Smartflats - New Yorker
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1 night
1 room, 2 adults, 0 children
All properties in Luxembourg
Smartflats - New Yorker
86 Dernier Sol, Luxembourg, 2543, Luxembourg
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Amenities
Wi-Fi in public areas
Dutch
French
Spanish
Room service
No smoking in public areas
Fire extinguisher
Smoke detector
All amenities
Property Description
With a stay at Smartflats - New Yorker in Luxembourg City (Bonnevoie), you'll be within a 5-minute drive of den Atelier and Passerelle. This apartment is 0.8 mi (1.4 km) from Stade Achille Hammerel and 1 mi (1.6 km) from Sacre Coeur Church.
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4.4/10
Cleanliness4.4
Amenities4.4
Location4.4
Service4.4
All 48 reviews
Surroundings
Airport: Luxembourg Airport
(7.3 km)
Train: Luxembourg
(890m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Studio Apartment
Non-smoking
Private bathroom
Refrigerator
Clothes hangers
Microwave
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Penthouse Apartment
2 bedrooms: 2 queen beds | 1 living room: 1 sofa bed
Non-smoking
Private bathroom
Refrigerator
Clothes hangers
Microwave
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One-Bedroom Apartment
1 bedroom: 1 queen bed | 1 living room: 1 sofa bed
Non-smoking
Private bathroom
Refrigerator
Clothes hangers
Microwave
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Two-Bedroom Apartment
2 bedrooms: 2 queen beds | 1 living room
Non-smoking
Private bathroom
Refrigerator
Clothes hangers
Towels
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Apartment With Terrace
1 bedroom: 1 queen bed | 1 living room: 1 sofa bed
Non-smoking
Private bathroom
Refrigerator
Clothes hangers
Towels
Check Availability
Penthouse Apartment
3 bedrooms: 3 queen beds | 1 living room: 1 sofa bed
Non-smoking
Private bathroom
Refrigerator
Clothes hangers
Microwave
Check Availability
Hide Room Types
Guest Reviews
4.4/10
48 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Average for similar properties in Luxembourg
Guest User
December 1, 2024
Entrance door broken and permanently open. Lift broken. Lock on apartment door tampered with. Apartment was dirty. No WiFi (they convince you there is but don’t be fooled). No remote for the tv. Soap dispensers empty. No hairdryer. No kettle. External electronic shutters broken, most of them in the closed position. Could be a fire exit risk. We contacted the company 4 times but nothing was resolved. It’s a real shame as it was a nice apartment but Smartflats just don’t seem to care.
Verified traveler
November 19, 2024
Do not book
Property had damage in all aspects. There were homeless people sleeping on the bottom floor and the whole place had a horrible smell from top to bottom
COSME
November 23, 2024
No Wifi and awful service
WIFI did not work. I called and they daid they were worki g on it. I started reading prior reviews and turns out Wifi had not worked 2 weeks prior to my arrival. Also the master vedroom sink was clogged. I made contact with maintenance and advised them of the problem, they walked into the apt saw the priblem took pics and never fixed it. We also didn't have handsoap and they still didn't do anything about it. In other words, the apartment is nice, but us tourists sepend a lot on Wifi to plan our activities and they did not care and obviously have not cared about it for a while.
Courtney
November 26, 2024
Possibly one of the worst stays at a place I have ever had, smartflats the company as a whole is a catfish nothing like the pictures or descriptions.
If you are confined to a wheelchair or have problems walking the lift doesn’t work which they know about
There was dirty food left in the fridge and laundry left in a cupboard
There was needles and drug packets left on the stairs going up to the room
Overall AVOID booking here
MICHAEL
November 20, 2024
Poor set up
Lift does not work meaning climbing 10 flights of stairs each time and one of our party has a bad leg.
Sofa bed has broken legs and does not sit right when pulled out.
No linen is available for the sofa bed.
Only two sets of towels provided for 3 people.
TV does not work.
Shower has no attachment clip so you could only hold it to shower and no rain shower head on it even though it has a function for one with water just pouring out of a hole in the taps
Picture in bathroom is broken and window in living area badly cracked just in case you decide to take that from our deposit.
All in all a very poorly prepared apartment for anyone to use. All of this information and photos where sent to Smartflats for a form of refund but no luck as yet!
Quinn
November 3, 2024
They said there was wifi but when we got there there was none. Place had a weird odor and all the dishes were nasty. Also all the soap was empty.
Christian
November 1, 2024
The flat was really dirty. Own Duvet Covers are highly recommended! The towels were wet and already used before.
Sheena Marie
December 2, 2024
The place was very clean and spacious. The only problem was that there’s no Wifi. Tried to contact support many times but it was not resolved. Noone came to fix it and customer support stopped communicating.
Peter
October 24, 2024
The door was broken, the elevator was broken and there was no wifi. Homeless people also sleeping in the hall.
Services & Amenities
Most popular amenities
Wi-Fi in public areas
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Languages spoken
Dutch
French
Spanish
Food & drink
Room service
Public areas
No smoking in public areas
Safety & security
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
The property will provide check-in details after booking
To check-in, contact the property 1 day in advance by email/phone
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €150.00 (approx. TWD 5,428) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Number of Rooms: 24
Phone:+352-3225885644
Email:info@smartflats.be
With a stay at Smartflats - New Yorker in Luxembourg City (Bonnevoie), you'll be within a 5-minute drive of den Atelier and Passerelle. This apartment is 0.8 mi (1.4 km) from Stade Achille Hammerel and 1 mi (1.6 km) from Sacre Coeur Church.
Take in the views from a terrace.
Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 24 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and electric kettles.
Take in the views from a terrace.
Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 24 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and electric kettles.
Frequently Asked Questions
What’s the cancellation policy at Smartflats - New Yorker?
The cancellation policy at Smartflats - New Yorker depends on your room type and booking terms.What’s the cancellation policy at Smartflats - New Yorker?
What are the check-in and check-out times at Smartflats - New Yorker?
Check-in at Smartflats - New Yorker starts from 16:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Smartflats - New Yorker?
How do I get to Smartflats - New Yorker from the nearest airport?
The nearest airport is Luxembourg Airport, located about about 14 mins from hotel by car (7.3 km) away.How do I get to Smartflats - New Yorker from the nearest airport?
About This Property
| Nearest Airport | Luxembourg Airport |
|---|---|
| Distance to Airport | 7.35KM |
| Nearest Train Station | Luxembourg |
| Distance to Train Station | 0.89KM |
| Hotel Star Rating | 3 |