Casa Maat at JW Marriott Los Cabos Beach Resort & Spa

OUTSTANDING! I am a frequent traveler to Los Cabos. This was my first experience at Casa Maat. I have found my new home in Mexico! The service was outstanding with true professionals fulfilling every task from. reception to housekeeping. The pool service was noteworthy which was important because we spent a lot of time poolside. I highly recommend this property!

Casa maat at the jw marriott was incredible! Amazing service, we appreciated jesús, Roberto, Antonio and all of the staff! They all felt like family. Amenities were top notch, spa was beautiful, the complementary food throughout the day was delicious. We will be back!

Great service and great resort. Jesús and Abraham took care of us during our stay and were excellent! Will be back for sure.

My wife and I recently stayed at Casa Maat which is the first time we have been there since it changed from the Griffith club. We were not disappointed. The total experience was outstanding. From the moment we arrived we were treated with exemplary service. Our personal butler was Francisco and he was bright cheerful and full of information. He went out of his way to make our stay memorable. He answered every question and request we had and made sure our celebration of our birthdays and anniversary were something we would always remember. From there we met most of the staff over the next 5 days and were not disappointed. They went out of their way to make our stay feel like we were at home. Abraham, Zitlali, "YoungerAdrian", and "Older Adrian", (that how we had to reference when there was confusion on which Adrian), Omar, and a very special Antonio along with everyone at Mayma Lounge. Each and every person went out of their way to make our stay special. No request was dismissed and no questions went without answers. Each meal and every drink was served with a smile, laugh and obvious care. By the time we were ready to finish our trip my wife and I were sad to leave what had become our Casa Maat family. They truly ended up being like family to us. I cannot express how special we felt during this trip. I would highly recommend a trip to Casa Maat and would especially look for all these people during your stay. We left our stay but vowed to return likely again this year. Because waiting another year would be way to long to see the beauty of the area, the specialness of the resort but most importantly the people who absolutely are now part of our extended family.

Had the pleasure of spending five days over the Memorial Day holiday at the Casa Maat! The service here is amazing.. Three free meals a day is a really nice touch and the servers go above and beyond to make sure that you have plenty. The breakfast is amazing with everything you can think of including a chef to make omelettes, pancakes, etc. When we got here, we had a slow start with our butlers, but Francisco really stepped up and was able to recommend some local must see places and tours. They are all very nice and you just have to be very clear on what you're looking for so that they can help you plan. Spent a day at the JW adult only pool (next door) and this IS NOT a reflection of Casa Maat but that place service is not good as we waited hours for them to take up our pool food and nearly had to beg for drinks . They also have severe cockroaches. (JW NOT CASA MAAT )!! a lady I befriended captured one out of the swimming pool and Upon walking back from dinner one night in the dark, I used my flashlight and there were tons on and beside the pool . They need to do some pest control, but again I've never seen any Evidence of bugs at Casa Maat. Casa Maat is clean and well kept. Housekeeping does a wonderful job . Special shout out to Adrian (younger) and Zitalii at the pool for working VERY HARD to make sure guest had a positive experience. They literally do not go more than five minutes without refilling your cup. Thank you, JW Casa Maat for a wonderful experience.