Atour Hotel Kunming Xiaokang Avenue

Atour Hotel Kunming Xiaokang Avenue Reviews

Atour Hotel Kunming Xiaokang Avenue

638 Xiaokang Avenue, Wuhua District, Kunming, Yunnan, ChinaView Hotel Details
Atour Hotel Kunming Xiaokang Avenue
Atour Hotel Kunming Xiaokang AvenueAtour Hotel Kunming Xiaokang AvenueAtour Hotel Kunming Xiaokang Avenue
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Atour Hotel Kunming Xiaokang Avenue Guest Reviews

4.9/5
Perfect
584 review
Verified reviews
Location4.8
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(584)
Positive reviews(579)
Reviews with photos/video(59)
Classy environment(45)
Delicious breakfast(44)
Friendly front desk staff(42)
Quiet & comfortable(37)
Convenient parking(24)
Perfect for kids(9)
Good lighting(6)
Has rooms for families(5)
Negative reviews(5)
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The service is very good. The breakfast is rich and has many varieties. The four-piece bedding set is very comfortable to sleep on. The surrounding area is also very convenient. There is a lot to eat. It is so close to the zoo. I am very satisfied. The whole family can go out to play.
Original TextTranslated by Google
Response from Property: Duo'er is very shy after receiving your praise! Your satisfaction is our greatest honor. Choosing Atour is choosing a trip that is pleasant to the body and mind. Atour respects treating family members with care and being sincere to friends. We welcome every friend from afar. We care about every time we have with you. The encounter, whether short or long, will be wonderful and unforgettable for you! Looking forward to your next visit! ----Love you Duo'er
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Other
38 review
0.6/5
Posted on Oct 20, 2024
Is this the Yaduo I know? I stay in hotels almost 20 days a month, and I have to stay in Atour for 15 days, and I basically don’t comment. What is the situation with Atour? When I parked my car, the security guard yelled at me. He would sometimes blame me for parking like this, and sometimes he would blame me for parking like this. Damn, don't bark until you have parked in your designated parking space, watchdog. The second time I entered Atour, two employees were together. One kept telling the other that it would be quieter to upgrade. He also told me, and I said thank you. Later, I stayed next to the roadside and it was so noisy all night. The so-called upgrade How? I don’t recognize Yaduo’s room or what? Don't talk about the upgrade, there are no balls in the refrigerator. What's even more hateful is that the air conditioner is central air conditioning. I can't bear to turn it on. I was so hot all night. It really doesn't deserve the name Atour. This store is disgusting.
Original TextTranslated by Google
Response from Property: Dear Sir: Duoer is deeply sorry for your experience. Because the security guard belongs to the property management company, Duoer has communicated with the property management company about the security attitude issue to prevent such things from happening. All twin beds in our house are close to the road. When I checked in, I saw that the superior twin room you booked is closer to the elevator, so I upgraded you to the executive room. It is further away from the elevator and has a larger space. There is an issue with the air conditioning in the room. It was also due to Duoer's negligence that when checking in at the front desk, we did not inform you that the room has an air conditioning switch panel that can be adjusted independently. This caused you to think that the air conditioning was controlled by us. I am really sorry. Duoer still hopes that you can give us a chance to reform. We look forward to it. Your visit again!
Guest User
Superior Queen Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The hotel has thoughtful sanitation services and convenient food (breakfast included). Datang also has free coffee. There is also a laundry room and a gym on the seventh floor. It makes me feel like I can stay in the hotel all day without going out. The transportation is also convenient. Recommended
Original TextTranslated by Google
Response from Property: Duo'er is very shy after receiving your praise! Your satisfaction is our greatest honor. Choosing Atour is choosing a trip that is pleasant to the body and mind. Atour respects treating family members with care and being sincere to friends. We welcome every friend from afar. We care about every time we have with you. The encounter, whether short or long, will be wonderful and unforgettable for you! Looking forward to your next visit! ----Love you Duo'er
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Family
8 review
4.5/5
Great
Posted on Apr 10, 2024
The room is clean and tidy without any peculiar smell. It is a newly opened hotel, which is guaranteed. It is just a little noisy upstairs. The room design is also reasonable, with a place to hang clothes. It is convenient to eat around, the environment is average, and it is relatively close to Cuihu Lake and Kunming Old Street.
