Grand Universe Lucca, Autograph Collection
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1 night
1 room, 2 adults, 0 children
All properties in Lucca
Grand Universe Lucca, Autograph Collection
No. 20 of Cultural Hotels in Tuscany
Piazza Del Giglio, P.za Napoleone, 1, Walled City, Lucca, Tuscany, 55100, Italy
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Highlights
Delicious breakfast
Ideal location
Pets welcome
Lots to doAmenities
Hiking
Gym
24-hour front desk
Luggage storage
Bar
Restaurant
Childcare service
Wi-Fi in public areasFree
All amenities
Property Description
Everything is authentic, from the city, with its history and perfectly preserved original architecture, to the elegant Palazzo masterfully renovated. Located literally in the heart of Lucca, whose walls are intact from the right next to the Piazza Napoleone which was created by Elisa Bonaparte back to the16th century. Standing in front of the Teatro del Giglio, Grand Universe Lucca offers breathtaking views of Saint Martino’s Cathedral, all the churches, monuments and towers. Grand Universe Lucca is an historical beacon blending different eras of history, from antiquity until today. From the existing building wall foundations dating back to Roman times, to the ancientglassblowers fountain remnants in the cellar, to the beautiful classic but fresh design of the hotel, Grand Universe Lucca is a destination truly unique to the city.
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8.9/10
Cleanliness8.9
Amenities8.9
Location8.9
Service8.9
All 59 reviews
Surroundings
Airport: Pisa International Airport
(35.4 km)
Train: Lucca
(660m)
Train: S.Pietro A Vico
(7.0 km)
Landmarks: Palazzo Ducale di Lucca
(110m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Adagio, Guest room, 1 King
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
7
Allegro Twin Room with City View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Stair-free main entrance
Check Availability
8
Vivace, Guest room, 2 Twin/Single Bed(s), City View
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Check Availability
6
Aria, Junior Suite, 1 King, City view
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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6
Puccini Junior King Suite with City view
1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Stair-free main entrance
Check Availability
7
Allegro King Room with City View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Stair-free main entrance
Check Availability
8
Maestro One Bedroom Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Check Availability
8
Vivace, Guest room, 1 King, City view
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Check Availability
7
Piccolo, Guest room, 1 King
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very Good
59 reviews
- Cleanliness8.9
- Amenities8.9
- Location8.9
- Service8.9
Average for similar properties in Lucca
Review summary
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Breakfast: The breakfast receives mixed reviews but is generally appreciated for its variety. Guests enjoy having options for buffet or a la carte service, with fresh and well-stocked selections, including cappuccino made to order.(based on 1 review)
Guest User
June 13, 2025
We had a fantastic time at the Grand Universe Hotel in Lucca. It is located right in the middle of the old city, surrounded by plazas and cathedrals. There was an opera show right around the corner that was just beautiful. The staff are so friendly and helpful, we immediately felt at home. The room was comfortable and very clean. Like all rooms in Italy, it is a bit compact but they make amazing use of the space. The breakfast was delicious and had a huge variety of delicious offerings. The rooftop bar is small but has a beautiful view. We loved our stay here and are looking forward to returning.
D14073****
October 8, 2023
盧卡古城區一個比較新的酒店，停車比較麻煩，需要停到火車站的統一停車場；入住和退房時可以開車到酒店提取行李，記得在前台登記車牌，否則會被ZTL
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Guest User
November 2, 2025
This is a lovely hotel in the most beautiful city. We spent three days in Lucca decompressing after our daughter’s wedding. The hotel was well-situated on a lovely square with cafes all around. The staff were amazing, breakfast was excellent. The only very slight downside was the room layout was a bit quirky and dark, there were only two small windows. But overall I’d definitely return!
Guest User
October 6, 2025
We had the most lovely time with friends at the roof top bar at sunset prior to an excellent dinner in the dinning room . The views from the rooftop bar of the city are breathtaking, the service, drinks and hors d’oeuvres, wonderful. And the Puccini suite # 108 overlooking the Puccini concert hall and plaza was devine, large, modern and extremely comfortable . Can’t wait to return to enjoy the hotel and Lucca again from this lovely & well located hotel . Thank you Antonia and staff for all your Suggestions & attention to details. We surely appreciate your fine hospitality . Ciao for now, Maria Antonia & Paul V.
