The Hotel Lucerne, Autograph Collection
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1 room, 2 adults, 0 children
All properties in Lucerne
The Hotel Lucerne, Autograph Collection
No. 3 of Premium Hotels in Lucerne
Sempacherstrasse 14, Lucerne, Canton of Lucerne, 6002, Switzerland
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Last booked 1 hr ago
Highlights
Great views
Ideal location
Lots to do
Pets welcomeAmenities
Golf course
Skiing
Hiking
Casino
Public parking
Currency exchange
24-hour front desk
Wi-Fi in public areasFree
All amenities
Property Description
Designed by the celebrated Parisian architect Jean Nouvel (Louvre Abu Dhabi), the hotel is tranquilly and centrally situated next to an adjacent park in the heart of Lucerne.The Culture and Convention Center, KKL Luzern, the historic quarter with its lake promenade and the train station are all accessible within a 5-minute walk. Completely conceived and designed by Nouvel, the interiors are an architectural marvel and bear Nouvel's classic hallmark - the interplay of wood and steel. All of THE HOTEL's vertical panels are made from wood, whilst the horizontal panels are made from stainless steel. The purposefully understated corridor leads guests into the rooms, each with large windows that open up breath-taking views of the city and the park next to the hotel. Each room is unique, with different ceiling or wall projections depicting 30 film scenes from Nouvel's own personal background, creating a cinematic experience for guests.
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8.7/10
Nice staff and service.
All 57 reviews
Surroundings
Train: Lucerne Station
(380m)
Train: Luzern, Allmend/Messe
(1.7 km)
Landmarks: The Rosengart Collection
(190m)
Landmarks: Jesuit Church, Lucerne
(360m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Penthouse Deluxe, Suite, 1 King, Mountain View, Upper Floor
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe, Studio, 1 King, Park View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
5
Corner Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
5
Deluxe, Studio, 2 Twin, Park View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Penthouse Junior, Suite, 1 King, Mountain View, Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
5
Garden & Park Loft, Suite, 1 King, Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
8.7/10
Very Good
57 reviews
- Cleanliness8.8
- Amenities8.6
- Location8.6
- Service8.7
Average for similar properties in Lucerne
Review summary
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Service Quality: Staff receive praise for being friendly, attentive, and helpful, contributing to a pleasant stay. They assist with dinner reservations and local recommendations, highlighting their commitment to customer satisfaction.(based on 2 reviews)
Guest User
April 23, 2025
Had a wonderful stay. We got a free upgrade and the room was spacious, clean, comfortable, and well-equipped. Staff were friendly and attentive, and the location was perfect for exploring the area. Would definitely stay here again!
Guest User
September 7, 2023
Great location. Small hotel and over priced. Room is OK. Very interesting room decoration.
DK2023
April 9, 2024
Nice staff and service.
Guest User
September 6, 2025
連住了三天第一天剛去還好 第二天連毛巾浴巾還有地板的踏墊都沒有拿，而且連杯子也沒有洗 我們甚至還給了10歐元的小費 錢拿得很快，但是服務非常的差 雖然位置距離我們要去的音樂廳還蠻近的，可是服務很差設備也非常的老舊 以後大家不要去住這一間飯店
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Anonymous User
March 4, 2025
環境：好
設施：好 隔音一般
服務：好
衞生：好
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M9594****
August 12, 2025
有點沒有達到預期。酒店設計感很強，衞生，設施，服務這些都沒有問題。但是房間佈局有點不是符合住客的喜好。
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1350672****
July 14, 2024
我們家庭出遊，訂了三間房，對比了很久，這是瑞士住過最滿意的酒店，雖然小房間不多，出入很方便，就在火車站附近，酒店設施很新，如果喜歡創意酒店不要錯過這家，大床房很床品很舒服，洗護都是歐舒丹，對我這種追求品質和有相對潔癖的人來説很不錯👍關鍵是小孩子們都很滿意！
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M534147****
January 20, 2025
歧視中國人。不要定
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Services & Amenities
Most popular amenities
Golf course
Off-site
Skiing
Off-site
Hiking
Off-site
Casino
Off-site
Public parking
Additional charge
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, CHF 20.00 (approx. SAR 93.43) Daily. Reservation needed.