Original TextTranslated by Google
Response from Property: The best trip is to be in Atour, where you will always encounter unexpected warmth, and among thousands of people, you are not one step too early or one step too late. We are glad to meet you. A spring breeze is worse than a satisfied smile from you. We look forward to your next visit to experience more surprises, and you must remember it then. Give us a full score again.
dzhp01
Guestroom (2 beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The breakfast is rich in variety and tastes great! ! !
Original TextTranslated by Google
Response from Property: Duo'er is very shy after receiving your praise! Your satisfaction is our greatest honor. Choosing Atour is choosing a trip that is pleasant to the body and mind. Atour respects treating family members with care and being sincere to friends. We welcome every friend from afar. We care about every time we have with you. The encounter, whether short or long, will be wonderful and unforgettable for you! Looking forward to your next visit! ----Love you Duo'er
Dongjie ོ
Superior Queen Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Very good, the front desk and reception are excellent. Starting from this Atour experience, I will choose Atour when I go to other cities in the future. Great stay experience and humanistic care. Very safe.
Original TextTranslated by Google
Response from Property: In the busy years, Duoer will cherish this friendship especially. I can't express all the words in my heart with just a few words. I just hope that these words can bring Duoer's blessings and care.
Peiqichiqiaolezi67
Superior Queen Room
Stayed in Feb 2024
Couples
7 review
4.8/5
Amazing
Posted on May 17, 2024
The room is overall very good, with complete facilities and a good hotel atmosphere. Maybe I lived on a higher floor and the shower water flow was relatively small. You can get water at the hotel as you like, and you can also take away coffee. The breakfast is rich in variety and highly recommended.
Original TextTranslated by Google
Response from Property: Duo'er is very shy after receiving your praise! Your satisfaction is our greatest honor. Choosing Atour is choosing a trip that is pleasant to the body and mind. Atour respects treating family members with care and being sincere to friends. We welcome every friend from afar. We care about every time we have with you. The encounter, whether short or long, will be wonderful and unforgettable for you! Looking forward to your next visit! ----Love you Duo'er
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The room was very clean and quiet. The front desk staff had a very good service attitude. The weather was hot and there was ice jelly to eat, which was great! Special praise for the front desk staff for their great service
Original TextTranslated by Google
Response from Property: Duoer is very shy to receive your praise! Your satisfaction is our greatest honor. Choosing Atour is choosing a pleasant trip. Atour respects and treats family members with care and friends with sincerity. We welcome every friend who comes from afar. We care about every encounter with you, whether it is short or long, and we will give you a beautiful and unforgettable experience! Looking forward to your next visit! ---Love you Duoer
Guest User
Superior Queen Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The rooms at Atour Hotel are clean and tidy, and the stay is comfortable. The front desk staff are gentle and enthusiastic. The cleaning staff are kind and proactive in greeting and greetings. The hotel's food delivery robot demonstrates the quality of modern digital services. The overall design of the hotel is simple and user-friendly. The bedside is equipped with automatic sensor reminder lights. , ensuring that getting out of bed at night is safe and convenient. The bedside table is equipped with a wireless charger for convenient charging. The room is equipped with a fire safety mask. The safety factor is high. The overall stay is comfortable and pleasant. I hope Atour will get better and better.
Original TextTranslated by Google
Response from Property: Duo'er was elated by the praise. Meeting is fate. Duo'er is really happy to be able to leave such a good impression on you! We are still here waiting for you, time is not old and we will never leave.
