Guest User
March 23, 2025
Our recent trip to the Residences at Hacienda Encantada in a 3 bedroom private villa was truly amazing! For a family with 6 adults, 2 toddlers and an infant we couldn't have been happier. The villa was beautiful and luxurious with a private pool, hot tub, and several more amenities to provide a relaxing retreat with more than enough room for everyone to be comfortable. All the staff were so kind and housekeeping was top notch! It's hard enough to keep a big group organized and she did it with grace and expertise. Everything was so convenient and our butler Clemente was especially great; he went out of his way to assure all of our needs were met. He helped plan transportation, restaurant reservations, and addressed a variety of smaller needs on the resort throughout our stay. He always had a smile and was super great with the "littles". We appreciated his help so much to make our stay wonderful. We are already booked for next year.