Public parking
Additional charge
Transportation
Public transport tickets available
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Currency exchange
Languages spoken
English
Portuguese
Italian
French
Spanish
German
Food & drink
Lobby bar
Halal meals provided
Off-site
Room service
Health & wellness
Golf course
Off-site
Mountain biking
Off-site
Ziplining
Off-site
Rock climbing
Off-site
Ski lift
Off-site
Hiking
Off-site
Skiing
Off-site
Activities
Casino
Off-site
Public areas
PA and sound system
Non-smoking floor
Elevator
Ventilation system
No smoking in public areas
Cleaning services
Laundry service (off-site)
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Business services
Postal service
Fax/copying service
Additional charge
Accessibility
Handrails on stairs
Stair-free main entrance
Safety & security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Carbon monoxide alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican, Continental, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 2 years old and under | Free |
Children 3–11 years old | CHF 25.00 (approx. SAR 116.79) per person |
Children 12–17 years old | CHF 35.00 (approx. SAR 163.50) per person |
Adult | Buffet:CHF 35.00 (approx. SAR 163.50) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CHF 100.00 (approx. SAR 467.13) per night.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: CHF 100.00 (approx. SAR 467.13) per pet per stay
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2015
- Renovated: 2022
- Number of Rooms: 30
Phone:+41-41-2268686
Email:info@the-hotel.ch
Designed by the celebrated Parisian architect Jean Nouvel (Louvre Abu Dhabi), the hotel is tranquilly and centrally situated next to an adjacent park in the heart of Lucerne.The Culture and Convention Center, KKL Luzern, the historic quarter with its lake promenade and the train station are all accessible within a 5-minute walk. Completely conceived and designed by Nouvel, the interiors are an architectural marvel and bear Nouvel's classic hallmark - the interplay of wood and steel. All of THE HOTEL's vertical panels are made from wood, whilst the horizontal panels are made from stainless steel. The purposefully understated corridor leads guests into the rooms, each with large windows that open up breath-taking views of the city and the park next to the hotel. Each room is unique, with different ceiling or wall projections depicting 30 film scenes from Nouvel's own personal background, creating a cinematic experience for guests.
Frequently Asked Questions
What’s the cancellation policy at The Hotel Lucerne, Autograph Collection?
The cancellation policy at The Hotel Lucerne, Autograph Collection depends on your room type and booking terms.What’s the cancellation policy at The Hotel Lucerne, Autograph Collection?
What are the check-in and check-out times at The Hotel Lucerne, Autograph Collection?
Check-in at The Hotel Lucerne, Autograph Collection starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at The Hotel Lucerne, Autograph Collection?
Is breakfast available at The Hotel Lucerne, Autograph Collection?
Yes, The Hotel Lucerne, Autograph Collection provides breakfast. Options include American, Continental, Vegetarian. Is breakfast available at The Hotel Lucerne, Autograph Collection?
Are pets allowed at The Hotel Lucerne, Autograph Collection?
Yes, pets are allowed at The Hotel Lucerne, Autograph Collection, but it’s recommended to contact the property directly to confirm.Are pets allowed at The Hotel Lucerne, Autograph Collection?
Does The Hotel Lucerne, Autograph Collection have a restaurant on-site?
No, The Hotel Lucerne, Autograph Collection does not have an on-site restaurant.Does The Hotel Lucerne, Autograph Collection have a restaurant on-site?
Does The Hotel Lucerne, Autograph Collection offer airport transfer services?
No, The Hotel Lucerne, Autograph Collection doesn’t offer airport shuttle or transfer options.Does The Hotel Lucerne, Autograph Collection offer airport transfer services?
About This Property
| Nearest Train Station | Lucerne Station |
|---|---|
| Distance to Train Station | 0.38KM |
| Average Price From | SAR2422 |
| Hotel Star Rating | 5 |