InterContinental - Los Angeles Downtown, an IHG Hotel

InterContinental - Los Angeles Downtown, an IHG Hotel Reviews

InterContinental - Los Angeles Downtown, an IHG Hotel

900 Wilshire Blvd, Los Angeles, California, 90017View Hotel Details
InterContinental - Los Angeles Downtown, an IHG Hotel
InterContinental - Los Angeles Downtown, an IHG HotelInterContinental - Los Angeles Downtown, an IHG HotelInterContinental - Los Angeles Downtown, an IHG Hotel
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InterContinental - Los Angeles Downtown, an IHG Hotel Guest Reviews

4.4/5
Very Good
476 review
Verified reviews
Location4.5
Amenities4.4
Service4.2
Cleanliness4.5
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All reviews(476)
Positive reviews(430)
Reviews with photos/video(131)
Located downtown(23)
Delicious breakfast(20)
Easy to get around(20)
Loved the night views(18)
Large rooms(17)
Charged extra fees(14)
Perfect for business trips(10)
Awesome gym(7)
Negative reviews(46)
Guest User
2 Queen Classic City View
Stayed in Oct 2024
Family
1 review
2.2/5
Posted on Jan 16, 2025
Overall it was ok. The daily venue cost is ridiculous and useless.
JANG WOOK
2 Queen Classic City View
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Super nice views, friendly staff, and the best location and value for sightseeing in downtown L.A
Guest User
1 King Classic City View
Stayed in Nov 2024
Business travelers
15 review
4.0/5
Very Good
Posted on Dec 31, 2024
Everything else was good, except that I didn't go to the breakfast, he charged me $44.9for the breakfast, I didn't even know where the breakfast was, why did he charge me, and I reminded him that I didn't go to the breakfast, and then he didn't give me a bad review.
Adam
2 Queen Classic City View
Stayed in Nov 2024
Travel with friends
2 review
3.7/5
Posted on Mar 11, 2025
Not bad. Lobby is beautiful. However rooms are only alright. The sky lobby can be a little annoying and the lighting system at the hotel is not operating as designed there are many issues with the system.
Kelvin
2 Queen Classic City View
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 13, 2025
Everything is fine but only valet parking available which cost near USD$70 is extremely expensive, recommend park car to another $10/night parking available 10 minutes walking distance
Anonymous User
Classic Room
Stayed in Apr 2024
Business travelers
13 review
4.0/5
Very Good
Posted on Jun 11, 2024
Location is ok, but the parking take another $68 / night seems expensive. Nice view
Ibrahim Sharm
2 Queen Classic City View
Stayed in Sep 2024
Couples
3 review
2.2/5
Posted on Oct 10, 2024
Not really like  how I expected very dirty areas around the hotel   Staff are very rude and no good service  Breakfast was very poor
Rosa
2 Queen Classic City View
Stayed in Dec 2024
Family
13 review
4.7/5
Amazing
Posted on Feb 2, 2025
Very good location, opposite to the train station. Very good view.
jayzhao59
1 King Classic City View
Stayed in Jul 2024
Family
23 review
2.5/5
Posted on Aug 13, 2024
very disappointed, we stay 7 nights, they didn't give us 1 more hour late check out. and we asked 2 rooms in one floor, they didn't give us either. we will not come back again.
Response from Property: Thank you for sharing your feedback. It is disappointing to hear about your experience. Please be assured that this is not reflective of our usual standards. Our late check outs are based upon availability, however we try and accommodate as best as we can. Your comments will be addressed to improve guest interactions. We're always striving to ensure our guests have a pleasant stay and hope to have the chance to welcome you back in the future.
Dieter Mai
2 Queen Classic City View
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Great location and reasonably priced, we staid 3 days before continuing our trip. Rooms are clean and spacious, reception is on the 40th floor, so to get to your room you have to go up first, switch elevator and go down to your room. Sometimes a bit annoying because of the waiting All in all a recommended stay
2
2 Queen Classic City View
Stayed in Dec 2023
Family
4 review
1.7/5
Posted on Jan 29, 2024
I got my room upgraded and extended check out time with additional fee. That was a great deal for me at that time. However, it was the start of a big disaster. First, though I paid same fee for two rooms, the conditions were very different. One of the rooms had no big window, no desk, no sofa than the other one. Second, the first two towels were not clean. There were big spotted somethings. So I requested for new ones. Third, the housekeeper sent me new towels and put the towels on the floor in front of my door like rubbish heap, the floor that stepped by everybody with their shoes. I have no idea how I can clean my face and body with such dirty towels again... Fourth, all the time during shower, the water was turned hot and turned cold suddenly, but nobody else was using water at that time. It was so hard to be patient for the babies... Fifth, the door of the shower booth cannot be closed tight. There were 10cm crack between the door. So the water was spreading all over the bathroom. I have to mop the spreaded water by myself all the time for the safety of my babies. Sixth, the worst thing did happen. My baby fell down in the bathroom when he washed his hands and tried to come out because of the wet floor. (Actually it was the second time during my stay of one night.) And he got dirty from the wet floor. We have to clean his hair and body. But we were late for the check out. But we have to clean him, but we had no time, but..but... and the hotel charged me 200 dollars additional fee for my stay for 1 hour. That's all about that I experienced here.
sasisasi
1 King Premium City View
Stayed in Jun 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 8, 2024
I really love this hotel when I have trip in LA I always stayed at this hotel. the hotel so clean the staff was nice and helpful.
Guest User
2 Queen Premium City View
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 10, 2025
excelent place and friendly staff.. kerp it up 🙏❤️
Anonymous User
1 King Classic City View
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Good location to travel around the city. Parking is expensive USD 63 per night. Good restaurant for meals and high level for city view! Excellent service :)
NNgambanharn
2 Queen Premium City View
Stayed in Nov 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Dec 23, 2024
The Hotel is clean and safe. Service is good.