Four Points by Sheraton Luohe

Four Points by Sheraton Luohe Reviews

Four Points by Sheraton Luohe

No. 6 West Branch of Songshan Road, Yancheng District, Luohe, Henan, 462000, ChinaSee Hotel Details
Four Points by Sheraton Luohe
Four Points by Sheraton LuoheFour Points by Sheraton LuoheFour Points by Sheraton Luohe
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1 night

Guest Reviews

9.3/10
Very Good
801 review
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(801)
Positive reviews(781)
Reviews with photos/video(132)
Classy environment(82)
Delicious breakfast(55)
Friendly front desk staff(54)
Perfect for business trips(32)
Garden view(26)
Clean pool(21)
Great swimming pool(21)
Poor air conditioning(13)
Negative reviews(20)
Delgado Rodriguez
Cozy Queen Room
Stayed in Aug 2025
Business traveler
3 review
10/10
Outstanding
Posted on Sep 16, 2025
The hotel location is great, so many options for food and shops nearby. Really nice staff in the check in and restaurant. Room was very clean and they have some extra chargers, perfect when you have more devices. The breakfast was great, almost no western food but it was tasty.
Response from Property: 尊敬的賓客,太感謝您把入住體驗的細節都誇到啦!酒店能選在餐飲、商店集中的位置,就是想讓您出門更方便;工作人員的友好服務、乾淨的房間,還有為多設備用户準備的備用充電器,都是我們用心打磨的小細節。至於早餐,您提到 “西餐較少” 的建議我們已記下,後續會適量增加多種選擇,讓口味更豐富。下次來還想體驗什麼,隨時跟我們説,期待再給您舒心體驗!
Marco
Cozy Queen Room
Stayed in Mar 2024
Business traveler
2 review
8.5/10
Very Good
Posted on Apr 19, 2024
All good
Response from Property: 尊敬的賓客,感謝您入住漯河建業福朋酒店,並抽出寶貴的時間給予我們好評。我們致力於為所有客人提供品質出眾、高效便捷的服務,為您打造旅途中舒適的居所。再次感謝您對於酒店此次服務的肯定,期待您下次來漯河再會!
Unai Basa
Cozy 2-bed Room
Stayed in Oct 2023
Business traveler
14 review
10/10
Outstanding
Posted on Jan 30, 2024
Great
Guest User
Cozy 2-bed Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 20, 2025
I was quite satisfied with my stay overall. I felt very good from the moment I walked in. The lady at the front desk was very nice. Not only did she check me in quickly, she was also very considerate and took the initiative to tell me the WiFi password and breakfast time, and introduced some good restaurants and shopping places around the hotel. The room was simple and warm, clean and hygienic, and the air conditioning was also OK. There are many types of breakfast, including porridge, noodles, bread, fruit, and freshly ground coffee. The spicy soup is especially good. What surprised me most was that when I checked out, the lady at the front desk prepared souvenirs: water, fruit and yogurt. It seemed that the ladies at the front desk really cared about the guests' experience. If I come to Luohe next time, I will stay here again.
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Response from Property: Thank you for your careful and warm evaluation. It is our constant pursuit to make you stay comfortable and satisfied. Thank you for your company and support. We will also unswervingly provide you with more considerate services and look forward to your next visit!
Yiqing169
Cozy 2-bed Room
Stayed in Jan 2025
Family
109 review
10/10
Outstanding
Posted on Feb 10, 2025
Second visit to Henan, thinking of visiting Pang Donglai in Xuchang, stopping in Luohe on the way, and choosing Sheraton Hotel, the facilities and environment are good, the price-performance ratio is also high during the Spring Festival, parking is convenient, the service is good, I asked the aunt for 2 bottles of water, and the aunt was afraid that it was not enough and gave me 3 bottles 😂. The first time I had stewed noodles in Henan, there was a lot of mutton, but later in other cities there was less and less meat 🙈. It was quite a distance from Luohe Ancient Town. The Wenfeng Tower in Luohe Ancient Town was filled with various blessings, which was also a beautiful landscape.
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6/10
Response from Property: Dear guest, thank you for staying at Four Points by Sheraton Luohe and taking the time to give us a good review. We are committed to providing all guests with superior quality, efficient and convenient services, creating a comfortable home for you during your journey. Thank you again for your affirmation of our hotel's service. We look forward to seeing you next time in Luohe!
Youhua
Cozy 2-bed Room
Stayed in Apr 2025
Business traveler
30 review
4.0/10
Posted on May 7, 2025
The room was terrible. I changed two rooms in a row and couldn't rest in any room. This is the first time I gave a bad review on Ctrip when booking a hotel. The Ctrip rating is too unrealistic (either the air conditioner didn't work or the smoke detector kept alarming). How can you rest in this situation? Bad review, bad review.
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Response from Property: Thank you for your valuable suggestions. We will work hard to improve and provide you with a better experience in the future. We look forward to your next visit.
Guest User
Cozy 2-bed Room
Stayed in Apr 2025
Family
5 review
7.5/10
Posted on May 3, 2025
It is said to be the number one hotel in Luohe, but it is just so-so. The facilities and services are just average.
Original TextTranslated by Google
Response from Property: Thank you for your careful and warm evaluation. It is our constant pursuit to make you stay comfortable and satisfied. Thank you for your company and support. We will also unswervingly provide you with more considerate services and look forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Jul 2024
Family
1 review
8.5/10
Very Good
Posted on Aug 25, 2024
The first room was 706, but the air conditioner was not cold and the bathtub did not drain. We changed to another room, 729, and the toilet was leaking, with a large puddle on the bathroom floor. The front desk staff was very good and handled the business quickly, but the facilities were seriously damaged.
Original TextTranslated by Google
Response from Property: Thank you for your valuable suggestions. We will work hard to improve and provide you with a better experience in the future. We look forward to your next visit.
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Family
3 review
9.0/10
Great
Posted on Feb 10, 2025
Facilities: The room is close to the elevator, and the elevator is too loud, affecting rest Hygiene: Good Environment: Good Service: Good
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Guest User
