Piazza Cioccaro 9, Lugano, Canton of Ticino, 6900, SwitzerlandSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
70 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.3
Service8.8
Cleanliness8.7
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All reviews(70)
Positive reviews(22)
Reviews with photos/video(4)
Awesome stay(9)
Great service(6)
Great location(6)
Delicious breakfast(5)
The Yellow Bucket
Economy Twin Room
Stayed in Feb 2025
Couple
7 review
9.0/10
Great
Posted on May 12, 2025
Good location and services. I really like the breakfast. Very close to the tram. You can go straight right to the hotel.
Ladda
Economy Twin Room
Stayed in Apr 2025
Family
12 review
9.5/10
Amazing
Posted on May 14, 2025
Great location, friendly staffs and helpful , great breakfast too.
Zwaylim
Economy Twin Room
Stayed in Apr 2025
Solo traveler
8 review
10/10
Outstanding
Posted on May 20, 2025
Superb location, close to everything.
IMTPTC
Economy Twin Room
Stayed in Mar 2024
Couple
9 review
6.5/10
Posted on May 4, 2024
Great location; a bit dated though and can be noisy due to the cable car
Viktoriia
Superior Double Room
Stayed in Jul 2022
Booked for others
4 review
10/10
Outstanding
Posted on Aug 16, 2022
Very nice shampoo and shower gel. There was coffee machine (but works badly) and a bottle of water. And two big mirrors, and very nice breakfast
KP Thailand
Economy Twin Room
Stayed in Dec 2024
Couple
15 review
10/10
Outstanding
Posted on Mar 26, 2025
Lovely
M. Yam
Standard Room
Stayed in Jan 2023
Couple
24 review
8.5/10
Very Good
Posted on Feb 8, 2023
Very convenient to and from the railway station
Guest User
Economy Twin Room
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on Jun 20, 2025
When I first arrived at Lugano train station, I followed the navigation... Oh my god, looking down from the hillside, and pulling the luggage... The zigzag stairs made it really tiring to walk to the hotel... After checking in, I found that there was a cable car going up and down in the train station... It was immediately accessible... I was sweating all over my back... I wondered why no one told me about this in the reviews on the platform:)~:)
Remember, there is a cable car directly in the train station... This hotel is next to (inside) the station! It's so convenient, and it's also very fast to get to the train station after checking out~🥰~ Moreover, when checking in, the hotel printed a QR code. This is where you can take the cable car to the train station as many times as you want~😀
Although the hotel room is not big, the front desk service is good, comfortable, clean, and tidy, and the location is good, and it is very convenient to visit the old town!
I will stay in this hotel again next time I come!
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Balllangmor
Economy Twin Room
Stayed in Mar 2025
Couple
30 review
8.0/10
Very Good
Posted on Apr 30, 2025
It is a little far from the train station, about 600 meters. The way up to the reception is a series of stairs, which requires a lot of effort to carry large luggage. The room is comfortable, and the bathroom is good.
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Guest User
Economy Twin Room
Stayed in Mar 2025
Business traveler
17 review
10/10
Outstanding
Posted on Apr 14, 2025
The hotel was very nice and clean. The staff were very friendly and helpful.
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Dominic
Economy Twin Room
Stayed in Aug 2024
Solo traveler
19 review
9.0/10
Great
Posted on Sep 8, 2024
Great hotel in central area. Renovated rooms, general structure dated.
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Linxiaomai
Comfort Twin Room
Stayed in Oct 2024
Business traveler
38 review
10/10
Outstanding
Posted on Dec 10, 2024
Very satisfied
Facilities: Not bad
Sanitation: Clean and tidy
Environment: Beautiful
Service: Very good
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Guest User
Standard Twin Room
Stayed in Mar 2025
Couple
2 review
9.5/10
Amazing
Posted on Apr 20, 2025
Top location. Warm welcome. Good, hearty breakfast.