities are very old and the showers are alkaline and have no pressure. When you enter the room, it smells like smoke and there is no service. After using all the sockets for a long time, mobile phones and computers cannot be plugged in and charged. Towels and bath towels have poor water absorption. It is recommended that you do not stay here.
Original TextTranslated by Google
Response from Property: Dear guest, we will find out the cause and deal with the problem you raised as soon as possible. If you have any questions during your stay, you can contact our guest service manager, and we will serve you wholeheartedly. We hope you will notice our changes during your next stay.
Luweitian
Deluxe Queen Room
Stayed in Mar 2023
Business traveler
4 review
2.0/10
Posted on Apr 13, 2023
I can only say that it is as bad as it is. I will give a warning to those who are about to move in at the following points: 1) Poor service attitude: When you checked in, you must tell me that you will issue an invoice when you check out. When you checked out, the front desk looked at me and asked what else you wanted to do. I said invoice? Then the front desk continued to chat with the colleague next to him about how busy he was after he left. He completely ignored me and rushed to leave. After a follow-up urging, he took an open invoice without an envelope or a bill, and gave it directly to me. I didn't even say sorry in the end. 2) The room was dirty: When I checked in, I was told that the room was still being cleaned and that I needed to check in after four o'clock. When I entered the room, the table was full of dust and there were other people's hair on the floor. 3) Poor phone service: During my stay, I saw an HDMI hole on the wall and wanted to plug it in to watch a photo album, but no matter how I tried, I couldn't get it to work. I called for information. Before I even finished speaking, I just said that it doesn't work and we don't support it. Then I said it was all holes, so it should be OK, and then I said let me help you take a look. Then an unprofessional technician came to see it, but when I turned on the TV, it was filled with dust and filled the room, which was very uncomfortable. 4) The cleaning aunt is very noisy in the morning: before nine o'clock, she goes outside and chats loudly, which fundamentally affects sleep. 5) Delivering takeout to the room: When I ordered takeout, I called the front desk to help bring the takeout to the room. The front desk said it was impossible, so I went down to get it myself. I watched other front desks help other tenants get takeout in the same elevator as me.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you an imperfect check-in experience. We will find out the cause of the problem you raised and deal with it as soon as possible. We will notify the relevant departments as soon as possible and make rectifications according to the situation you mentioned. At the same time, staff related service training will be strengthened. If you have any questions during your stay, you can contact our guest service manager, and we will serve you wholeheartedly. Here, we sincerely apologize for your stay experience this time, and we look forward to seeing our changes when you check in next time.
Zhacairousi
Deluxe Queen Room
Stayed in May 2025
Family
8 review
10/10
Outstanding
Posted on Jul 9, 2025
酒店大堂、客房、餐廳工作人員的服務都很熱情親切,入住舒心滿意。客房和洗漱間整潔寬敞,床墊體感舒適,房內空調製冷效果也很棒,洗護用品是意大利品牌ACCA KAPPA,經典的白苔香系清新宜人,牙膏用的是日本品牌Ora2,品質很好。窗外樓下就是萬達廣場和馬鞍山博物館。酒店的自助早餐也很不錯,儘管品種不算特別多,但食材都很不錯,比如餐腸和培根,口感都很好。尤其令我驚訝的是,西廚明檔還有現做的蛋白卷,這在國內五星級酒店裡也是不多見的,一般常有的就是蛋卷奄列、煎蛋、炒蛋等。另外,明檔的海鮮粥、牛肉麪、當塗大肉麪、現包雞湯小餛飩、紫米飯糰等,都讓我感覺美味。
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6/20
Response from Property: 尊敬的客人,非常感謝您選擇馬鞍山富力萬達嘉華酒店。我們酒店温暖謙恭的貼心服務“知所需,心安為嘉”廣受賓客青睞,也很榮幸得到您對我們員工服務的肯定。您的認可是我們不斷優化和完善的動力。再次感謝您的蒞臨!
