Galaxy Apartments Lucerne

Very poor. 1. The entrance is right next to the trash can truck accumulation center. 2. It is far away from the station attractions. It takes about 15 to 20 minutes to walk. When I went back at night, the original picture was very dark without lights. 3As soon as I entered the door, the musty smell was very strong and indescribable. I couldn't stand the rotten smell and the musty smell. I went directly to the supermarket and bought a bottle of disinfectant. I sprayed the whole bottle and sprayed it all over the house. 4The sofa is also broken. 5. It is very difficult for very small girls to turn around due to bleeding. In addition, the drainage is very poor and cannot be drained at all. 6. Although we booked for two days, we stayed one day and gave up on the other day. Fortunately, they were still unwilling to refund through the 𢹂Process coordination. I really don’t want any Chinese to suffer.

A strange thing happened in the early morning. Around 5:40, when we were still sleeping, the doorbell suddenly rang, waking us up. How could someone ring the doorbell so early in the morning? The bell rang for a while and then stopped. Just as we were about to fall asleep, the doorbell rang again. It lasted for a while and then stopped. This time we were completely woken up and felt a little panicked. After all, we were abroad. When the doorbell rang for the third time, we went to the door to see what was going on. As soon as we walked to the door, we heard the sound of someone rushing downstairs in the corridor. Looking out through the peephole, the lights in the corridor were still on and no one was there. There couldn't be a thief. We suddenly lost all sleep and immediately contacted the landlord on WHATSAPP. There was no reply, so we contacted Ctrip customer service. It was not until 19:57 local time that Ctrip customer service contacted the landlord and told us that the hotel's reply was that because the apartment is located in a public area, it cannot control who rings the doorbell. The doorbell was indeed installed in the hallway. The name of the apartment was clearly written on the bottom of the doorbell. There should be no possibility of pressing the wrong button. Moreover, the doorbell should be set up with a doorbell shut-off function like a hotel, otherwise it will seriously affect the normal rest of the guests and make people doubt the safety. What is worthy of praise is Ctrip's customer service, quick follow-up and responsible attitude. The apartment is about 15 minutes' walk from the train station and about 5 minutes from the old town. The apartment is located next to a small street, and there are no people on the street at night. There is a double bed and a sofa in the apartment. The double bed is not big, and there is something wrong with the spring. It creaks when it moves. The kitchen has an oven, refrigerator, and induction cooker. The hand-held shower head and rod are broken, so it can only be held by hand, which is very inconvenient.