A Palazzo Busdraghi Residenza d'Epoca

Wonderful B&B! Wish we could have stayed longer. We were greeted warmly at this 13th century renovated palace. Entering through the huge wooden door with a skeleton key felt like we were stepping back in time. But...the room was beautiful and breakfast was delicious. Would highly recommend and would love to return someday.

We had a lovely stay at A Palazzo Busdraghi Residenza d’Epoca in Lucca. The location is incredibly central—right on one of the main streets inside the walls, which made it very convenient to explore the city on foot. That said, being on a main road means it can be a bit noisy at times, but that’s to be expected in such a lively, historic area. The building itself is full of character, as you’d expect from an old palazzo, with a few quirks here and there. Still, it’s a comfortable and reliable place to stay, and the charm far outweighs any minor inconveniences. One major highlight was the hospitality. Ingrid and Marta were absolutely wonderful—so helpful and welcoming. They made excellent restaurant recommendations, helped us reserve dinners, taxis, and even arranged outings. Their assistance made our trip much smoother and more enjoyable. Breakfast each morning was a light selection of pastries and included in the stay, which was a nice touch before heading out for the day. There’s also private parking available about 5–10 minutes away by foot, which was convenient for us as we had a car. Overall, A Palazzo Busdraghi is a solid choice if you’re looking for a central base in Lucca with personalized service and local charm!

This hotel was in a perfect location. It was a 30 minute cab journey from Pisa but worth the journey to be in this beautiful city. Amazing restaurants no more than a 10 minute walk. The lady who ran this hotel was friendly and could not do enough for us, we checked in early as our rooms were ready, she advised us on our restaurant reservations, recommending a better one for our Saturday night (which was amazing). Rooms were clean and airy. Our only one issue was the stairs in our room. Both me and my husband slipped down them, we mentioned this and she said she would consider putting a ***** on the bottom stair. Breakfast was perfect for our needs. A lovely stay, I would stay here again.

Wonderful clean and beautiful

This charming, perfectly located hotel has well appointed rooms, a lovely, caring staff and a wonderful breakfast to start the day. Located on Via Fillunga, you are in the heart of Lucca. Dolce Marta and Dolce Ingrid are a delight - helpful, kind, fun and both speak excellent English. I loved staying at this wonderful hotel.