Cozy Queen Room
Stayed in Dec 2024
Family
6 review
10/10
Outstanding
Posted on Feb 27, 2025
It is said to be the best hotel in Luohe. I think compared with the local economic level, it is already first-class. Although the facilities cannot be compared with those in second-tier and first-tier cities, the attitude of the waiters is definitely comparable to that of international five-star hotels. I thank them for sticking to their posts during the Spring Festival and bringing warmth to us, the returning wanderers.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Four Points by Sheraton Luohe and taking the time to give us a good review. We are committed to providing all guests with superior quality, efficient and convenient services, creating a comfortable home for you during your journey. Thank you again for your affirmation of our hotel's service. We look forward to seeing you next time in Luohe!
Guest User
Superior Queen Room
Stayed in May 2024
Family
20 review
9.5/10
Amazing
Posted on Jun 26, 2024
Overall it's pretty good. When traveling by car, as soon as you arrive at the hotel, there are two beautiful girls helping you with your luggage. Wherever you pass, beautiful girls will take the initiative to greet you. But when we were leaving the hotel, we pulled the big suitcase to the car and no boy helped us. The security guard in the parking lot stared at me with his big eyes. I couldn’t tell whether he was counting ants on the ground or feeling sad about not having a good breakfast. Anyway, he didn’t see me struggling to put the suitcase into the trunk, which wiped out my good mood of enjoying the freshly squeezed soy milk and crispy egg-filled pancakes for breakfast.
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Response from Property: Dear guests, thank you for staying at Four Points by Sheraton Luohe and taking the time to share your experience with us. We are honored to receive your comments. We will also actively communicate with the leadership regarding the questions you raised. We hope that your next stay at our hotel will bring you a better experience and we look forward to seeing you again!
Johnn 23
Cozy 2-bed Room
Stayed in May 2024
Family
26 review
10/10
Outstanding
Posted on Jun 10, 2024
Four Points by Sheraton Jianye is the best choice for staying in Luohe. The hardware and software are excellent, and the service is very attentive. The housekeeper lemon (housekeeper Zhang Huan) deserves special praise. He is very considerate and enthusiastic. Your work attitude makes us feel warm and happy. I wish you better and better.
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Response from Property: Meeting you in the vast sea of ​​people is the most beautiful moment in Xiaofu's life. Thank you for your recognition and encouragement. The short encounter has left us with eternal memories. I look forward to your coming to enrich our memories next time~
Fengxingtianxiabuliubu
Cozy Queen Room
Stayed in Apr 2024
Business traveler
2 review
10/10
Outstanding
Posted on Jun 2, 2024
Not long after I booked the room, the housekeeper Lemon called me and asked about our approximate arrival time and room requirements. Since I had booked two rooms here, they told me very considerately that they would try their best to arrange the two rooms together. Moreover, the welcome fruits arranged are also very good. In the morning, the housekeeper would recommend a nearby breakfast to us, and my friend and I tried the nearby spicy soup, which was indeed delicious. All in all, a satisfying trip. Come again next time.
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Response from Property: Dear guest, thank you for staying at the Four Points Hotel Luohe Jianye and taking the time to give us a positive review. We are committed to providing all guests with outstanding quality, efficient and convenient services, and creating a comfortable residence for you during your journey. Thank you again for your affirmation of the hotel's service. We look forward to seeing you next time you come to Luohe!
Guest User
Cozy 2-bed Room
Stayed in Mar 2024
Family
14 review
10/10
Outstanding
Posted on Apr 28, 2024
There were some minor problems on the day of check-in, but the hotel staff was very friendly and responded quickly. They solved the problem quickly and deserve respect. They also gave the child a little bear with great love. Thank you. The overall hardware facilities of the hotel are also good and meet the corresponding star standards. By the way, the breakfast is also good and deserves praise.
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Response from Property: Dear guests, thank you for taking the time to give us your evaluation. We are very sorry and regretful that we did not satisfy you this time. Xiaofu once again expresses his deepest apologies to you and hopes that you will have a better stay experience when you come back next time. Thank you again for your affirmation of the hotel's service this time and look forward to seeing you next time you come to Luohe!
Bengongweihebuke~
Cozy 2-bed Room
Stayed in Mar 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 18, 2024
The room is average, but the overall maintenance is OK. There is a swimming pool and a gym. Although the gym is not very big, it has all the basic facilities and is quite complete. The hotel's back garden is beautiful, with many green plants and beautiful flowers, suitable for walking. The front desk lady specifically told me to arrange a garden view room, which is very considerate. I will come again next time. The room is average, but the overall maintenance is OK. There is a swimming pool and a gym. Although the gym is not very big, it has all the basic facilities and is quite complete. The hotel's back garden is beautiful, with many green plants and beautiful flowers, suitable for walking. The front desk lady specifically told me to arrange a garden view room, which is very considerate. I will come again next time
Original TextTranslated by Google
Response from Property: Meeting you in the vast sea of ​​people is the most beautiful moment in Xiaofu's life. Thank you for your recognition and encouragement. The short encounter has left us with eternal memories. I look forward to your coming to enrich our memories next time~