Guest User
October 1, 2025
Superb hotel in central location. Staff at hotel were wonderful efficient helpful. Lucca is great location lovely bars restaurants cafes. Wonderful historic churches and buildings including the historic wall which allows you to walk around the ancient city with gorgeous views of the Tuscan hills
Guest User
September 22, 2025
Lovely, peaceful atmosphere with great view. Delicious food and excellent champagne at a fair price - and the service was absolutely delightful. We visited several times during our stay and we'll be back at this hidden gem at our next visit. Quite a walk up the stairs - and only few tables, but I'm sure it's possible to use the lift with assistance from reception (you'll normally need a keycard). We however needed and enjoyed the exercise.
Guest User
August 20, 2025
This hotel has the potential to be so much more- but feel it fell short. I am titanium lifetime and my husband is platinum ambassador-so we are quite accustomed to Marriott properties. The sewer smell permeating through the lobby is extremely off putting- thankfully it wasn’t present in the rooms- that would have been a deal breaker. Breakfast was ok, not great. We had a beautiful room- wish it could have been made cooler than the front desk controlled it to.
Yavuz
August 15, 2025
Super central, overlooking two cute piazzas. Great pizza restaurant next door. Rooms are a bit too small - even though we stayed in a mid tier one with the view.
The gym is way too basic. Some dumbbells, a bench and a treadmill (and a super old elliptical). It needs a cable machine at least…
Services & Amenities
Most popular amenities
Hiking
Gym
24-hour front desk
Luggage storage
Bar
Restaurant
Childcare service
Additional charge
Wi-Fi in public areas
Free
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages spoken
English
French
Italian
Food & drink
Snack bar
Bar
Alcohol-free rooms (on request)
Halal meals provided
Off-site
Room service
Health & wellness
Gym
Hiking
Activities
Eco tours
Off-site
Public areas
Shopping mall
Elevator
No smoking in public areas
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Facilities for children
Children's meals available
Childcare service
Additional charge
Business services
Fax/copying service
Additional charge
Accessibility
Handrails in hallways
Handrails on stairs
Stair-free main entrance
Accessible rooms available
Safety & security
First aid room
First aid kit
Fire extinguisher
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:€30.00 (approx. £26.48) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedFree
Types of pets allowed: dogs, cats
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Certification Details
License number: IT046017A1RRKYNMHI
Property Description
- Opened: 2020
- Number of Rooms: 55
Phone:40041
Email:info@granduniverselucca.com
Everything is authentic, from the city, with its history and perfectly preserved original architecture, to the elegant Palazzo masterfully renovated. Located literally in the heart of Lucca, whose walls are intact from the right next to the Piazza Napoleone which was created by Elisa Bonaparte back to the16th century. Standing in front of the Teatro del Giglio, Grand Universe Lucca offers breathtaking views of Saint Martino’s Cathedral, all the churches, monuments and towers. Grand Universe Lucca is an historical beacon blending different eras of history, from antiquity until today. From the existing building wall foundations dating back to Roman times, to the ancientglassblowers fountain remnants in the cellar, to the beautiful classic but fresh design of the hotel, Grand Universe Lucca is a destination truly unique to the city.
Frequently Asked Questions
What’s the cancellation policy at Grand Universe Lucca, Autograph Collection?
The cancellation policy at Grand Universe Lucca, Autograph Collection depends on your room type and booking terms.What’s the cancellation policy at Grand Universe Lucca, Autograph Collection?
What are the check-in and check-out times at Grand Universe Lucca, Autograph Collection?
Check-in at Grand Universe Lucca, Autograph Collection starts from 15:00-24:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Grand Universe Lucca, Autograph Collection?
Are pets allowed at Grand Universe Lucca, Autograph Collection?
Yes, pets are allowed at Grand Universe Lucca, Autograph Collection, but it’s recommended to contact the property directly to confirm.Are pets allowed at Grand Universe Lucca, Autograph Collection?
How do I get to Grand Universe Lucca, Autograph Collection from the nearest airport?
The nearest airport is Pisa International Airport, located about about 30 mins from hotel by car (35.4 km) away.How do I get to Grand Universe Lucca, Autograph Collection from the nearest airport?
About This Property
| Nearest Airport | Pisa International Airport |
|---|---|
| Distance to Airport | 35.41KM |
| Nearest Train Station | Lucca |
| Distance to Train Station | 0.66KM |
| Average Price From | GBP344 |
| Hotel Star Rating | 4 |