Guest User
Deluxe 2-bed Room
Stayed in Jul 2025
Family
3 review
9.0/10
Great
Posted on Aug 21, 2025
前台辦理入住不是很及時,三個前台就一個辦入住,罰站了一會。感覺前台工作壓力很大?後面電話聯繫前台的態度又很好,幫忙聯繫也很到位。 餐廳就有點拉,不主動問好。在住客先問好後沒有迴應,且明明雙早的房間在打印的單子上會顯示單早,然後又到電腦上去查,罰站第二次。雖然時間都很短,但住客是有感知的好吧? 退房及健身房的服務體驗都很好。
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Guest User
Executive Deluxe Queen Room
Stayed in Jul 2025
Couple
3 review
5.0/10
Posted on Aug 7, 2025
避免拉踩,以同城萬達美華對比 房間面積:小,行政大床,應該是酒店走量房型中最大的了,空間不滿足我對這個檔次酒店的期待。 設施:乍一看不錯 經不起細看,浴缸瓷磚都裂了,豪華型酒店這樣,真不怕把客人割破劃傷,還有吐槽一下燈,不好找開關,沒有智能客控 床品衞生:這是我最受不了的,也是差評的原因,喜歡光着睡,皮膚是對床品最不會説謊的,我洗完澡光着睡在床上會感覺瘙癢,床品衞生令人不安,這是我在普通連鎖型酒店都不會遇到的事,在這邊遇到,不能原諒。 清早起床一看,果然印證我的猜測,睡的那一側全是灰塵,另一側很乾凈,床品衞生差得到鐵證,要不然説你房間沒打掃乾淨
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Response from Property: 親愛的客人您好,非常抱歉給您帶來不完美的入住體驗。您所提出的問題我們會盡快查明原因並處理,針對您所説的情況儘快通知相關部門並整改。同時將會加強員工相關服務培訓,您在入住期間的任何問題,都可聯繫我們的賓客服務經理,我們必將竭誠為您服務。在此,對您此次的入住體驗誠摯的説聲對不起,期待您在下次入住時能夠發現我們的改變。
@Ten to one
Deluxe 2-bed Room
Stayed in Jun 2025
Business traveler
9 review
10/10
Outstanding
Posted on Jul 22, 2025
作為經常出差的 “空中飛人”,對酒店的要求其實很簡單:乾淨、安靜、交通方便。這家酒店完美踩中了所有痛點。 地理位置絕了,去商務區打車 10 分鐘內,周邊便利店、咖啡館齊全,深夜加班回來買瓶水都很方便。房間裏的辦公桌椅高度合適,燈光亮度剛好,開視頻會議完全不尷尬,Wi-Fi 網速快到飛起,傳大文件秒速搞定。 最加分的是隔音!臨街的房間卻幾乎聽不到車流聲,晚上加班累了倒頭就睡,睡眠質量堪比在家。早餐有中西式可選,熱食一直保持温度,對於趕早會的人來説太友好了。 價格在同地段裏性價比很高,服務人員專業又不囉嗦,全程高效無套路。商務出行選這裏,準沒錯。
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Response from Property: 尊敬的客人,非常感謝您選擇馬鞍山富力萬達嘉華酒店。我們酒店温暖謙恭的貼心服務“知所需,心安為嘉”廣受賓客青睞,也很榮幸得到您對我們員工服務的肯定。您的認可是我們不斷優化和完善的動力。再次感謝您的蒞臨!
jsksA
Deluxe Queen Room
Stayed in Jun 2025
Business traveler
24 review
7.0/10
Posted on Jul 23, 2025
之前一直住萬達。不過現在入住水果,睡前牛奶都沒有了。冰箱也是空空的什麼都沒有。酒櫃的杯子之類的都沒有,配置越來越低減配版。完全沒有五星標準了。酒店的前台和保潔服務人員一直都是非常熱情的。
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Response from Property: 尊敬的賓客,您好!感謝您選擇入住馬鞍山富力萬達嘉華酒店!很高興您給予我們的肯定,能為您提供優質的服務並能得到您的稱讚是我們的榮幸!酒店全體員工期待您的再次光臨!祝您生活愉快!
Anonymous User
Deluxe Queen Room
Stayed in Jun 2025
Solo traveler
59 review
10/10
Outstanding
Posted on Jul 26, 2025
馬鞍山萬達嘉華酒店環境不錯,前台小姐姐們服務態度很好,也很熱情。大半夜我發訊息讓她們幫忙送幾瓶礦泉水上來,小姐姐一直在線👧,還秒回了,特別感謝,必須好評✨✨✨✨✨✨
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Response from Property: 感謝您對我們的肯定,我們動力滿滿,很高興能為您提供舒適便捷的服務。我們會努力,成為您旅途中最温馨的家。無論是煙花三月、清荷盛夏、銀杏金秋還是梅開隆冬,我們都在這裏等着您!
Guest User
Deluxe Family Suite (Two Double Beds + Momo Bedding)
Stayed in Jul 2025
Family
1 review
4.0/10
Posted on Aug 24, 2025
空調不行,8月中下旬入住,下午空調調到最低房間還28度左右,免停車費也很麻煩,是加微信免的,退房時出停車場就沒有人免了
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