City Comfort Inn (Xi 'an Bell Tower)

City Comfort Inn (Xi 'an Bell Tower) Reviews

City Comfort Inn (Xi 'an Bell Tower)

5 / F, Tangcheng Mansion, 589 East Street, Beilin District, Xi'an, Shaanxi, ChinaSee Hotel Details
City Comfort Inn (Xi 'an Bell Tower)
City Comfort Inn (Xi 'an Bell Tower)City Comfort Inn (Xi 'an Bell Tower)City Comfort Inn (Xi 'an Bell Tower)
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1 night

Guest Reviews

9.5/10
Outstanding
3867 review
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(3867)
Positive reviews(3816)
Reviews with photos/video(919)
Easy to get around(1000)
Convenient location(821)
Close to metro(572)
Friendly front desk staff(484)
Classy environment(276)
Delicious breakfast(187)
Quiet & comfortable(168)
Would stay again(93)
Negative reviews(48)
Chun kit
Business Room (2 Beds)
Stayed in Jun 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jul 28, 2025
The hotel was amazing and we had a lovely stay. Also the staff was very friendly. Highly recommanded!
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. We are glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness that this journey has brought to you. This is what our service providers have always pursued, and it will also become the driving force for us to continue to strive and improve. We look forward to serving you next time!
Guest User
Business Room (2 Beds)
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 12, 2025
Lovely stay!! The staff was so nice and the room was really quiet. We slept very well.
Response from Property: We are delighted that you think the staff are polite and professional! Professional service skills are designed to provide you with a more efficient and high-quality experience. Looking forward to your visit again!
protripper
Business Room (2 Beds)
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 5, 2025
very nice. modern facility clean. great location. Especially all helpful staff
Response from Property: Dear guest, thank you for your love and recognition of Xiaojie. Xiaojie has been striving to create an experience for travelers, hoping that we can add joy and emotion to your vacation. The hotel looks forward to your next stay!
Kompakorn
Business Room (2 Beds)
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 1, 2025
Good accommodation, nearby metro station and Bell Tower with affordable price. Recommend for who want to stay in Xi’an.
Response from Property: Dear guest: Thank you for choosing us and for your support and kindness towards the hotel. Your satisfaction with the hotel facilities and services is the driving force behind the work of all hotel staff, and our ultimate goal is to make every guest feel at home. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travel. It's our honor to serve you, and all hotel staff look forward to your next visit!
Singapore couples
Business Room (2 Beds)
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 21, 2025
The room is very spacious. The housekeeping is very well done and competent. The location is next to Bell Tower metro station exit H. Which has an elevator to the street level. The staff are also very friendly and helpful.
Response from Property: Dear guest: Hello! Thank you for your trust in Xiaojie! Thank you even more for your generous praise and strong recommendation! Love is so hard to leave Xiaojie. Xiaojie is your most beautiful and warm home in Xi'an. Remember to come back often when you have time!
Lee Way Lau
Business Room (2 Beds)
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on Apr 21, 2025
Very good service, cheap, clean and very near to the metro station. Would recommend to stay here.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved, and we will continue to work hard to be ready for you to come back at any time.
Yohanes_A
Business Double Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 31, 2025
Check in was fast although we have barrier language with no problem. My son left the jacket at the reception area and amazingly they keep the jacket and returned to us. Thanks a lot Rooms is clean and spacious, The hotel location just 1 - 2 minutes from MRT station and you could walk to the moslem quarter in 10 - 15 minutes. Negative, the hotel sign is little hard to find.
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city always has reasons that make people miss it, every season has scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope Xiaojie will be the warmest and most unique one in your memories! Come back often and take a look. Wishing you all the best!
AndreaO
Special Queen Room
Stayed in Feb 2025
Solo traveler
11 review
9.5/10
Amazing
Posted on Mar 28, 2025
The room was pretty clean and serviced daily. The lady at the reception was able to speak English. Breakfast, not many Western options. Location super,next to the metro station. There are plenty of places to go for dinner.
Response from Property: Hello! Thank you for your stay and appreciation! I am glad to bring you a good time for your trip. Your appreciation is not only a great inspiration to the hotel, but also a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are looking forward to your visit again! Welcome back to experience, wish you a happy life!
Sean
Special Queen Room
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 9, 2025
This hotel extremely the best. From check in to check out they served with smile. When i checked in they upgraded my room without any additional charge. This hotel is very close to the tourism area and convenient. I highly recommend this hotel
Response from Property: Dear guest: Hello! Thank you for your trust in Xiaojie! Thank you even more for your generous praise and strong recommendation! Love is so hard to leave Xiaojie. Xiaojie is your most beautiful and warm home in Xi'an. Remember to come back often when you have time!
Khanh Esther
Special Queen Room
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 27, 2025
Great service. Clean room. Central location. The bed is comfy.
Response from Property: Dear guest: Hello! Thank you for giving us a full five point rating. We will continue to work hard with your encouragement and support, and believe that we will do even better! Thank you for your continuous support! Wishing you all the best!
Guest User
Special Queen Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 10, 2025
Good l like here 
Response from Property: Dear guest: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vitality of our progress. Thousands of words can be summed up in one sentence. Thank you for your support of the hotel.
Guest User
Special Queen Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 20, 2025
Good good L like
Response from Property: Thank you for your recognition! The air conditioning filter in the room is cleaned regularly to ensure you breathe fresh air. We hope every stay with us provides you with a comfortable environment!
wee shuan
Special Queen Room
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 29, 2025
good very good
Response from Property: Wow! Your high praise for the service makes us full of enthusiasm! Whether it's front desk reception or room service, we will do our best to do better!
Guest User
Special Queen Room
Stayed in Jun 2025
Couple
7 review
8.0/10
Very Good
Posted on Aug 1, 2025
Location is perfect, very central and close to metro! First room was not clean but staff helped us to change it. Appreciated it :) Overall a positive feedback
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience, and I am also delighted to receive your positive feedback! Our hotel is indeed located in the heart of the city center, adjacent to the subway entrance, making it convenient for both travel and business. We are glad that this has brought you convenience. Regarding the cleaning of the first room, we apologize for any inconvenience caused. Fortunately, we promptly changed your room, which will make your future stay comfortable. We are also relieved. Your recognition is the driving force behind our progress. We will strengthen the inspection of guest room hygiene and strive to provide you with a more perfect experience next time! Looking forward to your next visit~
TUAN LAM
Special Queen Room
Stayed in Jun 2025
Couple
8 review
10/10
Outstanding
Posted on Jul 27, 2025
One of the best hotels in which we stayed! Location is right in the center, 2 minutes from the metro. The room was clean and spacious. A free washing room is provided. Breakfast is Chinese style, so you might have a hard time as a westerner. Nevertheless we had a great stay!
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for us to move forward. Xiaojie strives to continuously create a warm and comfortable living environment for guests, meeting the requirements of different guests with the highest cost-effectiveness. Xiaojie looks forward to your visit again!