Niuying
Superior Queen Room
Stayed in Feb 2024
Business travelers
162 review
4.5/5
Great
Posted on Mar 16, 2024
Facilities: Complete Hygiene: Good Environment: Relatively quiet Service: Very good👍! There is a parking lot🅿️ Suitable for self-driving business travel! There is no coffee bag in the room, which is a bit uncomfortable! Breakfast is OK!!!
Original TextTranslated by Google
Response from Property: The best trip is to be in Atour, where you will always encounter unexpected warmth, and among thousands of people, you are not one step too early or one step too late. We are glad to meet you. A spring breeze is worse than a satisfied smile from you. We look forward to your next visit to experience more surprises, and you must remember it then. Give us a full score again.
Anonymous User
Superior Queen Room
Stayed in Feb 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The pillows of Atour are really as good as they are said to be. They are very comfortable to sleep in. The breakfast is also very good. The experience is very good and I am very satisfied... The girl at the front desk is very friendly. Recommended! 👍
Original TextTranslated by Google
Response from Property: Atour is a humanistic hotel focusing on local photography and reading. Warmth, comfort, nature and tranquility are our styles. Atour is grateful to meet you and thank you for choosing Atour Hotel. We will continue to work hard to bring better services to you and other families who choose Atour. Atour looks forward to meeting you next time, and unexpected warmth awaits you!
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Very satisfied, about fifteen minutes away from the zoo. The room is clean and hygienic. We got a free morning and upgraded the room type. The lady at the front desk is gentle and enthusiastic. When leaving the hotel, they knew we were going to the safari park and thoughtfully asked us if we needed to bring a few bottles of water. Good reviews. Will recommend to family and friends.
Original TextTranslated by Google
Response from Property: Duo'er is very shy after receiving your praise! Your satisfaction is our greatest honor. Choosing Atour is choosing a trip that is pleasant to the body and mind. Atour respects treating family members with care and being sincere to friends. We welcome every friend from afar. We care about every time we have with you. The encounter, whether short or long, will be wonderful and unforgettable for you! Looking forward to your next visit! ----Love you Duo'er
paomozhu
Executive Queen Room
Stayed in Jan 2024
Family
28 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The room is very good! Very big! The service is even better! We upgraded the room with one old and one child! They asked us when to clean the room very kindly. It is clean and tidy! The quality of Atour is trustworthy!
Original TextTranslated by Google
Response from Property: Duoer is very shy to receive your praise! Your satisfaction is our greatest honor. Choosing Atour is choosing a pleasant trip. Atour respects and treats family members with care and friends with sincerity. We welcome every friend who comes from afar. We care about every encounter with you, whether it is short or long, and we will give you a beautiful and unforgettable experience! Looking forward to your next visit! ---Love you Duoer
Guest User
Jimu Double Bed Room
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 13, 2024
My car broke down and I drove to Kunming Tesla Center temporarily. I randomly booked a hotel to rest for one night and then left. Unexpectedly, I had the best night’s sleep. Do I have to trust Atour for the bedding? In addition, the attitude of the service staff is much better than that of many five-star hotels! Must give a good review
Original TextTranslated by Google
Response from Property: The best trip is in Atour, where you will always encounter unexpected warmth, and among millions of people, there is never a step too early or too late. Duo'er, we are glad to have met you. Your satisfied smiling face is not as good as the spring breeze. We look forward to experiencing more surprises when you come next time. We will definitely remember you then. Give the Duoers full praise again
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Family
6 review
4.5/5
Great
Posted on Aug 9, 2024
Clean, good bedding, and friendly service staff. It's close to the wildlife park, and opposite the hotel is a relatively large new community with a lot of food and entertainment. Except that the room is a little small and you have to go to the front desk to enter your license plate every time you enter or exit a vehicle, everything else is pretty good.
Original TextTranslated by Google
Response from Property: Dear Duoer: Thank you for choosing Atour Hotel. Thank you for your comments. I am also very sorry to bring you a bad experience. Duoer will seriously make rectifications. We look forward to your next stay. Duoer will provide you with a better experience. services